Goodyear Tire & Rubber Co

Andrea Parker- AZ Valley Girl Homes

★★★★★

5 years ago

I have been getting my daughters car serviced here for a few years now. Todd is a great guy and I trust him with my daughters car. I live in Arizona and Todd is always very reliable in calling me and giving me “heads up” with repairs or maintenance needed. I recommend Todd to all my family in the Inland Empire. Todd is reliable, honest, and ethical!

Eriberto Romero

★★★★★

3 years ago

Really happy with the service. Todd is really helpful and informative. He was as excited as I was to get the wrangler Duratracs. They didn't have them in stock but he ordered them and they were ready the next morning . This is the 2nd time I come here first time was for my wife's car.

Marlene

★★★★★

6 years ago

I've brought my car here a couple of times already as things keep coming up and Rick and his staff are always very friendly. They offer great customer service and go above and beyond for their clients. My car is running beautifully now thanks to goodyear!!! Not to mention they're prices are the best. Would definitely recommend anyone here any day to get their car serviced, inspected, and fixed. I've never had to wait long for service and all my questions and concerns are always addressed. Will definitely keep bringing my car here! Thank you for the quality customer service and care you guys provide!!!

Bryce Raymond

★☆☆☆☆

a year ago

My daughter took her Nissan Sentara here when Rick was there. They charged her $1,500 took it there again Rick wanted another $1,500 for things the car didn't need. I took it somewhere else car is running perfect it only needed a air flow sensor they charged me $250.00 Rick is not a very honest person he will empty you're bank account if you let him. I suggest go elsewhere he sat there while my wife was in this triple digit heat waiting for a tow truck because Rick wasn't getting another $1,500 for part's the car didn't need 0 star's for Good year in Highland Rick will talk to you like he actually knows what he's doing he has know idea he's just money hungry greedy doesn't care about anyone but himself he makes my stomach sick!!!!.......0 Stars Rick he took advantage of my two twin girls trying to take there money One of them is in the Navy there both 19 its people like Rick that makes this world a sad place!!!!

Robert brammer

★★★★★

3 years ago

One of the only tire shops nearby I called that had actual friendly people on the other end. Had a semi emergency with my tires coming down from the mountain and they helped quickly, and efficiently, for a great price too! Rick did a free diagnostic on my check engine light as well. Even the actual mechanic came out and talked to us a few times , all around great people, good prices , 10/10 would recommend!

Brandalynn Casey

★★★★★

a year ago

Absolutely recommend this place.! Friendly, honest, fair & feels like you're taking your car to a trusted friend rather than a shop. Todd is so nice. They have a clean shop and waiting area even the secretary lady is very friendly and smiles at everyone. Thanks for the impeccable service guys.

John Grizzell

★★★★★

2 years ago

I have been going to this place off and on for many years. The last couple of years we have had much rain and our roads have become almost third world. I have had to utilize the services of Drake Goodyear four times in the last six months. They have been extremely courteous, friendly and professional with every encounter. They honor their warranties without any hassle. They never have tried to upsell me, but do recommend services your car may need. I most highly recommend this place of business for your automotive needs. Honest, dependable and timely service.

jonathon vancil

★☆☆☆☆

3 years ago

My mother took her car in to get 4 brand new tires . ALL FOUR one by one went flat . She took them in and they told her it was her hub caps . I checked them and they put ALL FOUR hub caps wrong . So i took them all off. And still two tires went flat . EVERYONE DONT COME HERE . DO NOT DO NOT DO NOT .

Sirithia Edwards

★★★★★

7 months ago

Service great and Tony is excellent. He explain thing in away that is understandable and he treat you like family. So the service you get is family treatment.

Blake

★★★★★

a year ago

Great place to get your car worked on. Mark my service advisor is knowledgeable and gives you a timeline that they meet. Would recommend to anyone looking for great work and fair prices

Punklips O'hoolahan

★★★★★

11 months ago

Currently getting work done to my truck at this location. The customer service is second to none. Todd is the man. All the other staff were friendly and helpful, as well, but Todd has made a return customer out of me.

Paul Atkinson

★☆☆☆☆

4 years ago

Bought four new tires from these guys. About a month later the back driver side tire went flat on the freeway. Pulled over immediately to install my spare. I found the inside of their tire had disintegrated into a handful of dry black flakes. All sales final. Zero stars if I could.

Adem

★☆☆☆☆

10 months ago

I purchased an oil change through Groupon. My appointment was at 2:00 PM, but I arrived a little early around 1:45 PM and dropped off my vehicle. They didn’t return it to me until 3:00 PM. Taking 1 hour and 15 minutes for a simple oil change is honestly ridiculous. Even worse, although I paid $35 through Groupon for the oil change, they tried to charge me an additional $45 claiming I needed synthetic oil and other upsells. This felt like a total scam. I’ve used Groupon for oil changes before and never had to pay extra like this. I will never go back, and I strongly recommend that others stay away from this place as well.

David “Mr David” Skelton

★☆☆☆☆

Edited 4 years ago

Good price for oil change with tire rotation, but when Rick the owner is there they always find something wrong with your vehicle. My truck is only 2 years old and this is the 3rd time they said my air and cabin filters were dirty. They charge over $30 each time to change them. **EDIT** (April 2021) Never Again! I've been coming here for oil changes, maintenance, and repairs for years. They just diagnose the problem and I give them my credit card. I'm no mechanic, how would I know if this part needs replaced or that part needs repaired. Until last month (March 2021). I thought is was odd that my check engine light came on. My truck is 3 years old not even 30,000 miles. I thought maybe I didn't tighten the gas cap or something simple like that. I get a call telling me all 4 of my O² sensors were bad and it was going to cost me over $500 to replace them. I know enough to know O² sensors have something to do with emissions and my warranty covers that. So I told them I would take my truck to the Nissan dealership. The service manager at Nissan said he has never seen all 4 sensors go bad at the same time and that it is rare that even 1 would go bad in a truck this new. The next day Nissan calls and tells me a rodent had chewed through my vacuum line and the O² sensors were all good. I figured I would have Nissan replace the line and if the light came back on, at least it's under warranty. A $14 vacuum line, I couldn't believe it. How could Goodyear not see these holes right there on the top of my engine? Since then I have driven to Nevada and back and the check engine light hasn't come back on. How many other times have I paid for parts and repairs that wasn't broken? I have spent thousands over the past 10+ years. I always thought it was odd that Rick (the owner) would find "something wrong" almost every time I got an oil change. $30 cabin filter here something else there. Never again!

Blue Dream

★★★★★

3 years ago

I called various places to get quotes to change all 4 tires and this was the only place that provided a reasonable price. The gentleman over the phone was very helpful and took his time answering all my questions. I ended up going the next day to pay my deposit and my new tires were installed the following day. They were very communicative throughout the entire process and my car was ready to be picked up within 3 hours. The quality of the tires are great and customer service was awesome! I will definitely be back!

B B

★☆☆☆☆

4 months ago

Horrible service paid for my breaks to get fixed they did a Horrible job , so they fixed it a second time and still the breaks were making noise. Called multiple times to get them fixed and i could not get an appointment.I called a 3rd time and they told me the warranty was expired lol. The breaks were never fixed to began with 100% highway robbery, do not take your vehicle to Good year in San Bernadino they are no good.

Carrie Guerrero

★★★★★

8 months ago

My husband is my mechanic usually, but since I found Drakes Goodyear, Todd and the crew have my business for my Chevy. Honest, friendly, and thorough. Always leaves my car running smooth. Prices are descent. Customer service is awesome.