About Business
Hampton Auto Repair brings expert Car Repair solutions to the local community in Bay City, MI, Saginaw. From Auto repair shop, Brake shop to complex Car Repair projects, they maintain high standards of service quality. Local residents in Bay City, MI appreciate their attention to detail, leading to a consistent 4.7/5 rating from 155 reviewers. By focusing on the specific requirements of the Bay City, MI area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Bay City, MI and beyond.
Google Reviews
Dan J
★★★★★
8 months ago
I work at a local heavy truck dealership and being a mechanic myself tend to do everything myself. It’s what we do. Didn’t have time myself this time. Communication was great. Estimate was given for parts and labor normally needed for repairs after they verified my complaints. You can’t see through metal so you never know what you’re going to find until you take it apart. I especially appreciated the after hours drop off and pick up. Also approving the estimate and making the payment was done via a link in a text. I was never inside their building but their yard was clean and well kept which is a sign of a good shop. I will be doing business with this shop again. Thanks for the great service.
Karen Michael
★★★★★
10 months ago
Truck wouldn’t start. Got me in same day, and called within an hour or so after it was towed there to let me know the issue was my starter. Repaired shortly thereafter and ready for pickup. Was able to pay through my phone and pick up after they closed, so I didn’t have to take time off work. Super helpful and worry free process. Thanks!
David LeSage
★★★★★
6 months ago
Hampton Auto took my vehicle and treated as if I it was their own. I had an issue for awhile and decided to make an appointment and within a couple days the issue was resolved.
Leah Hoffman
★★★★★
a year ago
Marion and Dennis were so kind and helpful. They took the time to explain what needed to be repaired and answered all my questions. They were the lowest priced In the area, understood my budget, and only quoted me on what was necessary to keep my car safe to drive. Unlike past experiences I had elsewhere. The mechanics in the shop also took the time to show me what was wrong with my car and explained why the parts need to be replaced. They were so knowledgeable and kind. Not to mention they worked so quickly to keep my family safe on the road by having the parts delivered same day, then repairing and returning my car to me within a couple of hours. If you’re looking for a trustworthy and qualified place to have your vehicle serviced, Hampton auto is that place. I will only be returning here from now on.
Alishia Stagray
★★★★★
6 months ago
Staff was very professional and friendly. They were able to get me in quick and solve all my needs with a quick turnaround! Highly recommend!!
Mario Hernandez
★★
☆☆☆
4 months ago
They were highly recommended by more than one person and I like to stick with locally owned businesses but unfortunately I had to take my vehicle back four times to get it right which was a big inconvenience and very expensive.
Chaz Fowler
★★★★★
5 months ago
I replaced my front axle on my Jeep JKU. Then CV joints, control arms, the works. Went for an alignment and was told by KanRock/Monro that the simple task couldn’t be completed. They said they didn’t know “why” and I should take my Jeep to a dealer- YIKES. Took it to Hampton Auto and they replaced the tie rods and aligned it, within a day. The only way we can eliminate the unnecessary headaches in this industry as customers is by supporting the institutions that choose to respect us and perform at a high level. This is one of those institutions to support. Thanks guys
John Nixon
★★★★★
3 months ago
Gave me an appointment within 2 days of calling Great service and very friendly. Highly recommend Hampton Auto.
Therese Sattler
★★★★★
Edited a month ago
After being told by the dealership that the car needed a new engine to the tune of $6,000, I headed straight to Hampton Auto for some advice. I have been going there for years because I trust them. They came up with a plan of regular enhanced maintenance that likely will get me many more miles out of the present engine. The check engine light is out and the car is running smoothly.
Tiffany Tousignant
★★★★★
5 months ago
They did a great job diagnosing the repairs needed and worked with the warranty company to get everything covered by my service contract. Everyone at the shop is friendly and professional. I couldn't be happier, and I will gladly do business with them again.
April Blake
★★★★★
7 months ago
We took in our 2009 Trail Blazer in to get the AC repaired. We found out we need some more work done. They took great care of our trail blazer. Fast quality work. Our Ac works amazing, it drives amazing and let me tell you what, its been one hot summer! Great customer service. I highly recommend them for anything you need fixed on your vehicle. We will definitely be going back to them for any of our vehicle repairs. Thank you guys!
Adam Beuthin
★★★★★
Edited 6 months ago
I’ve been taking my vehicles to Hampton Auto now for almost 10 years. Everyone there has always treated me with respect and there has never been a lack of communication or issue. I highly recommend taking a vehicle to them no matter what the repair or maintenance is. Having a local mechanic that you can trust and feel taken care of at is a very assuring feeling. I’ve never had a vehicle there for more than two days. I’ve had work vehicles sitting at large, highly advertised, dealerships in the tri-city area for weeks on repairs that if were taken to Hampton Auto would be fixed in two days at most. Really makes me realize taking my vehicles to Hampton Auto is the right decision.
Corey Busse
★★★★★
3 months ago
Wonderful place to take your vehicle. Great staff, very friendly and helpful. Wonderful communication, no surprises. I’ll be back if I have any other issues. Thank you!
Kyleene Nelson
★★★★★
4 months ago
Staff is super friendly and helpful! Also very open & honest, especially Dennis. I’ve had them do several repairs on multiple of my own cars & we take all our company vehicles there as well!
KAIYZE
★★★★★
3 months ago
Highly recommend! They got my car in on short notice and had an impressively quick diagnostic turnaround with a solution in place. Everyone was friendly, thorough, and transparent throughout the entire process.Definitely coming here from now on!
Kristy Schutkowski
★★★★★
a month ago
I am so thankful I came across this auto repair. I have finally found a business I can trust. Thank you so much for your honesty and helping me with my vehicle. I will definitely be back 😊
John Diehl
★★★★★
Edited a month ago
Had a good experience got my truck fixed. Most definitely will bring my truck back there again. My truck is my only source of transportation back and forth to work. Very very happy with the work they did and with there attitudes in following things up. highly recommend this facility to get the job done right the first time. Thank you
Casandra Philopulos
★★★★★
3 months ago
Best Mechanics I've been to in long time. Always tell me what their going to do- Always do what they say. 5 STARS ON COMMUNICATION, They real n straight up. They helped me few times and worked with me, they went extra mile just to help out. My family members also go here. 100 percent happily satisfied. Thank you so so much Hampton Auto for helping my son out, working with him. We appreciate you guys. Yall the best. Happy Holidays to yall. Thank you again. 🌟 🌟 🌟 🌟 🌟
Jason Pelletier
★★★★★
2 months ago
I’ve gone to Hampton Auto for close to a decade now and I’ve always found EVERY TEAM MEMBER to be kind, knowledgeable, and helpful. I’ve always felt like I’ve only been recommended things for my vehicle in honest ways and pricing. Work is always fast and friendly. Really couldn’t ask for more. Drop box for 24/7 service, txt/website pay options. Just awesome. Keep it up! Thanks for the service over the years!
Rod Adair
★★★★
☆
a month ago
These guys did a great job on my timing chain overhaul. Got it done within 3 days! My engine sounds like it did 100k miles ago! I believe they went the extra mile for me. Don't hesitate to take your broken down vehicle there. Your dashboard will look great without the check engine light on!
