Greulich's Automotive Repair

Beverly Brown

★★★★★

a month ago

I live across the street so its so convenient to have them so close. They are courteous and Craig always adds that personal touch. They even found some discounts to apply to my oil change as I was having a tough week. Blessings to the Greulich staff and service personnel.

Oakley Krahenbuhl

★★★★★

a month ago

I hate taking my cars into mechanics as I have been “mansplained” too many times. The front desk guys here are so kind and never try to upsell. Straight to the point and quick service I dropped my car off for a 12noon appt and my breaks were done before my appt was even scheduled to start. Price seems to be fair as well. Special shout out to Scott who always is kind and informative!

Jose Solis Legarreta

★☆☆☆☆

2 months ago

I've been taking my Vehicles to Greulich's for over 3 years, and gotten all kinds of service ranging from new radiator replacement to simple oil changes, and I've always gotten really good Service until today. Check Engine light came on, I took it in for an inspection. They charged me $220 and never offer chance to accept/decline further service. Receipt states additional Services were declined by the customer (me) which is not true, I was never given any options whatsoever to fix any issues found on the inspection.

David Sloane

★★★★★

4 months ago

SO it's 1 thing when you spend bunches of $$$ & get great service. It's completely different when you spend $0 & get even more than you hoped for. I took my car in because my brakes were making a sound I wasn't comfortable with. Scott did a thorough, professional job of investigating the cause of the sound & assured me that it was nothing to be concerned about. I will be back next time I need service.

Aaron Bayne

★★☆☆☆

2 months ago

Disappointed in the service. Took car in for an alignment. Didn't do it correctly and then tried to fabricate an excuse for why it is now worse than before by labeling it as "acceleration pull." Except that it also pulls during deceleration and coasting. Meaning they didn't even bother to check anything when I took it back to have it investigated. Too bad. They seem like nice people. But half-hearted effort combined with not-great pricing really disappoints.

DANIEL A GRIMM SR

★★★★★

3 months ago

This is truly the best repair shops, that a I had a pleasure to do business with. Not only they do great regular maintenance for your vechile, they always let you know if there is something that needs attention to soon. I would highly recommend this shop to anyone.

Erik & Stephanie Herber

★★★★★

4 months ago

I've been taking my vehicle here for close to a year. The staff have always been polite and accommodating. They fix/service whatever it is you're in for, and suggest things based off of necessity. They're never forceful, but they do provide you with how necessary it is to fix specific things for safety reasons. I'll continue to be a repeat customer for sure.

Ysabel

★★★★★

5 months ago

You've done a great job on replacing my fuel pump and currently for my brakes. Both times your quotes have been lower but with great results. Thanks Craig, and staff, for keeping me safe on the road. Great job!

Callahan “Li” Laehn

★☆☆☆☆

5 months ago

This might be the worst experience I've ever had. I have sank way too much money and time into repairing my vehicle that if I had had this car paid off, I'd have sold it and just bought something else. I have had at this point spent more than the vehicle is worth at this point and all I get is excuses and poor work. I took it in 6 months ago after it broke down. They took 3 weeks to diagnose the issue and it turned out to be a catastrophic engine misfire. So after looking at finances my only real recourse was an engine replacement figuring I would have the car for another 10+ years since I didn't have this vehicle paid off in full yet. It took THREE MONTHS for them to finally replace the engine with a refurbished one. And then the new engine immediately died the next day. So they replace that one and it took them a whole other week to get that done. AND THERE WAS STILL A CHECK ENGINE LIGHT! So then they theorize it was the fuel pump. So we buy a fuel pump and get it installed. THE CHECK ENGINE LIGHT STILL WON'T TURN OFF! Ray is a nice guy who seems to legitimately care and even lent us a vehicle for a while, while they worked on it, but I have no idea if any of the other mechanics at this shop can tell their head from their rear end at this point. They didn't even install the fuel pump right the first time because they forgot to put on the fuel tank seals so when my partner put gas in the car it splashed out and then filled the car with gas fumes! And after fixing that, there's STILL a leak somewhere! I'm tired and fed up with this. After they finally finish this job (because THEY STILL AREN'T DONE YET AS OF WRITING THIS!), I will go out of my way to NEVER step foot inside another Greulich's or any associated mechanic ever again. This has been awful from start to finish. The service has been terrible other than Ray who is the only good person at this location and the only person there that I trust at this point. If you need even an oil change, don't go because they'll probably find something to break and break it, and then you'll be out of a car for 5 months while Ray is doing his best to run damage control.

Scott Hartmann

★★★★★

Edited a month ago

These guys are fantastic and always treat us great! Honest, Friendly, look for ways to save us money, top notch communication and work. We are switched all of our cars to them for all maintenance and repairs. Highly recommend.

Kas Nowak

★★★★★

6 months ago

They were very thorough and great with communicating along the way. This shop was able to fix something that two other shops couldn't figure out. They also did a complete inspection and let me know anything that needed attention, walking me through the process of prioritizing what to do and when. I appreciate Craig and the whole team at this location!

Kim Ashford

★★★★★

7 months ago

Excellent customer service. I took my car in for brakes and the air-conditioning. They kept me updated through the process and were very thorough. My battery died while at the shop and the called me to see if it was under warranty. They then called Autozone to verify. They took the battery there to exchange and put it in. We have found a place we trust.

Brandon J

★★★★★

2 months ago

These guys are great. Friendly and great services. Very welcoming too. I’m glad I went there. They go above and beyond.

Elaine Ralls

★★★★★

a year ago

Great service and friendly staff. Answered all my questions. I had an appointment and they were on time and got me in and out keeping me informed along the way. Several of our family go there and trust their work. Highly recommend.

Aaron Brohard

★★★★★

9 months ago

Incredible customer service and extremely efficient! Took my vehicle to Christian Brothers for the same repair. They ignored my vehicle as it sat on their lot for a day. After picking up my automobile they offered to do the repair free of charge. No thanks... Happily paid for the excellent service from Greulich's instead. I'll be bringing all of my cars to Greulich's in the future. You should too!

Samantha Chepalis

★★★★★

a year ago

Greulich’s has been the best experience I have ever had with an auto shop! From making the appointment to picking up my vehicle after service, everything was smooth and pleasant. Eric is incredible and even got me a complimentary ride back home while my car was being worked on. They sent me a full report card that included pictures of my vehicle and did not pressure me to purchase or add on anything at all, they even explained which services could wait to be repaired and how long I had before repair was absolutely necessary. I have truly not a single negative thing to say about my experience here

Sher Pacpaco

★★★★★

a year ago

Randall and his crew at Greulich's has always been friendly and honest when caring for our cars. We have serviced many of our vehicles here and are happy with the overall experience. On a few occasions, we've had to "emergency drop" a car after-hours and Randall has consistently been such a pleasure when dealing with not-ideal car situations. Appointment scheduling has also been easy, either made by phone or on their website. And if you ever have to wait or your car, they have a quaint waiting room inside where you can sit. We appreciate everything you & your team does!