Gresham Subaru

S. Galloway

★★★★★

5 months ago

I recently bought a certified used 2021 Subaru Crosstrek limited at the Gresham Subaru. I found the vehicle while searching on line. I handled most of the deal through email and text. Mainly due to the fact I live in Redmond, OR and my job keeps me very busy. I worked directly with Saleh and Lance through the entire process. Both of these gentlemen were very kind and accommodating to help me through the buying process. I am thankful for them and the way they handled themselves through entire process. They both were kind, honest and helpful from beginning to end. When I arrived to pick up my car Wednesday morning it was raining they already had it pulled up under the carport and were drying it off for me. This little touch of care meant the world to me. It's an attention to detail that speaks volumes to me. The next time I am in need of a vehicle I hope to be able to work with these two gentlemen again. Thank you so much for making my experience in purchasing a car with you easy, stress free and devoid of pushy sales people.

Ryan Yecny

★☆☆☆☆

Edited a month ago

***Update 2/5/2026, I am a 10+ year customer of Gresham Subaru. I have bought 3 cars in the last year and a half from them and have been a long time service and parts customer. Between the purchase of this car and issues with service (long standing) they have lost me as a long time customer and likely lost Subaru a longtime loyal customer. The 2023 Outback I bought turns I fully believe that the techs who performed the CPO inspection did it with blinders. The car at the 60 day mark needed a torque converter along with tires ($900) due to alignment (put 4500 miles of highway) rear brakes and $900 in fluids all right when my first payment was due. The car is still not right and has dead spots in the throttle. I went in today (02/05/2026) to find a way to get out of the Outback as I feel this car was misrepresented. Damien in Finance and the new Sales manager initially were sympathetic, then when I was looking for a new car that's when the games started. Low balling my trade in, filling the offer full of filler and not giving me a discount to start. It felt really disrespectful due to the situation. I have decided at this point in time, I am no longer doing business with Gresham Subaru. I have reached out to Gresham Subaru with concerns earlier this week and had radio silence. I didn't get any response until I texted my salesman to set of a meeting. That was 3 days later of no response from anyone in management. I have no hope that they will stand and do the right thing. Thank you to Sam (sales) and Josh (sales manager). They helped make the impossible happen and got me into a CPO Outback Wilderness. Thank you to the entire team at Gresham Subaru. They helped make a not great situation as smooth of an experience as possible. Joseph in service is always awesome to work with as well.

Maggie Kirkland

★★★★★

5 months ago

We just had the perfect car buying experience with Ross Lockwood at this Subaru Gresham. After a week of car shopping at dozens of dealerships, we saw the range of sales people and Ross was the best interaction we had. We walked in knowing a few key features of what we wanted in a car, and had a specific budget we wanted to stay in and Ross brought out our perfect car to meet our needs. With zero pushy sales tactics, Ross led us through all the features and answered our endless questions. His knowledge of Subarus was really what helped us understand the car AND be the most excited about the purchase. We couldn’t recommend him more! We love our new car and very much enjoyed working with Ross.

V Madsen

★★★★★

3 months ago

1st time buyer & was blown away by how quick & easy the whole process was! My Dad was a loyal customer at Gresham Subaru, which is why it was my 1st choice. I couldn't be happier with the hospitality I (& my company) were shown by everyone! The anxiety I had was gone the moment I walked through the doors. I am in recovery & starting over, however I was treated with the utmost respect. Thank you David & everyone else for being part of this fabulous journey!

Aaron Arechiga

★★★★★

4 months ago

Nicholas (sales) and Lance (FI) were great! We were able to secure our next family vehicle within a few hours. The process was pretty straightforward and the pricing was clear. No gimmicks, no hassle, no issues. I would recommend Gresham Subaru to anybody looking for a new ride!!!

Mitchell Kramer

★★★★★

a month ago

I recently purchased a pre-owned Audi A6 from Gresham Subaru. These folks were very pleasant to work with. Saleh was very helpful and informative, answered all of the questions/concerns I had. 10/10 would recommend doing business with this dealership.

Nirvana Kowlessar

★★★★★

5 months ago

I went into Gresham Subaru alone to purchase a car. As a woman, cognizant of the stigmas around car salespeople, I was already wary and did a bit of preparation in advance of my visit. I was pleasantly surprised and reassured and by the end I was able to trade in my old Corolla and drive away with my incredible new Forester. I was taken through the process start to finish by Ross who was so knowledgeable, funny, and helpful. He had such a calming disposition and I did not feel like I was being convinced when I wanted to be informed. We did a few test drives together and those were very helpful (and fun). The financing person, Lance, was also very supportive. Both made sure I had an understanding of the fine prints and more in depth paperwork. They also made sure I was within my budget and means that I had specified in earlier conversations. I left satisfied with my purchase— both the price and experience.

Mary Roellke

★★★★★

a month ago

I had hoped to receive a survey from your corporate office so that I could relay my experience to them as well. I purchased my Forester in October and I love my car!! The whole experience was refreshing and so positive. Everyone at the dealership was welcoming and helpful at all times! The best part of this deal was working with Gilbert. He was so professional and patient and kind as I was deciding on what to buy. He made the whole experience fun and pleasant. We will definitely buy our next car from Gresham and hopefully from Gilbert!! Please let him know that he is a 12/10 in my book!! Thank you all!!

