Greensboro Collision Center

Jackelyn “Jackie” Faz

★★★★★

10 months ago

Sure! Here's a polished Google review you can use: --- I had a fantastic experience at Greensboro Collision Center. They did an excellent and efficient job on my vehicle — the repairs were completed quicker than I expected, and the quality was top-notch. Roe was especially helpful throughout the process. He was knowledgeable, communicative, and made everything smooth and stress-free. I highly recommend this place if you're looking for reliable and professional service! --- Would you like a shorter version or one with a more casual tone?

Albert Henry

★★★★★

6 months ago

We have used Greensboro Collision Center twice and the repair work was first rate both times. Damage estimates were correct and the folks working there are friendly and professional. Work was completed on time.

Steve Thomas

★★★★★

3 months ago

They did the estimate for my accident. Unfortunately the car was totaled and they didn’t get to repair it. They were professional and friendly to deal with. If I ever need a body shop I will be using them

I'munique Mann

★★★★★

7 months ago

Great service! My car was repaired correctly. They communicated with me throughout the whole process. Answered any questions that I had. Will highly recommend them for any car repairs.

Karen Crabtree

★★★★★

a year ago

Very pleased with the outcome of the repair on my hood and bumper. GCC done a great job! My car was done in a timely manner and the price was reasonable. I will be using them again if needed and I highly recommend them! Roe was great to work with, always kept me updated! Girls upfront were friendly and helpful.

Meggan Smith

★☆☆☆☆

Edited 10 months ago

My parents had their car serviced here due to the hail storm. It took over 3 1/2 weeks to get the car back. No one would respond when emailed and called to check on the status of the car. When it came back- the car had absolutely no gas, the A/C was running full blast and the music was at full volume on a random station my parents don’t listen to. The worst part was the condition they left the car. Hand prints, thick dirt, pollen, and broken left tail light turn signal and brake light. NEVER get your car fixed here. They are the worst! The pictures are just a small example of the mess left in the car. Update- The general manager reached out to my parents within the next day of this review. He made things right and apologized profusely for the lack of professionalism his team demonstrated while he was on vacation. Within a few days the car was cleaned and areas not addressed were fixed. It’s a shame professionals will willingly neglect their jobs when their manager is out of town. Disappointed in the staff but appreciated the managers promptness to fix the situation and make it right.

Alice Covington

★★★★★

2 years ago

I was so happy and pleased with the repairs from Greensboro Collision Center. On my "Candy Apple Red" 2018 Journey. They did an amazingly great job. I highly recommend them to everyone. One happy customer and grandmother.

Michael McIntosh

★★★★★

4 months ago

Antonio kept me up to date on the progress of the repairs to my Honda Ridgeline. He had all the repairs completed in a timely manner and restored the vehicle to its original form and function. I commend Antonio and highly recommend the GSO Collision Ctr!

Amber E

★★★★★

4 months ago

They were so communicative, every step of the way. My car was ready even earlier than expected too! They made the entire process so easy for me. I’m very pleased and I’m especially thankful that everyone was so nice and personable.

Dorothy Collins

★★★★★

a year ago

A driver ran into the passenger side of my 2019 Dodge Charger with his vehicle on March 18th while I was waiting for the light to change in Greensboro. The damage was quite extensive. I took my car to Greenboro Body and Paint Center (Collision Center) on Cannan Drive. The receptionist, Ashley, was very friendly and pleasant and the shop manager, Frankie, was more than accommodating and understanding. The work on my car was completed when they anticipated it would be and the repair to my car was unbelievably great. I would recommend this shop in a heartbeat to anyone if they are looking for quality work and great customer satisfaction.

Anthony Armstrong

★★★★★

5 months ago

Lemar Graham was great to work with!!! Kept me informed on my vehicle ready date and services getting done to it!!! Got my vehicle back clean everything fixed good as new. I will be using them again in the future!!!

