H.I.S. Auto Care LLC

Katherine Knutzen

★★★★★

5 years ago

I recently took in my Dodge Journey for some service needs. H.I.S. put on my tires for me and test drove, as well as repairing my front breaks. A mechanic called to confirm with me what was going to be completed and also gave me an estimate of services. They also gave me a ride to and from my apartment while my car was being worked on. Impressed with the quality and price of services. Will definitely be returning in the future!!!

Shannon Haar

★★★★★

a year ago

The employees at this location are some of the nicest and most helpful people I've met in a long time. I had an emergency situation come up at rush hour and they got me in right away and helped. Thank you!

Saad B Murad

★☆☆☆☆

3 years ago

I don't recommend this place to anyone; I took my car there to clear check the engine light, and they cleared it and charged me $66, and while I was on my way it came again. The next day I headed there, and they said that the staff member who worked on your car is off and he will come tomorrow and we will give you a call, so the staff member came to work in next day and they didn't give me a call, I drove my car there, the person who worked on my car didn't come and talk to me, however, the cashier said that he is booked until Tuesday and won't be able to check your car, She asked me to go to Advance Auto parts and they should be able to take care of it, it took 16 minutes driving to get there and they said they can't clear the check engine light. This place doesn't value its customers. I can't give less than one star or I would.

Nic and Brooke Mizeur

★★★★★

4 years ago

I took my mini-van here a few weeks ago and the team took amazing care of it and me. Everyone was friendly and the work was well done. Rico has also personally checked in periodically to make sure the van is running correctly. I definitely will be suggesting their work to everyone!

Tristin Von Hoff

★★★★★

3 years ago

The customer service was incredible. Most mechanics are hard to talk to or just straight up not good with people. Not these guys! The phone was answered everytime I called, they got me in and fixed in a couple hours, and updated me via phone calls anytime they had a concern or question about my car. Reasonable price and was actually less when paying then what I was quoted for initially. Shout out Martin for the help and extra work he put in for me, will go there again!

Ray Mite

★☆☆☆☆

2 years ago

Terrible experience with this shop! I first brought my vehicle to them in an emergency. They forced me to wait 3 days before even looking at my vehicle after I had told them all I needed was brake pads and 1 new brake caliper. They kept telling me my vehicle was next over those several days, my kids missed 2 days of school because of delays. When they finally did work on my truck the quoted me one price on the phone then charged me something completely different. Also put parts on my vehicle I didn't ask for nor did I approve and of course charged me extra for that. To make it even worse the parts they put on are not safe for me to drive on. DO NOT USE THIS SHOP, they will deceive you and overcharge you. I was charged $237.00 in labor for less than an hour actual work and at least an 80% mark up on parts. They are scammers!!!!!!!!!!!

Stephanie Bartholomew

★★★★★

a year ago

Very knowledgeable and kind staff. Helped us fast and effectively!

Justin Brown

★★★★★

2 years ago

Great service. H.I.S. Auto Care is reliable and trustworthy. They were very patient with me after I came up with a flat tire last minute. Thank you to Chandler, the mechanic who worked on my car. I only bring vehicles here when in Lincoln because of their honesty. Thanks a lot guys!

Erik Fern

★★★★★

a year ago

I was very happy with the promptness they got my car in for service and how soon it was done. I originally asked for a more expensive Amsoil product and they explained to me why a different (and less expensive) product was better based on my driving. Very nice people!

Trevor Hinze

★★★★★

2 years ago

Nice place to rent a UHaul. They took good care of me with no hidden fees or tricks and I appreciated that.

Travis Laird

★★★★★

2 years ago

Great place to rent a Uhaul. I reserved a truck for a move on the Internet and it was cancelled through the "district office" for some reason. This wasn't a problem though on a busy Saturday as they still got me set up with the van I needed in no time and I was on my way.

Samie Korth

★★★★★

7 months ago

They are the nicest most honest auto shop I know. I highly recommend this place!

Audra Goebel

★★★★★

2 years ago

We drove in to Lincoln from Minneapolis for the weekend. Our car was making a noise. We called HIS and they got us in right away. They were very friendly, honest and helpful. Our car needed breaks. They assured us we were safe to drive the 6 hours home and get breaks at home. This family-owned business is a gem! So thankful we called their number.

Kara S

★★★★★

a year ago

H.I.S. came to our rescue when we had a flat tire on our way out of town from visiting family. They were kind, helpful, and did an excellent job fixing our tire and getting us on the road. Would highly recommend!!!

Brent Johnson

★☆☆☆☆

2 months ago

They said on the phone they got to vehicle we had there and went in almost a week later and they said it haven't even been in the shop and they have a long list of vehicles ahead of mine. They are a JOKE how they run a shop.

Kaw Lee

★☆☆☆☆

8 months ago

I had a really bad experience at this body shop. I wish I could give it 0 stars. The first time I went, they charged me $1,800 to check and fix my car. After picking it up, the same problem happened again. I went back a second time, and they charged me around $300, saying it was the brakes. But after picking it up again, the issue still wasn’t fixed. They asked me to drop it off once more and were going to charge me even more. I decided not to go back. I do not recommend this place to anyone.

Ian Fox

★★★★★

2 years ago

Potential to be your next all in one shop. U-Haul, Phillips 66 Gas, Air, Food, Bait, ATM, Mechanic, Wiper Blades, Coffee, they offer a lot. My experience with their U-Haul business was pleasant. Their gas prices aren’t the lowest in town so be sure to use the P66 app to get a discount. All in all a convenient place.