About Business
Conveniently located in Plainfield, IL, Hawk Subaru has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto broker, Auto parts store, making them a top-choice Car Repair specialist in Joliet. Backed by 720 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Plainfield, IL residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Hawk Subaru is the go-to destination for quality and service in Plainfield, IL.
Google Reviews
Nicholas Young
★★
☆☆☆
3 months ago
I want to preface this with, this used to be my favorite place to get my car serviced ever! But as of the past year and a half to two years, I may have to start going elsewhere due to a few concerns: First, my oil changes were always $90.00 with an optional $20.00 tire rotation. Sure it was pricey, but I knew they would take care of my car because it always came with a thorough inspection, fluid top offs (unless I imagine that part, please fact check me), and honest telling of what my car needed. Now? Now my oil change is $120.00 with a free tire rotation and $10.00 off every time - if my math is correct that is the same price as an oil change plus a tire rotation. On top of this, I couldn’t opt out of the tire rotation - this is Chicagoland and we recently had some very slick roads, so tell me why they put my bad tires up front against my will? This is just dangerous. Now on to the rest: the current diagnostics are lack luster and a bit predatory. I was told that my bushing was cracked and needed to be replaced. I’ve got no issues getting my car fixed when I need it, however I went ahead and did the repair myself because cost of living is high. Reader, my bushings (control arm and sway bar) were in perfect health and looked exactly like the new ones that I had just bought. Along with this, they no longer tell me my brake health (yes I can check but it was convenient at oil changes to have an estimate) and my fluids don’t seem to get topped off anymore (again fact check me if this was never a thing to begin with). They were also dinging my cabin filter which always looked clean, clear, and seemed to have good air flow (I did have them replace it just in case, but there has been no change). I am just so sad to see a trusted provider fall into these practices, especially a place that I felt knew my car well and could give me accurate guidance. I won’t give them 1 star yet because maybe this is just a change in higher ups or something and I want to believe that we can do better, and at the same time I am starting to be concerned and it is starting to impact my view of Subaru as a whole. Edited to add: this is where I bought the car as well, so that is attributed to my trust in them as well for 7 years.
Ruby Williams
★★★★★
3 weeks ago
We came in yesterday on a whim for a different family member, ended up walking away with a 2026 Crosstrek for me instead. Joe Haga was absolutely amazing and funny throughout the experience, nice knowing he’s got 19 years of experience with this, easy process to get through and walked away with my favorite color dream car. Thanks!
Mark Loftus
★★★★★
3 months ago
Needed my 36,000 mile oil change and inspection. Actually had to wait a little to get the time to get over there. I was able to make an appointment early in the week and I was the first one there on Black Friday. Everyone was pleasant and engaged. I was in and out in fair amount of time and everything on the Ascent was in order. Thanks for having a great service department.
Leanna Weber
★★★★★
a month ago
I had a great experience at Hawk Subaru! I love my new Forester Wilderness! Todd was super helpful and knowledgeable in sharing all the cars’ features. He was very professional. It was a good car buying experience!
Justine Knaperek
★★★★★
3 weeks ago
Joe was great and made the process super easy. Every one was very polite and had a family casual atmosphere. Didn’t feel any pressure and was actually relaxed for the process. Drove away with my dream car.
Patti Lehner
★★★★★
2 months ago
The staff at Hawk Subaru are professional, friendly and courteous. Dave Percudani gets a 5 star rating from me. Patient, kind and quick to understand my needs. A very good listener and answered all my questions. My second Forester purchased from Hawk says it all. Highly recommend this dealership for a great Subaru vehicle.
JOANN SECKUS
★★★★★
3 weeks ago
I was stressed about buying a new vehicle. You worry about being taken advantage of, and of the long hours it takes at the dealership to get through the process. But I was proven wrong on all of that when I just purchased my new vehicle from Hawk Subaru! I cannot say enough about how well I was treated! And for as busy as they were, the paperwork took half as long as I expected. I would recommend the hawk group to anyone who will listen…
Duane Barr
★★★★★
2 months ago
We purchased our 2026 Subaru from Angelo at Hawk Subaru. He listened to what we wanted and took the time to work with us to make the whole deal effortless. It was great working with him! The whole process was made easy by the friendly people at Hawk, from the sales manager to the finance people. This is our fourth Subaru and each one has been purchased from Hawk. We've never had an issue with anything at their dealership.
ELK
★★★★★
2 months ago
Chad was my salesman and he worked with me via text& email while I was unavailable to come to lot, he worked with me work schedule to get me in the vehicle I was looking at & the price budget I wanted as well. The finance dept explained my add on options without pressure& closed the sale quickly!
Deanna Bayens
★★★★★
3 weeks ago
Hawk really cares about its customers, The service representative, Renee, is so caring and informative. She is the best. I enjoy having my Subaru serviced by Hawk because I know things will be taken care of professionally and promptly.
