Performance Auto Center

Jim Bono

★★★★★

4 years ago

Simply the Best Auto Repair Shop Ever. I would not take my vehicles anywhere else. I drive past the dealers where I purchased my vehicles to have work done by Performance. They have all the best attributes of an honest old-school auto repair shop. They honestly fix your current problem. They help you plan a reasonable repair and maintenance schedule. They are quick, helpful and charge fair prices. I've always felt 100% comfortable with their work and recommendations. You won't sit off a fancy showroom and sip a latte, but you will have great service by hardworking folks who do their best to treat you right. I simply can't say enough good about them.

Linda LaCasse

★★★★★

2 years ago

My excellent review I left a few years ago when I first took my car to Performance Auto still stands! Took my car in yesterday for an oil change and requested the brakes and belts be inspected as they were making noise. As always, Pat and Jeremy, whom I’ve come to trust and rely on to keep my 2010 Hyundai running like new, provided excellent customer service and detailed information about the car’s needs. Highly recommend!!

Darren

★★★★★

2 years ago

Great experience, honest communication thru out the process! I googled an auto repair near me and chose the place for its good reviews and then also a referral from a neighbor. I am glad I chose them, quick friendly service. Upfront immediately about the price of the work done on my car and detailed why. Best part was the honest communication from drop off to pick up. No surprises. Felt like I was back home in my little town talking with the local garage down the street. I will recommend Performance Auto to all my family, neighbor and friends in the area.

angie w

★★★★★

2 years ago

Let me start by saying, the GREAT reviews are spot on! I am so grateful that I found performance auto. I highly recommend this place to anyone that needs car service. The customer service ,quality of work, and prices are excellent and let me say, everyone there was polite and friendly. I’ve been to this repair shop a few times, and I could tell you that I’ve never felt as if I was taking advantage of, I can honestly say this is one of the only trustworthy places that I’ve let work my BMW. Pat and his team really go over and beyond to give excellent service. This is my go to place for all of my car repairs. Keep up the great work you guys are truly diamond in the rough. Finding an honest, quality car repair shop It’s rare to find. I will be recommending this place to all of my friends and family.

Mark Myers

★★★★☆

4 years ago

Did a good job of aligning my Tesla 3. Everyone I dealt with was knowledgeable and friendly. The only thing that would have made it better is if they would have provided a before and after printout of the alignment.

Brian Mckenzie

★★★★★

a year ago

They service three vehicles for my family. Pat and Jeremy are fantastic to work with very fair on price and always reach their commitments. They also have well certified technicians to service your vehicles. I would recommend them to anybody.

Rick Agustin

★★★★★

2 years ago

First time customer and extremely satisfied with the service. Highly recommend Performance Auto Center. I usually go to another shop in the same area but read the great reviews for this one and decided to give it a chance...so glad I made this choice. My exhaust pipe came loose over the weekend and was making a horrible sound with loss of acceleration...so I made an appointment after hours online to get it checked out. Patrick called me immediately at open of business and was very friendly to accommodate me on such short notice. Jeremy was amazing with his diagnosis of the issue BEFORE he even saw my car!!!!!! He somehow knew exactly what the issue was based on the type of car I had and description I gave of my problem. As I drove up and he heard how the car sounded he was already on the phone making sure he had the proper parts needed. He was spot on with the fix...I was amazed. They solved the problem in a short amount of time and the pricing was very fair. Communication was excellent and they kept their promise for a same day fix. Car is back to normal and I couldn't be happier. They are professional, experienced, efficient and affordable...Will definitely come back for any other car repair needs. Job well done Performance Auto Center!!!!

Anthony Ruikis

★★★★★

9 months ago

Excellent staff, excellent service! Did a nice job installing my exhaust on my slingshot. Thank you team!

Robert DeGroote

★★★★★

a year ago

Extremely professional and friendly. Needed engine work. Trustworthy, great customer service and communication with customer. Jeremy and the team who worked on my vehicle did an amazing job will definitely be returning.

Kristin Walker

★★★★★

a year ago

Pat & Jeremy at Performance Auto are our go to mechanics. They are always honest with us, they listen to our concerns with our cars, and they never push unnecessary service or repairs. Their prices are very reasonable, their work is always done on time and correctly the first time, and they are very easy to work with. I like them so much, I actually look forward to seeing them! I honestly couldn't recommend a better place. We've been bringing our three cars to them for over five years, and we've never had one problem here. It's very comforting knowing we have a reliable shop we can trust. Pat & Jeremy really care about their customers, and it shows in everything they do. We highly recommended them!

