Metro Motor

Hannah Kehoe

★★★★★

6 months ago

I just moved to D.C. a little over a month ago, my car is old and rickety but I need it for work as I travel a lot locally. So you can imagine my concern when I discovered one morning before work that my car was leaking oil all over the place. I made an appointment here and dropped it off on a saturday morning and it was ready to be picked up in 2/3 days! The staff is very kind and open to all my questions (usually my dad helps me with this). I was worried about finding a place for all the lovely things that come with an old car, and I believe Ive found it here! And as a girl in my 20s — money is tight but I found Metro Motors to be very piggybank friendly. And while no one wishes to have car issues— next time I face one, I’ll come right back here. :)

Alex Jerome

★★★★★

Edited 3 weeks ago

I’ve been going to metro motors for 3 years now. And while they have always provided good services, when they had a minor mistake recently, they fixed it expertly. Not only did they tow and repair, but they paid for my expenses incurred by their error. It’s rare to find honest, good, and customer service oriented mechanics. Will be a customer forever! Shout out to Woody for always being phenomenal.

Stephanie Fisher

★★★★★

8 months ago

Metro Motors provides the best work and customer service hands down! Woody and his team go above and beyond, are so responsive, and have the best prices around too. They have never tried to overcharge or oversell me, and they have been able to accommodate me whenever I needed a quick turn around. I can't recommend them enough and will not take my car anywhere else!

Holly Baker

★★★★★

7 months ago

Outstanding service from an honest broker. The A/C stopped working in my car during a week of 100+ temps. Initial research indicated it would be a medium-to-serious fix, costing anywhere from $450-8,000. Woody confirmed these were all possible outcomes but he said to not jump to any conclusions just yet. After a long day of investigating, his team found that it was a minor leak and I was out of there with a freezing cold A/C and a very reasonable bill. Can’t recommend them enough!

T C

★★★★☆

5 months ago

Great service!! I went in for an oil change they mention my gearte hoses need to be replaced but they didn't force ime to do it. I came back when I was able to and now my car runs better.

Katherine Davis

★★★★★

6 months ago

I am such an anxious spazz when it comes to car care and mechanics. Scott was super helpful and basically held my hand the whole way. He asked me questions that I've never been asked before, giving me choice and autonomy with my vehicle service, and then was patient and kind enough to explain everything to me when I didn't know enough information to make a decision. As someone new to DC who was dreading having to find a new mechanic, I am super grateful to Metro Motor and Scott for helping me out!!

Marcus Ewell

★★★★★

7 months ago

This was my first time using Metro Motor - Capitol Hill and I’ve got to say, it was a smooth experience. The communication was great and responses were quick and thorough. I needed new rotors and brakes and the staff completed the job quickly and efficiently. The customer service was top notch and they even offered a discount since my services were over $500. Highly recommend using Metro Motor - Capitol Hill if you’re located in DC for your car needs.

Ian McLuckie

★★★★★

2 months ago

Great service; quick and reliable. Cost came in under what I was originally quoted. Will bring my vehicle here every time I have an issue.

John Kleoudis

★☆☆☆☆

4 months ago

Specifically called ahead of time to make sure they could squeeze me in. Told them I could not drop off and would be waiting. They said we are finishing up a car you will be next if you head on in now. Got there. Sat in the waiting room for 30min and they hadn’t even pulled my car in. If that’s the case-then don’t tell me to come in and you could do it once I was there. Obviously can’t trust there word. Will not be back. Complete waist of my time-don’t waste yours.

T W

★★★★★

a month ago

Easy to schedule an appointment. The work was done within a few hours and they called to walk me through everything they did. Would recommend.

Hannah Kehoe

★★★★★

2 months ago

Came in early for an oil change before work, they got me in and out within an hour! They were also extremely helpful in explaining other work that needs to be done. Always a good experience. :)

Marlene Ikeda

★★★★★

4 months ago

Had an appointment to get the fogginess on my head light covers removed and it was done in less than 2 hours! The final result was unbelievable the covers were crystal clear you would think they were glass and not plastic. I can see so much better when driving at night especially when there are no street lights. The mechanic even changed one of my headlight bulbs that was out at night charge! I will go back if o need anything else done

EWL

★★★★★

4 months ago

Amazing Sevice, Professional, Polite, and Great Pricing! Love these guys. I used to try and take my Audi to a place closer to my house by Eastern Market and the service was absolutely horrible. The guys at Metro Motor are wonderful! They do a professional job and they treat their customers like they actually care about having customers and their prices are amazing for DC. Highly recommended!

Joel Golabek

★★★★★

a month ago

Metro Motor helped us out with a very quick tire repair during morning rush hour. Got us on our way quickly! Many thanks to Woody and the MM team!!!

Reginald Pinckney

★★★★★

Edited 5 months ago

I just want to take a moment to sincerely thank Mr Woody and Staff at Metro Motors for the outstanding service. Not only was the work done quickly and professionally, but the honesty and transparency throughout the process really stood out. It's rare to find a mechanic who takes the time to explain the issue clearly, lay out the options, and treat you with genuine respect. I left feeling confident and taken care of. Highly recommend for anyone looking for skilled trustworthy auto repair.

Tobe Okafor

★★★★★

a month ago

Very appreciative of Scott and Woody and their honesty. I purchased an older vehicle off Facebook marketplace, and the Metro Motor team looked over everything and gave me a run down of recommended repairs. Scott walked me through which repairs were needed NOW and which ones were not as urgent. For one of the repairs in particular they put in the labor hours to partially dissemble my engine to reach a part they believed needed to be repaired. However upon inspection, the part was actually intact. Woody called and said they would not be charging me the $1500 for that repair and that they had misdiagnosed. Their honesty is refreshing and their professionalism is phenomenal, both traits that are sadly uncommon in this profession. They also didn’t mind helping me get my truck out of the ice! Great guys!

Rushika Fernando

★★★★★

3 weeks ago

I live in SW DC, and my son’s car had been parked in our outdoor parking lot for nearly four years while we were out of the country during COVID. When I finally returned last year, the car was in very poor condition and I honestly wasn’t sure where to start. My neighbor, Mr. Rod Ross, recommended Mr. Woody from Metro Motor on Capitol Hill, and I’m incredibly grateful for that recommendation. Mr. Woody and the team were absolutely wonderful. Not only were they able to get the car fully repaired, but they handled everything with professionalism, honesty, and care. Since then, the car has been running perfectly. Just last week I took it in again for an oil change and service, and I was impressed that Metro Motor even sent me a text reminder when the service was due. I’m truly grateful to Metro Motor and Mr. Woody for their excellent service. It’s reassuring to have such a reliable and trustworthy auto shop in the neighborhood, and I would highly recommend them to anyone. Rushika Fernando DC