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About Business
Gulfway Tire Shop brings expert Car Repair solutions to the local community in Port Arthur, TX, Port Arthur. From Tire shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Port Arthur, TX appreciate their attention to detail, leading to a consistent 3.9/5 rating from 66 reviewers. By focusing on the specific requirements of the Port Arthur, TX area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Port Arthur, TX and beyond.
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Google Reviews
Victoria Boyd
★☆☆☆☆ honestly ripped me off. i’m still fairly new to texas & i don’t know most establishments so when gulfway tire shop came highly recommended, i felt obliged to visit the establishment. they employees were polite and respectful. however the guy charged when for a tire that waaaayy too big for my car 😐 & he put the tire on the front. now you may be asking why i didn’t address it then; it was closing time for one & i have a 5month old who was screaming her heart out. my concentration immediately shifted to getting out of there & getting my baby to calm down. when i realized that morning, i said no worries & i went back to speak with someone, with my receipt. i went for a simple exchange for the correct size, simple. wrong. the younger guy on duty told me they BEEN out of stock on my tire sized for weeks 😑 NO ONE disclosed that to me. i was told that they had my size. dude even charged me to change my lugnuts , which i did not need done because they were perfectly fine when he showed me AFTER he took them off my car. i was not in dire need for the WRONG tire & extra fees. they only compensation the offered was to swap the front & back tires. my car is riding weird because of that one wrong sized tire. so now i have to spend more money for ANOTHER time when the guy could have told me they did not have my correct size. the economy is already tough & ripping off customers for a quick buck is not okay. i will NOT ever return & respectfully, spend my hard earned money ELSEWHERE! thanks.
Kourtney Simoneaux
★★★★★ They were very helpful sweet and amazing. Truly so thankful for them I had a blow out and needed a set of tires for my car. I had been everywhere looking for my size and no one had them. They did and were extremely helpful. Don't go anywhere else these are the kind of people the world needs. They have earned a life long customer and I will be sending my family and friends there. Thank you again for all you did I am so blessed and grateful.
Shan Dwyer
★☆☆☆☆ Disapponted, went today to get a tire plugged and he didn't even check to see where the air was leaking from. He removed my tire then said you need another tire. He couldn't even show me why I needed another tire. The tire was purchased brand new from discount tires 2 months ago and still had good tread on it.I said its under warranty just put it back on. He couldn't even look me in the eye after that. Guess he thought because im a woman i didn't know any better. Mohammed , you got to be quicker than that. Thanks for responding you knew that it was a good tire for resale. I came home and sprayed with soapy water and it had a leak in which you never checked for. Never once was the tread mentioned because I was expected to purchase another tire. Lesson learned.
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