About Business
Harb's Body Shop, Inc. is a leading Car Repair specialist serving the High Point, NC, High Point area. They provide a wide variety of solutions, including Auto body shop, Auto repair shop, and other Car Repair tasks. Boasting a solid 4.8/5 rating from 769 verified reviews, their reputation precedes them. As a locally-owned business in High Point, NC, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in High Point, NC.
Google Reviews
Chad Gallison
★★★★★
7 months ago
I cannot say enough good things about the service I received at Harb's. The work was beautifully done, the communication was never lacking, and everyone I interacted with could not have been nicer. They took care of everything with the insurance company and kept me up to speed with everything that was being done. Hoping I don't have to get body work done again, but I'd definitely return to Harb's with no hesitation. Highly recommended. A million thanks!!!
A Banit
★
☆☆☆☆
Edited 7 months ago
EDIT: To their response, you guys gave me a best case and worst case scenario quote. If not having to remove the bumper was best case scenario then your quote would’ve reflected that, but you didn’t. I’m not sure what software you are using but I, being the absolute idiot I am at all things car mechanics, found my answer in 20 seconds of googling regarding whether or you’d have to pull the bumper. So to further expand on the final point in my original review: I’m sure there was transparency here. Your line items were very well articulated which I’m sure any of us could appreciate. You just didn’t know what you were doing. Original review: I’ve driven past this location a thousand times and finally figured I’d give them a chance. After this experience, it’ll now be the last place on earth I’d take my vehicle for any work whatsoever. My wife brought in her Audi Q3 for a simple headlight issue. They quoted her “best case” a little over $1,000 and “worst case” $1,700… for what was nothing more than a bulb replacement. Their written estimate was padded with absurd line items. They had stuff like body panel removal, paint refinishing, hazardous material disposal, and other nonsense. They even quoted several several hours of labor. WELL GUESS WHAT… I watched a 5 minute youtube video and a job that took me 25 minutes with a $100 bulb you can easily order online. Please understand I am not mechanically handy at all, yet I cleared the job faster than it took them to print the estimate. So this left me wondering…did they think they could take advantage of my wife because she went in alone? The ethics of the rep who wrote that estimate are highly questionable. Shops like this are exactly why people don’t trust auto repair businesses. Their quote read more like an insurance scam ticket than an honest repair. If you value transparency and fairness, steer clear of this place. They took what should have been a straightforward easy job and tried to spin it into some $1,700 massive undertaking. Absolutely unacceptable. But hey, let’s just assume for a second that the person who quoted the job was wildly incompetent and no malice was involved. At that point do you want that company working on your vehicle? Let y’all answer that for yourselves.
Ali Alvarado
★★★★★
a month ago
Harbs did a great job with my car repair. They also did the repairs in a timely manner and kept me updated constantly.
Richard Gray
★★★★★
3 years ago
A tree had fallen on my truck last winter. I was devastated. We had just moved here and were sleeping in our truck. Luckily, there was no engine or frame damage. I took it to Harbs. The insurance approved everything right away, and Harbs right to work. Some parts needed to be ordered. The staff there kept me informed of part arrivals and progress. My truck was fixed good as new. Thanks again for everything.
Michael Mabe
★★★★★
3 months ago
I have had 3 repairs on 3 different automobiles at HBS, Inc. All three automobiles were professionally handled in record breaking time! From Irma at the Front Office, to the Shop Manager Dustin, to the Owner Adam, there is no better FAMILY-OWNED Body Shop in High Point, than Harb’s! For a Top Quality repair, Great price, and Friendly Service, you cannot beat Harb’s Body Shop!
Sue Colby
★★★★★
5 years ago
Many years ago, hubby's car was in a wreck and the insurance company sent us to Harb's for body work and paint. So when it came time, years later, to repaint my vehicle, we went to Harb's. My car WAS silver. I have wanted purple since pretty much the day we brought the car home. Adam looked a bit dubious when we explained what I wanted. But he got me paint chips and let me choose the color I wanted. He gave us a price and said it would take about 5 weeks to complete the work. Because this isn't the $299.99 paint job where they paint over stickers and neglect the inside of the headlights and doors, this is a factory quality paint job. They took the body completely apart, fixed or tightened up all the weather stripping, and cleaned the inside of my car. They sent pictures while the work was in progress, kept us in the loop about the time frame AND finished the car before it was promised! I could not be more pleased! My car has a beautiful paint job. All the little dings and dents and the damage from a hawk flying into my front grill are gone! (When the car was finished, Adam admitted he'd been skeptical about my color choice, but agreed that it looks amazing.) I would recommend Harb's to everyone. They were a pleasure to work with and they delivered everything they promised! And in just a week's time, I've gotten several compliments on the color AND the quality of the work.
