Harvey's Collision Centers

Rachel

★★★★★

4 months ago

My experience here was outstanding. After my third stop at a repair shop, I came to Harvey’s- the staff is friendly, pricing is extremely reasonable and Lily diagnosed and fixed my car the same day. Alex is extremely friendly and helpful, and the team made this a pleasant experience. Highly recommended

John Waithaka

★★★★★

Edited a month ago

Harvey’s Collision Center was great to work with after my car was totaled. The customer service and communication were excellent, and they really took care of me throughout the process. They helped wherever I needed assistance and made a stressful situation much easier. Highly recommend.

Taryn Johnson

★★★★★

5 months ago

Harvey’s Oak Lawn took care of me after an incident. They did amazing on the car and even buffed out some blemishes on my girl. My car looked better than before the incident! Tim was my main point of contact and was extremely personable and kept me up to date throughout the process. Would highly recommend Harvey’s and Tim specifically to anyone, although the whole staff was excellent.

Robert Dettman

★★★★★

a month ago

Super fast and friendly service for my back end repair due to a collision. My car was repaired faster than my insurance claim was finished. Quality looks great and concerns were addressed at pickup.

Frank Schmidt

★★★☆☆

2 months ago

Returned to Harvey’s after several good experiences. This one was not nearly as good. Poor communication about the status of the repairs. Then, told my car would be ready to pick up and so I returned my rental car and showed up to pick up my car but it was not ready andI was told they would need it for another day. So I had to leave without a car, Uber home, and then Uber back the next day, adding onto the costs of having my car repaired here

Jessica Ratcliffe

★★★★★

5 months ago

I dropped off my car on a Wednesday and was immediately greeted by the advisor Rob and he went out and looked over the vehicle and talked about what the plan was. They actually started on the vehicle while I waited on the rental company to come pick me up. They kept me updated the entire time and there was a website that showed you progress and they communicated estimated time of completion so I could plan accordingly. I'm a night nurse so they understood I would be coming later in the day to pick it up and they kindly waited to detail my car closer to my pick up time. I've unfortunately had to deal with many shops in the past and this has by far been the best experience and they had my car done in two days. I will definitely be returning if I need anything in the future. The secretary, Sadie, at the front was also welcoming and always keeping me updated. The shop is clean and nice. Just so glad I picked them.

Zoya Saxena

★★★★★

4 months ago

Great timely and thorough service, especially from Jordan Payne. He communicated with me daily on the status of my car. I was juggling repairs covered by two separate insurance claims at the same time from two different providers and they handled it so seamlessly. Would highlight reccomend this shop for quality service and great car repairs .

Paladin7537

★★★★★

2 months ago

I selected this shop to repair mu Buick Enclave and they did an amazing job. I can't even tell there was ever anything wrong. The staff was polite and courteous. They kept me updated on the status of the repairs. I would recommend them if you ever need repairs.

Maxwell Martin

★★★★★

2 months ago

One of the best shops around! Quick turn around during the holidays and accountable. The manager informed me that there was a burn mark on the seat from the welding tools and they made sure to take care of it in a quick and professional manner! I hope I don’t have to return soon but in case of an incident Harvey’s is the best spot to go near downtown Dallas.

Hanna Battah

★★★★★

4 months ago

I brought my car in after a really bad crash, and the team at Harvey’s was incredible from start to finish. Even though my car ended up being totaled, they walked me through every step with patience and honesty. They handled the inspection quickly, communicated clearly, and made the whole process way less stressful than I expected. I hope I never need collision services again, but if I do, Harvey’s will be my first choice. Truly outstanding service!

Hannah Lee

★★★★★

4 months ago

I have used Harvey's for collision repair on my car two different times now. They finish the work quickly and the quality of the work is really great. The only thing I would say is that the paint finish isn't quite the same as the factory finish, but it's not noticeable at all unless REALLY looking close at it. They always return my car in better shape than it was before (interior cleaned, tires aired up, etc) They work closely with enterprise rental, so it's really easy to get a rental car while waiting for your car to get repaired. Tim worked on my car this last time around and he did an excellent job! Highly recommend this company!

keith wilson

★★★★★

a month ago

I had a small fender bender and Harvey’s was suggested by a friend. From beginning to end, Harvey’s lived up to what I was told. Friendly service from garage to reception. They finished the job a day earlier than expected. Finished product looks great and couldn’t be happier.