Lizzy Styles
★★★★★
a month ago
My husband and I just purchased a car yesterday. We had done our research, knew our strict budget and after test driving we were ready to buy it. Angelo made the process quick and easy. There were no games or pushiness or guilting us into buying add ons or anything like that. It was easily the smoothest, most pleasant car purchasing experience I have had AND we felt like we got a great deal. We will definitely keep them in mind next time we are looking for a car.
Bradley Hough
★★★★★
3 weeks ago
Chad is a great sales person! My wife and I purchased a certified pre-owned Subaru Forrester and traded in our Outback. The entire experience was great from sales to financing. We live in Indiana and saw a car online that we were interested in, so we decided to drive to Hawk. Even though we have other Subaru dealerships close to home, we will absolutely make the drive again when we are ready for another Subaru!
Julia Daly
★★★★★
a month ago
Angelo was a fantastic salesman! He made sure I got exactly what I was looking for, and really took the time to explain the differences of my options. The finance team was incredibly helpful, and I never felt pressured into something I didn’t want. The team at Hawk Subaru made my car buying experiences as smooth and stress free as possible! I’ll never go to another dealership, I highly recommend.
Yulia Chigrin
★★★★★
2 months ago
Joe Haga was very helpful and made buying my new Subaru Forester a pleasant experience. I stayed loyal to the Forester after my old one fell apart, and this new car has everything I needed. I’m loving it. Thanks, Hawk Subaru!
Margaret Gazdacka
★★★★★
Edited 2 months ago
Quinton was wonderful! He took the time to go through the features of the car I was interested in and then helped me build my car so I purchased exactly what I wanted. He kept me in the loop every step of the way as we waited for the car to be delivered. And once the it was delivered he took the time to make sure I was familiar with the features of my new car. He also recommended I make an appointment with Jennifer to go over specific things about my car. I did and Jennifer shared with me so many cool features I have been having so much fun driving my new car.
Courtney Bossarte
★★★★★
Edited 5 months ago
I cannot express the depth of gratitude that I have for this company. I was in one of those situations that you hope never happens to you which is that my engine went out on the highway. A tow company towed it here. I got news that my engine was gone and that the cost to repair it would be more than the value of my car. It's not news that you ever hope to hear. And I have had my Subaru for more than 12 years- there was history with that car and the 240k I have driven with it. They were so kind with me. They waved the inspection fee. And they let me keep my car on the lot until I figured out what I could do with it. I cannot Express enough the graciousness that I felt and The humanity in which I was treated. The acts of kindness in these moments I will never forget. And of course where I will be shopping for my next vehicle.
emily gura
★★★★★
a month ago
I want to thank Chad for the hospitality and easy going process through purchasing a car that was much needed and long awaited. He reached out when I showed interest and not in the pushy car salesman’s way, but kind and has much knowledge of his job field. He emailed and texted back and forth to help me fit what I was in the market for. He made the process smooth and we were done in less than 3 hours. I drove off satisfied. He does work with you as I had a few struggles to get the right fit for me but he was upfront and honest and was able to work with me. He even got my mom looking at some cars that day too! I felt taken care of and listened to there. Great experience. Will recommend and come back for future needs. We also met the GM forgive me was it Matt? He had his cute pup there so I got a few pets in and he spoke with us a bit as well ...much appreciated and again very down to earth place! Appreciate people who enjoy their job, have knowledge of their craft, and treat their customers like family not a number! Thank you! Emily
Mary Pirc
★★★★★
Edited 2 weeks ago
We purchased our first Subaru yesterday and are very pleased we chose a Forester Sport! The ride is so comfortable and quiet. The interior is beautiful and offers everything we could want or need. The screen technology is very friendly and similar to an iPhone and easy to use and understand. Our salesman, Angelo Cassineri was so helpful and took extra time to explain various features and walk us through things we needed to know that were different from our old car. We love our new car and Hawk Subaru too!
Xiao Zhou
★★★★★
3 weeks ago
Five-star experience at this dealership! Just picked up my 2025 Subaru Outback and couldn't be happier. David Percudani was an excellent sales consultant—knowledgeable, friendly, and very responsive. Manager Sean McDermot also made the trade-in and financing process straightforward and stress-free. Highly recommend this team if you want a fair deal and great service!
Sandy Venkataraman
★★★★★
a month ago
We were in the market for our second Subaru Outback Touring XT (the first one being from 2021) and while we knew exactly which car we wanted, the buying experience was something fantastic. We engaged with Quinton Rose from Hawk Subaru (I recommend buying your car through him) who was non pushy, very collaborative, very knowledgeable and thoroughly professional through every aspect of the transaction. We loved dealing with him. He answered every question patiently and is always available for everything needed. He is a great partner. Highly recommend him as the go to sales person at Hawk Subaru The dealership itself needs some aesthetic improvement. While Subaru cars were pretty standard 10 years back they are nearing the luxury segment and have extremely high loyalty. The dealership aesthetics should reflect that and needs investment. It is cramped. And I inspected my new car in the service lane. I think they need to build a car delivery center which is a special place which makes customers feel good while buying a $30/$40/$50 K car. The dealership is not bad… needs to be made better and bigger. We have switched to Hawk Subaru as our dealer. Close to home and good team.