Shashank

★★★★★

a year ago

Jeremy and Pat are amazing. They are honest, hardworking guys. They keep it real with you, and do fantastic work. They got my car running great again, and found creative solutions over charging me outrages prices for things I don’t need. Highly recommend this place, these guys know what they’re doing.

Joanne Nasra

★★★★★

8 months ago

Performance Auto Center was highly recommended by my brother because the owner Pat was an honest man. I took my car there with an Estimate that Firestone gave me that was over 3k. After speaking with the owner and explaining that I felt taken advantage of being a woman who knows nothing about the maintenance of vehicles, Pat said he would look at the car himself and be honest about what needs to be done and what was bs on Firestones estimate. When he called me with details of each thing, things that don't need to be fixed, things that can be checked next year, parts that looked good and not damaged and gave me a quote that was honest. It saved me thousands. He even gave me discounts because I had to Uber to him because I don't live nearby. I am now a new customer for the Nissan that I brought in and my Ram. It was 100% worth the distance to find an actual honest Auto Center. Pat was so respectful and kind and knew as a single mom that I needed honesty and not taken advantage of. I'm grateful there is an Auto Center that still exists with great and honest people. Pat now has three of my family members who will be only going to him now. Your the best Pat. Sincerely, Joanne

marissa johnston

★★★★★

7 months ago

Outstanding Service from Performance Werks – Highly Recommended! I wanted to take a moment to share a bit of background and recognize an exceptional experience I had. I own a 2015 BMW X5 50i that had been experiencing persistent “clunking” noises from the rear—especially noticeable when turning or going over bumps. For the past seven months, my husband and I had been bringing the vehicle to our usual mechanic in Elgin for maintenance. Despite repeatedly voicing our concerns, the issue was dismissed. The mechanic attributed the noise to a previous accident with the previous owner involving the rear door, which didn’t quite add up. I strongly suspected it was related to the springs or suspension—especially given my background in the automotive industry. After feeling unheard, I decided to look elsewhere—and I’m so glad I did. I found Performance Werks, and from the moment I arrived, I knew I was in good hands. I was warmly greeted by Alex and Ivan, who were both incredibly professional, kind, and transparent throughout the entire process. They kept me updated via text and, after a thorough inspection, confirmed that the problem was, in fact, with the springs—just as I had suspected. Their honesty, customer service, and attention to detail truly set them apart. I cannot recommend Performance Werks enough. I’m beyond satisfied with their work and will absolutely be returning for future service. Thank you again to the team—you’ve earned a customer for life!

R. Keith

★★★★★

Edited 7 months ago

I scheduled an appointment for a pre-purchase inspection and they did the most thorough pre-purchase inspection I have ever had. They took about an hour and came back with a report on every part of the car. I hope to go back to them again in the future. The owner was amazing and explained everything in detail, I'm glad I found this shop.

Jordan Vieceli

★★★★★

3 years ago

Let me just say, I don’t let ANYONE touch my Mustang. But I trusted Jeremy and his crew at performance auto center to get what I needed done with good quality work. They did some exhaust work on my mustang when no one else would. Pricing was super fair and reasonable and all around a solid staff to work with. I do most of my own work but what I needed done was out of my wheelhouse and these guys stepped up and did amazing work. If I ever need some serious work done again on any car I’m paying these guys a visit and I think you should too!

Janae Johnson

★☆☆☆☆

Edited a month ago

Don’t believe any additional maintenance they may suggest and make sure they actually change your oil! I’m almost positive the last time they serviced me they charged me for an oil change they never did. The oil light came back on after I barely drove 50 miles, came back to address the issue and all they did was just turned the light off again. I had to get my oil changed again not even a month after coming here! So I was charged over $70 for a synthetic oil change but somehow their oil change only lasted me less than 100 miles.. doesn’t make much sense, I’ve owned my car for over 5 years and that never happened til I came here. This business can be very deceptive. I don’t believe they did any actual maintenance on my car that day. I’ll never believe another auto shop again when they tell me they noticed issues. Always get a second opinion. They also tried convincing me I needed to exchange all four tires but likely I didn’t fall for that, it’s been over a year and my tires are still running exceptionally well… definitely didn’t need those tires..

Robert Thomas

★★★★★

3 months ago

Had issues with my brakes making noise. Pat did everything right to fix this issue. Loud squeaking that was apparent after a wash or rain or when cold. He re installed new pads and rotors in the rear and noise is completely gone. I paid a lot of money and he fixed the issue same day. I appreciate him fitting me in and being a professional. I am not an easy customer as well. Thank you Pat and performance auto.