Eduardo Rios Olivas

★☆☆☆☆

a month ago

Please stay away from this Bodyshop. They did such a horrible and poor job with my car that I had to return my car to them a total of 3 times and they kept my car an extra 3 weeks after "fixin" my car and my car was never properly fixed. They do not have the knowledge when it comes to working on new cars. I have a 2025 Honda accord that was in an accident and it was sent to them for repairs. They are unaware of new cars technology and parts necessary when it comes to fixing new cars. They had my car for a month and I had to return the car back to them SEVERAL times because I kept having issues AFTER they "fixed" my car. First my car died on me a day after first getting it back from them, they thought it was the battery, they replaced the battery. They said it was probably the car had been sitting in their shop for a month. I get the car back, go to work, it is new years eve, my car is dead, AGAIN! called them and they can't seem understand why my car keeps dying. They finally figured out they actually bought a wrong headlight and that the headlight was draining my battery life (it is a hybrid model). I get my car back after they had my car for over a week in total, a drive the car and 2 days later, I start hearing really weird and loud noises coming from the front of the car. I called them, they take my car back and after they inspect the car again, it turned out the right front axle shaft was leaking grease (they fixed that part because that was where I got hit). They have my car for another week. I end up getting my car back and LITERALLY 1 day after , I hear the same noises from the week before AGAIN! At this point, I am fed up and I know it will be a never ending nightmare with this bodyshop. They should have fixed my car properly from the very beginning but their lack of knowledge and shoddy work made me take my car to the Honda dealership where it is getting fixed PROPERLY and with the CORRECT body part. So please, stay away from this shop. They do not know what they are doing and you will be having issue after issue with them. ALMOST FORGOT MY CAR KEPT SWERVING TO THE LEFT!!!! THEY SAID THEY ALIGNED MY CAR BUT IT SILL KEPT LEANING TO THE LEFT. JUST STAY AWAY FROM THIS PLACE.

Ratcliff- Taylor

★★★★★

3 months ago

Harvey’s Collision Center provided truly professional customer service from start to finish. The work was done perfectly the first time, and the attention to detail really shows. They were clear, honest, and easy to work with throughout the entire process. Highly recommend Harvey’s to anyone looking for quality repairs and great service.

Kevin Gregory

★★★★★

3 months ago

Worked with Jordan (awesome customer service and great communication) to get my new truck fixed after someone backed into it. Received a reasonable estimate and they got me in the same day and started work - had the truck back in less than a week - during the holiday! It looks perfect and good as new :) I highly recommend Harvey's and will definitely be using them again if needed.

Michelle (BarneyMom)

★★★★★

2 months ago

I’m visiting from out of town and damaged my son’s side mirror. I called Harvey’s and spoke to Lily, who was kind and informative. I went the next day for the estimate and again Lily was so knowledgeable and helpful. I was given a couple of options, and returned the next morning to have the work done. It was quickly completed. I was impressed with the clean waiting room and coffee. This was anxiety producing since this was not my vehicle, put the process was incredibly easy and reasonable. Thanks to Harvey’s and Lily.

Matt Barron

★☆☆☆☆

a month ago

I brought my Lexus to Harvey’s (Maple location) for a bumper repair. When I got the car back, the paint was not blended on the left fender and the repair wasn’t molded correctly. There was also visible debris in the paint. Staff acknowledged it should have been caught, and I offered to pay for a new fender if needed. They attempted to fix it, but the car was returned with additional issues, including a chipped fender, misaligned bumper, smudged door handle, and a chip on the hood down to the primer. Communication throughout the process was inconsistent, and I often had to follow up for updates. Later, I worked with another location where communication initially improved and additional repairs were attempted. However, the paint still did not match, and plans that were discussed to correct the color mismatch were ultimately changed without explanation. The final solution offered did not resolve the issue, and I was told to pick up the vehicle. In the end, the car was left in worse condition than when I originally brought it in. While the experience started positively, follow-through and consistency declined, and commitments that were discussed were not honored. Based on my experience, I would not return.