Goodyear Auto Service

amylu72764

★★★★★

2 months ago

Mike and the crew at this Goodyear location are top notch. Great customer service. Honest advice and trustworthy service. I use them as much as I can and definitely would recommend!

bob haley

★★★★★

a month ago

Awesome service! Nice people! Educated me on correct tire size, which will save me money when I get new tires for my truck.

Shereé Someone

★☆☆☆☆

6 years ago

I made an appointment online for a simple oil change, but I dont know why I even bothered. It ended up taking hours, several walk-in customers were serviced ahead of me. The staff (particularly the old man) were extremely rude to me. I will not ever come here again.

Jae S

★☆☆☆☆

11 months ago

First off I’d like to say I brought two suv vehicles here to get brand new tires all four. Michael Starr customer service is horrible. He has nothing but excuses on why he can’t get you in and the other workers are always just sitting in the garage smoking cigarettes. He swears they are so busy yet not one car is in the garage. He had my warranty paperwork completely messed up and it wasn’t for Lonny Greer at the geyer springs location this could’ve been a nightmare. They are rude at the broadway location even after you spend this amount of money on brand new tires. I have already highlighted Lonny on the reviews because good year almost lost a customer due to Michael starrs behavior. I DO NOT RECOMMEND THE LITTLE ROCK BROADWAY LOCATION NOT ONLY IS THE AREA GHETTO SO IS THE GOODYEAR SHOP. Wouldn’t return if it’s free and their location is dirty I’ll tell Mr Starr to his face you are horrible at your job hopefully this review saves the next person

Arthur Phillips

★★★★★

a year ago

Got four new tires today. Was in and out pretty quick. They replaced one of my tire pressure sensors. Initially the tire pressures still would not read on the dash. Came back and told them. The service writer came right out and reprogrammed the system again and everything started working for the first time in years. Will definitely bring my business back here again.

Paul Maitland-McKinley

★★★★★

2 years ago

I've been going here since I was first stationed in Little Rock a few years back. I come here knowing they will always give me a straightforward answer and a very reasonable price. Mike is especially a great guy to work with, and I'd trust him and his guys with any car I own. I recommend this place to anyone I'm close with.

Bob Yanko

★★★★★

3 years ago

Traveling through Little Rock Arkansas and cut my tire with debris on highway. It was Friday 2 hours before closing , they were booked solid and Mike said he would do his best to get me done my closing time. And he did, also fair price no price gouging. Thank you so much Mike and Steve. God bless always. Not what I expected but what I got. Decent people do exist in this world.

S Williams

★★★★★

4 years ago

Was there today for new tires. I have been this Goodyear's customer since maybe 1993 and they are great. They are courteous, just so nice and honest. I've never left there feeling like they didn't do a good job or took advantage of my lack of knowledge, etc. I feel like they're friends--- they are all super.

Caity Hatchett

★★★★★

Edited a year ago

I thought I just needed to get my tires balanced, but it turns out my drive shaft needed to be replaced. I dropped my car off on a Thursday afternoon and it was ready by noon the next day! They have super experienced mechanics and great customer service!!

Darselle Mcdaniel

★★★★☆

a year ago

Went in today to get a set of four tires they have a special got a great deal the staff there was so helpful and friendly I will come back for tire rotation and oil change

Southern Mira

★★★★★

6 years ago

The service here is GREAT!! They have repaired 2 tires for me. Also, allowing me to drop off and pick up at a more convenient time for me and having it ready by that time. A courteous call was made informing me my car was ready. The workers are ALWAYS FRIENDLY. Also, I work downtown and this is a convenient location for anyone who needs repair and work downtown! Thank you GoodYear on Broadway!!!!

Zinc

★★★★★

3 years ago

I never had service with this shop before. I decided to stop there for brakes service. The General Manager told me to ensure to bring it back into the buisness by a.m next day. I did. He worked out a great deal based on coupons and his customer service was the best I witnessed in any of the other car repair shops I have taken my car to. He was kind, very curteous, and considerate of customers needs. I asked for coffee, I got it. I asked for My car was done in the amount of time he told me at the beginning of the day. He said he been with Goodyear over 35 years. I was impressed he still cared for customers at that level after so many years in the buisness. I really liked his service, his buisness deals and how he got my final bill to be lower than what was estimated at the beginning of the day at the time I picked up my car.I will always go back for tire or brake services at this location.

the_living_is_ ez

★☆☆☆☆

2 years ago

I had scheduled an oil change August 31st at 10:00 a.m. I had priced the oil change on Goodyear's website which was 79.99 what's 15.00 off for 64.99. When I arrived the man at the counter said i had to use an 84.99 service plus extra for a 6th qt and with a discount it'd be 96.00 plus tax. I asked why the website didn't indicatethat even when I entered my vin like he did and he said it was done 3rd party and what did I want to do, do the oil change or not. When I told him I would do it myself he berated me saying fine we got a lot of oil changes today we'll do plenty of others. I have never seen somebody so rude and such a jerk to a customer

Beth Buckley

★★★★★

7 years ago

They have changed my oil several times and recently replaced two of my tires on my Nissan. Always courteous and prompt, and they don’t jerk be around or try to sell me things I don’t need. Reasonable prices and so conveniently located if you work downtown. Highly recommended.

Logan Rush

★★★★★

6 years ago

I bought my tires from here a year or so ago, and they have taken absolute great care of me. There is a lot of construction near my home, and I frequently get nails in my tires. They fit me in quickly and get the job done in a timely manner. Always respectful and ethical—not once have I ever felt they were trying to rip me off, unlike many auto places. I will buy Goodyear tires for many years to come.

Aaron Winchester

★★★★★

3 years ago

I was in a bind getting a tire as I had issues on the interstate that morning out of my home town. Checked several downtown Little Rock options with no luck. Thinking I was stranded and would have to get a hotel, I checked with Goodyear on S Broadway less than an hour before their closing. Michael Starr said not to worry and they got to it quick. I was in and out in less than 30 minutes. Thank you to the technicians Wesley and John for getting me taken care of. I was near panic mode thinking I was stuck. Highly recommend if in a jam. They also had a few minutes to spare before close!

Amanda Hart

★★★★★

10 years ago

I can't say enough about these guys! They are honest, professional, and hard working. Mark helped me with getting my car aligned last week and they really did a top notch job. I have a very old car and the alignment was way off. It drives better now than it ever did. I will definitely go back for a new set of tires very soon.