Guaranteed Automotive & Transmission Service

Elizabeth Tracey

★★★★★

2 weeks ago

Tom did an amazing job diagnosing what needed to be fixed and answering any questions I have. He was honest when I asked what repairs could be waited on and what needed to be done and I deeply appreciated that, especially being in my first year post grad tight on money. Great staff, super friendly and honest. Would give more stars if I could. :)

Kim Campbell

★★★★★

3 weeks ago

Took our van in, they got it in quickly had the oil changed and the transmission fluid changed. They sent me a quote. Everything was on it and also they let me know exactly when it was done. They have great customer service. Highly recommend!!

Keerthana T.

★★★★★

a month ago

I recently visited this shop because I was concerned about my brakes and rotors following a previous inspection. The team was incredibly efficient and caring from the moment I walked in. I truly appreciated the time they took to thoroughly explain what was going on with my car in a transparent and easy to understand manner. They also pointed out a few things to keep an eye on in the future, which I found very helpful. I highly recommend their professional and trustworthy service!

Cory James

★★★★★

3 weeks ago

Excellent service from start to finish. The staff is professional, honest, and has their vehicles diagnosed and repaired quickly. Pricing is fair and the quality of work is top-notch. Highly recommend this shop to anyone needing reliable auto service!

Robert Poseno

★★★★★

2 months ago

My Daughter, away attending Purdue, was hearing a noise from her rear brakes. She scheduled an appointment to have them checked. Turns out the brakes were fine, just some rust and a quick clean fixed the issue. Fair and trust worthy. Thank you! She will be back!! Oil change soon :-) A grateful Dad

Emily

★★★★★

2 months ago

Guaranteed Auto was great for us! Booking with them was easy, and they took the time to diagnose a hard to find issue that other mechanics had just shrugged their shoulders at. Once they knew the issue, the fix was fast, and Brandon went out of his way to drive us to the shop to pick up our car, even when their normal driver was not working.

Andrew Lindner

★★★★★

2 months ago

My transmission went out while driving from Minnesota to Tennessee. Joe and the crew were able to get it diagnosed quick and fixed in a timely manner and back on the road. Highly recommend them. Honest and professional. Thank you!

Martin L

★★★★★

4 months ago

I brought my newly bought used vehicle to Guaranteed Transmission, some time ago. They performed diagnostics, assessments/advising, repairs and services, and the jobs ranged from basic to complex work - over the course of several visits. Without exception, they showed honesty, real competence, expert knowledge, generous sharing of information, and accurate great/fair pricing. I never felt pressed or compelled to make a hasty decision. My service advisor is a gentleman by the name of Joe - he is honest and highly knowledgeable - and my interactions with him and all staff have all been marked by quality of customer service, professionalism and going above and beyond to actually explain a service/repair. Without hesitation, I strongly recommend this shop.

Blake Dukes

★★★★★

6 months ago

I brought my truck in for a transmission repair. Their communication is top notch! They provided pictures and a detailed description of all their findings and recommendations for repair with pricing. Very easy to work with and the repairs made were perfection! I will be recommending Guarnteed Automotive & Transmission Service to anyone needing repairs done to their vehicles. Thank you guys!

Richard Lam

★★★★★

2 months ago

Wow is all I have to say to Joe at Guaranteed Automotive & Transmission Service. Thank you so much for taking your time out of your day just to answer questions about my concerns on vehicles I plan to purchase. You were so straightforward, clear, unbiased, and informative on what you have experienced so far. I greatly appreciate your guidance and my only regret is not having a vehicle for you to work on right now. I will make sure my sister who lives in the area come to you for any issues. Thank you so much Joe, this really helped me a lot on making my decisions much easier, God Bless you!

Cassidy Hayes

★★★★★

4 months ago

My boyfriend and I have used them for various procedures on all our vehicles in the last year or two- a ‘97 4-Runner, a ‘20 Civic, and a ‘14 Mustang GT, they do ‘em all! Not only are they efficient and fairly priced, they’re kind, thorough, and flexible for ever-changing schedules! We both work and I’m a full time student, so it can be difficult to coordinate when to d/o and p/u cars, and they’ve always been super patient with us regarding that. Plus, they have a great Purdue student discount :) Highly recommend!

Melvin Byler

★★★★★

4 months ago

Guaranteed Automotive & Transmissions replaced a transmission in my Sienna minivan. Excellence is the best way to describe them, excellent service, excellent communication, excellent PR. Also shout out to Joe at the front desk, he’s an awesome guy to work with. Would recommend this company to get your vehicle fixed.

Cool Blue Swing

★★★★★

6 months ago

Took my newly acquired 1997 F-250 7.3 diesel in for transmission repair. They looked at it and said I could rebuild it or just replace the torque converter and re-seal it. I took the latter option. Great service and repair. Happy with the price. Tom was particularly helpful keeping me informed and updated on the process as it went along. Nothing but good things to say!

eagleye

★★★★★

7 months ago

I have found Guaranteed Automotive and Transmission to be a very thorough and trustworthy mechanic service. While I personally never met them or stepped into their shop they have taken care of my daughter’s car several times over the past few years. Considering I live in NJ and she is a Purdue student it is truly a piece of mind to have them when needed. It is very easy to make an appointment and they are great at keeping you updated on the repair.

Derek Troyer

★★★★★

6 months ago

After a quick check of my car, a detailed report complete with pictures was texted to me. It included items that were recommended to be completed now, and possibly in the future, and a price to complete the service. From there, I could approve or decline the recommendation. Nice and easy. Also, they have great customer service and were very nice to deal with. I highly recommend!

Lauri Penning

★★★★★

Edited 3 months ago

My vehicle died on the road and I had it towed to Guarenteed Auto because they had worked on our vehicles in the past. They provided me with a ride home when I arrived in the tow truck. They diagnosed it needed a new starter, gave a fair price, fixed the issue and called to say it was ready. We also asked them to do some routine maintenance since the car was already there. They fit it into their schedule even during a holiday week so we didn’t have to go without a car for long. They are very organized sending several texts along the way to let me know the progress and I was able to pay online and pick up my car after hours. I will definitely continue to be a repeat customer.

Evan Johnson

★★★★★

8 months ago

Huge thanks to Guaranteed Automotive and Transmission service! They rebuilt 2 transmissions for me one for my daily and the other for my project truck! Great knowledgeable group! Would highly recommend