Derek Morgan
★★★
☆☆
4 months ago
Stopped by for a paint job estimate since I was in HP. I planned to hire them for a little body work and fresh paint only to find a big sign on the door saying “Estimates by appointment only” but since I was there inquired to see if it was possible and found that estimates truly are by appointment only. No worries , I’m sure they do great work. Just wasted some gas and time, that’s all.
Cowen Family
★★★★★
2 months ago
This is not the first time we have had a car at Harb’s, and every occasion has been exceptional work! Our cars have been as good as new when we bring them home! Thanks!!
Mark Rietman
★★★★★
a year ago
Harb’s did a beautiful job of repairing and painting the sheet metal damage to the fenders and the right front bumper of my car. They were easy to work with my auto insurance. I recommend them highly for your auto body repairs.
Melanie Dillingham
★★★★★
a year ago
I absolutely loved working with them! They provided great, quality work on the repair to my new car. In addition, they were so nice and answered all my questions. I highly recommend Harb’s!!!
Thomas Tadlock
★★★★★
a month ago
I had a great experience at Harbs. The staff was courteous and professional. They worked great with my insurance company. The repair was done professionally.
Fioanna Reid
★★★★★
2 weeks ago
Customer service was great! Communication was timely and I was always informed of what was gaining with my repairs. My car was completed as promised.
Larry Duffield
★★★★★
2 months ago
Harbs was great. Honored every single thing they said from start to finish. Everything from price to timeline was on point. Super easy to work with. Highly recommend.
Emmanuel Aime
★★★★★
Edited a month ago
I loved the way the administrative assistant, Irma Sequeira, was so informative and friendly. Conversations were engaging with helpful insights. Glad I took my car to the shop. And the car front headlights look new. Love the work!
David Duggins
★★★★★
3 months ago
Harbs personnel are very friendly and they repaired my truck in a very timely manner, Dustin kept me informed on the progress and made sure everything was right before he would say that it was done. I would definitely use them again. Highly recommend Harbs!!!!
Kristen Echerd
★★★★★
5 months ago
Communication with the team was great. My vehicle looks wonderful. Dustin made it a priority to have my van done early in the day so I could pick it up before my husband had to go to work and wouldn’t have to wait another day to get it back. Overall an awesome experience & outstanding customer service.
Junaid Chaudhry
★★★★★
a month ago
The body shop did an excellent job on my car. The quality of the work and attention to detail were outstanding, and the whole process was smooth from start to finish. I would definitely recommend them to anyone needing repairs.
Daniel Gibson
★★★★★
2 weeks ago
Adam and the crew were great to work with. They handled a collision repair on my 4Runner and the work turned out great. Also, their communication was amazing throughout the process, which I didn't expect based on previous experiences with car shops. Highly recommend!
Tadra Martin
★
☆☆☆☆
3 weeks ago
I was disappointed with my recent experience at this auto body shop, primarily due to the customer service, specifically from Irma, the administrative assistant. I drove in from outside the county first thing in the morning to get an estimate, only to be told that estimates are done strictly by appointment. While I understand that policies are in place for a reason, this was my first time visiting and I wasn’t aware of the appointment requirement. I was the first person there, so I had hoped there might be some flexibility or willingness to work with me given the circumstances. Unfortunately, Irma, the administrative assistant, was not friendly or particularly polite in explaining the policy. The interaction felt dismissive rather than helpful. She didn’t even face me…she had her back to me pretty much the whole time. Even a small effort to show understanding or offer an alternative solution would have gone a long way. I fully acknowledge that not scheduling an appointment was my oversight. However, customer service is about how situations are handled — especially when a potential customer has made the effort to travel a significant distance. Based on this experience, I left feeling unwelcome and disappointed. I hope this feedback is helpful and encourages a more customer-centered approach in the future.
Jasmine Coleman
★★★★★
Edited 5 months ago
If your in need to get your car repaired and want it done the right way.... i HIGHLY RECOMMEND them. They did a awesome job on my 2017 camry front end shout out to Dustin he is the best and honest. I promise you will not be disappointed. Always kept me updated on my car.