Harper B

★★★★★

3 months ago

I am new in town and someone just hit my car. THe insurance company suggested Greensboro collision center. I am so glad they did. The work was excellent along with the service. A shout out goes to Haley, who was professional knowledgeable, and totally customer service focused. I HIGHLY recommend this business- if/when you need them.

barbara conroy

★★★★☆

2 months ago

The shop kept me informed all along the way which was nice. The car did have a crack in my windshield when I went to pick it up. They promptly scheduled a replacement service. The body work was done very well

isaiah davis

★☆☆☆☆

a month ago

My car wasn’t put back together correctly. I have parts for my car in my trunk with the bolts. Bumper flew off due to them, not putting in the car back together correctly, but charged me for them putting everything back together. They had my window down. I contact them about my window being down they ignore the contact. My seats are wet. I have a paper that was in my passenger seat that was soaking wet and shows that the windows were open. I even sent them a screenshot of my car, telling me that the windows were down horribly experience will not recommend.

andrew greene

★☆☆☆☆

Edited a year ago

**UPDATE** 14nov2024 They wanted to get my vehicle to try to fix the door issues they caused. They said they would get car from my house. They sent a tow truck driver that couldn’t drive a manual transmission. You can hear on video them burning the clutch & grinding gears. Then they tried hooking it up to lower control arm to drag on the tow truck causing more damage. He ended up not taking care of after causing more damage & leaving. I have All on video. If I could give zero stars I would. STAY AWAY! DO NOT GO! GO ANYWHERE BUT HERE!!! This was a simple door ding on a 22 dodge challenger with 12k miles on it. Was quoted just under $1500 for a cash price. I agree & dropped my car off on a Tuesday & told would be ready Wednesday following week. They never called me. On Thursday I called for an update of my car. Was told that the paint got rippled & they needed to repaint. So almost 2 weeks later with no phone call called. After another day they returned call & was told my car would be ready Thursday now 3 weeks after drop off. I arrived first thing in the morning. My car was in HORRIBLE condition. Absolutely filthy. So much fine white powder & dust. Covered everything including trunk. I was promised they would clean it perfect & deduct money for my time. Well the next day I go to pick up & pay. I found out they charged me an extra $400 to fix the paint THEY messed up & needed to respray. They lied & said they got my approval but had the wrong number is why they never contacted me the entire time. Also I was missing trim on the door I would need to install when they ordered the parts. They gave me $50 off. After leaving with the car on Friday we had a rain storm that weekend. I have a dodge challenger & the window never was aligned correctly when shut & the rubber gaskets were not installed correctly. The inside of my car flooded & fried my ECU. Also because they never cleaned the dust properly & was inside my door jam in scratched my tint horribly. I informed them of why happened & the manager wanted me to take the vehicle from dealership to the collision center to look at the vehicle & let them fix it. Well I refused. The dealership fixed the car with a new ECU that cost $5k. Now my new window tint I need is $550. Also my car on car fax now says it was a flood damaged vehicle. My value of the vehicle was cut in half when had it appraised & my insurance company won’t renew the vehicle because of the water damage. The Greensboro collision center doesn’t care. The manger was rude & doesn’t understand why I’m so upset & said I should have just taken to them to fix the water damage. Now a simple door thing turned into a vehicle that’s listed as having water damage, new ECU, Warrenty canceled by dodge, insurance company dropping the vehicle & ruined my vehicle because of their negligence.

beane_brandon

★★★★★

4 months ago

I recently took my car to Greensboro Collision Center for some much-needed repairs, and I couldn't be happier with the service I received! From the moment I walked in, the staff was friendly and attentive. They provided a clear explanation of the necessary repairs front me hitting a deer. The team kept me updated throughout the process, ensuring I knew what to expect and how long it would take. I appreciated their transparency regarding costs, which were very reasonable for the quality of service provided. When I picked up my car, it felt like new again! I highly recommend Greensboro Collision Center to anyone in need of reliable and professional car repairs. Thank you for making my experience so positive!"

Andrew Rohlan

★★★★★

3 months ago

I have Greensboro collision center did some work on my Acura bumper and paint work. They did an excellent jobs. I am happy with the outcome complete but not 100% since they left on top the bumper on the edge near taillight have dent or cause by transportation bumper to their shop. Thank you Haley M. From begin to end to complete repair. She so nice and friendly. My car repair takes longer than they estimate. She keeps me updates about the process until it finish. Highly recommend