Green Drop Garage

Kent Lewis

★★★★★

a month ago

Highly professional staff is willing to go through extra mile. After a service, my low tire pressure light came on so I called to ask about it and they invited me to stop by and they checked the pressure and confirmed the sensor was a false alarm. The team was ready to solve the problem regardless an I appreciate the commitment to customers.

Runty Smith

★☆☆☆☆

4 months ago

I have taken 2 cars here, 1 to get a membership w oil change, add transmission service. $250+ repair when wanted membership & oil change. No membership or oil change. Was okay w $250 had I got what I originally asked for. Second car I got back w a headlight out. The air filter wasn’t on the check list that even Jiffy Lube does. Looked and saw air filter wasn’t on not only filthy but the compartment/housing it was in was not properly/fully closed. I don’t know who runs the company but the manager at MLK is not just asleep at the wheel but must be a nepotism hire because consistent incompetence isn’t an excuse.

J “Jacrispy” Davis

★★★★★

6 months ago

Cody, Stephen are great helps! They took care of my flat tire in no time flat! The best part is that they patched my tire for free! They were super professional! Overall a great experience i would recommend to anybody with any car problems!

Marilyn von waldner

★★★★★

a month ago

The plastic under piece at left front bumper came down. Ripped by too close curb contact. Hole in part destroyed so no conventional repair other than replacing part. Young man decided to use zip ties, which works for me. 5 minutes. Generous.

kim Hazzard

★★★★★

3 months ago

Highly recommend. Visiting from the coast and needed tire service. They took my car in and got to it a soon as they could. Isiah was courteous and professional.

K. Fujiwara

★★★★★

a month ago

The team at Green Drop did it again! Motivated to help, amazing on timing, and one million stars for above and beyond on service and attention to detail. Thank you MLK Green Drop, I am so glad I’m a member!

Dora DeCoursey

★★★★★

5 months ago

Timely, friendly, competent service! Good reporting back to us, verbally and online. We appreciate going to Green Drop regularly because they keep track of what’s going on with our older car over time.

Calli Roberge

★★★★★

6 months ago

Cody was friendly and professional and Stephen did great repairing our tire. Would recommend this place to anyone! Helped me and my fiance fast and the tire patch was free!

Daylon Phillips

★★★★★

a year ago

Had a phenomenal experience with all staff members. They were all personable and professional. They asked if there was anything in particular I wanted checked after laying out what their oil change service covers, and at the end walked me through their inspection findings - they said I needed my differential fluid changed, but also said it could wait until my next oil change. They didn't try to upsell anything or get me to do anything immediately, and provided a picture for comparison of my differential fluid versus what new differential fluid should look like. Great service and great customer experience.

Natalia Ojeda León

★★★★★

a year ago

Great service. They did all the routine maintenance and more. My car was ready well before end of day and the even did some additional repairs upon my verbal approval over the phone. They are excellent at communicating status updates as well as explaining the work they do and any other recommended work. They do not proceed with added work unless you provide verbal approval over the phone or as a reply on the findings report they email or text you. Would definitely recommend. I feel like I got a lot of value for the price of the enrollment and monthly member fee.

Katie Waldo

★★★★★

10 months ago

I've been going here for a few years now and I love working with them. Like a lot of women I've had mixed experiences taking my car in for fixes at other places but I've never felt talked down to or ignored at Green Drop. They're always super nice and helpful and know how to walk me through the work they do in a way that is clear and easy to understand. I also never feel pressured to get work done on my car, or to spend more than I'm able. They've consistently talked me through what they've found and helped me plan for when repairs need to happen and understand what can easily wait vs what might become a more expensive issue later. And they've been great sports in working with me to keep my very old (but schnazzy!) minivan working for as long as possible. We're going to get that van to 400,000 miles guys! I believe in us!

Julia Tienson

★★★★★

a year ago

Green Drop has been the best experience for oil changes! It’s not just some auto response text, it’s a real person that coordinates with you! They are friendly, professional, and their services are extremely thorough. I even grabbed a kombucha on my way out (for free, in their beverage cooler)! A little pricey but worth it! They even replaced my wiper blades without me mentioning it, the difference in visibility is appreciated.

Amanda reyes

★☆☆☆☆

5 months ago

Super dissatisfied and disappointed with the service. Also the fact that i had to end up going to another tire shop after they supposedly fixed my flat was even more frustrating. Had to have someone else tell me that they didnt patch my tire correctly and left the nail in it . What a joke.

Phyllis Gilmore

★★★★★

4 months ago

Absolutely favorite experience at car service facility! Explained everything, did not push to do services. Great communication. MY car place!

Pipsqueak

★★★★★

9 months ago

Took my car to Green Drop Garage for a regular oil change and had a fantastic experience. Micah was incredibly helpful, knowledgeable, and kind—really appreciated his calm, friendly vibe. He explained everything clearly and made sure I was taken care of from start to finish. The communication and professionalism were top-notch. Highly recommend both Micah and Green Drop Garage on MLK.

Olive Wessel

★★★★☆

10 months ago

I’ve been to Green Drop a couple of times now, and had great experiences both times! The technicians were kind and knowledgeable, they were flexible with pickup and drop off times, and they were transparent with me about which jobs were urgent and which could wait until I had the funds available. I’ll be coming back next time my car needs maintenance!

John Fontana

★★★★★

Edited 5 months ago

Janika was great. I’m sorry to see Micah go, but Janika was both professional and informed. But $150 for an oil change was steep and at the price whether or not you ok the additional assessment. I can get the same price from Valvoline for an oil change right around the corner for a lot less.