Jessica Brown

★★★★★

a month ago

David Morris and the team made my car buying experience enjoyable, quick and pressure free. I walked away feeling like I won even though the advertised price was as low as they could go. I’m in love with my pre owned Crosstrek and will be back to purchase from them if I ever feel the need to upgrade.

Erika French-Arnold

★★★★★

a month ago

I bought my 2025 Subaru Forester with the help of Lorenzo. He was very personable and not pushy at all. Lorenzo was very responsive on text and phone. He provided information and was knowledgeable about the car. I also had a good experience with Lance, the finance manager, and George, who found the right car in the color I wanted. My six- year-old-daughter loved ringing the cowbell when we completed the purchase. I highly recommend this team, especially Lorenzo, for your Subaru car buying experience.

Megan Baker

★★★★★

3 months ago

Best car buying experience ever! I worked with David Morris at Gresham Subaru. From our initial phone call and then throughout the experience and there after he was most professional and courteous of my goals and needs. David not only helped get me what I wanted but made me feel empowered the whole time. The finance crew was great to work with as well. Shawn set me up with my preferred lender, and got me exactly what I needed for my finance package and trade in offer. Traded in my 2017 Crosstrek Limited for a brand new 2025 Crosstrek Wilderness!

Bruce Palmer

★★★★★

3 weeks ago

Received exceptional service Eden was patient kind and listened to what we were looking for in a car. No pressure easy to talk too and enjoyed our time buying a New car. Great experience will definitely promote Gresham Subaru and Eden.

Karen Poncil

★★★★★

a month ago

I had a wonderful experience working with Jeddy at Gresham Subaru. I purchased a used Subaru Forrester Sport. He was a delight to work with and made the entire process feel comfortable and stress-free. Jeddy was knowledgeable, patient, and genuinely cared about making sure I was happy with my purchase. His follow-up after the sale has been excellent, which really shows his commitment to customer service. Overall, the experience was enjoyable, and I highly recommend asking for Jeddy if you’re in the market for a Subaru.

Nicole Lee

★★★★★

a month ago

As a first time car buyer, Cassidy Enoch-Rex really helped to ease any and all nerves. He was very patient, kind and took the time to ensure I had all of my questions answered. He was quick with following up with any inquiries I had and just made the overall experience very positive. The test drive and final day of signing papers was smooth, organized and the team at Gresham was ready. Thank you, Cassidy! I will be recommending my friends and family your way :)

Brooke Self

★★★★★

3 weeks ago

I just bought a 21 Crosstrek at Gresham Subaru and had the best experience! Sam was friendly and knowledgeable and easy to chat with. Leo was fun to get to know and super helpful with the final steps in the process. And I never once felt that they were giving me the hard sell or trying to press me in to more expensive features. All in all it was a simple and easy going experience, and I will definitely see them again if I need another car. I have already referred them to several people and will continue to do so. You really can't go wrong buying from Gresham Subaru! It was an all around great experience!

Cherie Straw

★★★★★

2 months ago

I couldn’t be happier with my experience at Gresham Subaru!! I was looking for a 2023 Kia Soul Ex & they happened to have one with only a little over 19k miles on it for a very reasonable price! I originally scheduled a time to test drive it through Brian, who was very helpful & made a video of the car that I could review before coming to look at it. I drove up from Eugene to see this car since it was such a good deal. Upon arriving, Brian was busy with another sale, so I had the pleasure of working with Cody! Cody was very attentive, friendly, informative, & professional :) It was a cold day outside so they took me inside a garage to look over the Kia Soul. It was in perfect condition - I test drove it & I just love the way it handles. I’ve only had my car for under a week, but I assure you I absolutely love it & feel confident in my decision. Thanks to the amazing sales team at this location - I was able to trade in my broken down Subaru for a much better vehicle. They walked me step by step through the whole process. I also got to ring a bell & everyone cheered when I made my purchase, which was so much fun! I couldn’t be happier to have worked with such a positive & incredible salesperson & team! 5 Stars! Highly recommend!

Madison Garner

★★★★★

a month ago

PHENOMENAL dealership with amazing car buying experience. I highly highly highly recommend them! Loved them so much I’m only going to them for all parts, service, etc.! Discovered them through Costco auto program. The sales guy (Alex Rocha) was exceptional. Very personable and while his job is obviously to sell cars, it truly felt like he cared more about ensuring the right fit than trying to make a sale. I was prepped for the typical car salesman tactics and not a single one was used. He listened well to what I said I was looking for and did a great job contextualizing the various cars’ features and specs with how they would apply in day-to-day life. He and another gentleman (the manager I believe?) were also super patient with me as I went back and forth on which car I wanted, accommodated my non-negotiables (including it had to be red haha), and worked hard to get me the PERFECT car as quickly as possible and a great price. The financing process was great as well, talking me through the various options in a way that made the complexity simplified. After I bought the car, we scheduled a “come back in a few weeks to go over again how the features work, answer any questions you have that come up in the time you’ve drive it, etc”. While I ended up not needing that appointment and cancelled it, they wonderfully made clear should I ever need that, I can schedule it anytime. I bought the car in August (typical adhd life - forgot to fill out a review). But I’m going to the dealership later today for my cars 3,000 miles service. While there are other dealers and mechanics closer to me, the amazing experience with Gresham Subaru makes me want to only go to them moving forward!