Hendrick Collision Center Cary

Kimberly Tran

★★★★★

a month ago

Hendrick Collision Center Cary is the BEST in quality, customer service and price! My first phone call with Toni Hayes was pleasant, efficient and professional and she was even more so in person despite clearly having many customers on a busy Monday. Robert Breckenridge who provided me an estimate for the body damage was personable, quick and provided excellent customer communication all the way to the completion of the repair. Although I did not get a chance to meet him, Ricardo who performed the repair made the bumper look flawless again. Together, this team not only made my car look absolutely fantastic, but they are fantastic people!!! A bonus is that they made me feel better about being the cause of my own needed repair (Car Therapy!). Highly recommend and they continue to be the reason why I only purchase, service and now repair any body damages to Hendrick Cary Auto Group.

Kelly Palmer

★★★★★

2 months ago

My vehicle was done super fast (days early!) and looks like it was never damaged. Hopefully not a return customer but if I ever need any damage fixed on my vehicle I will not hesitate to return to Hendrick Collision Center. 100% satisfied! Trey was great to work with and the admin staff at the front desk is friendly and efficient!

Rhyzauni Baxter

★★★★★

3 months ago

I recently had my vehicle towed in for body work on November 14th, and I couldn't be more pleased with the experience. My service advisor, Preston Foster, was exceptional—helpful, friendly, and kept me updated throughout the process. Joshua Denis, the manager, also played a key role in ensuring everything went smoothly and making the overall experience enjoyable. Although it took a bit longer to get my car back due to the necessary repairs, the wait was absolutely worth it. I'm really happy with the results!

annabelle phillips

★★★★★

a month ago

We had a wonderful experience at Hendrick Collision Center in Cary! Our Silverado was back on the road within their estimated timeframe and the quality of the work was impeccable! Tony was the sweetest most accommodating person and she even helped coordinate rides for me to get to and from work. Trey was also very helpful and kept us in the loop every step of the way! In an unfortunate circumstance like automobile damage, Tony and Trey took all the stress off our shoulders and took care of us very well! Such a godsend!

Brad Teis

★★★★★

3 months ago

⭐️⭐️⭐️⭐️⭐️ I cannot say enough positive things about Preston and the entire team at Hendrick Collision Auto Repair. From start to finish, the experience was nothing short of exceptional. Preston leads with professionalism, transparency, and genuine care, setting the tone for a team that clearly takes pride in their work. Communication was prompt, clear, and proactive throughout the entire process—every question was answered, expectations were clearly set, and timelines were honored. The quality of the repair work was outstanding; the vehicle was returned in flawless condition and looked as good as (if not better than) new. What truly sets Preston and his team apart is their commitment to customer service. They went above and beyond to make a stressful situation feel effortless, handling every detail with precision and respect. It’s rare to find a repair shop that combines technical excellence with such a high level of integrity and care. If you’re looking for a collision repair team you can trust without hesitation, Hendrick Collision—and Preston in particular—sets the gold standard. I would recommend them confidently to anyone and will absolutely return should I ever need their services again.

Bachittarjeet

★★★★★

5 months ago

The car looks like new. Great job done by the folks at the collision center. Thank you preston for seamless communication. The job was done very carefully and quick. Here are after and before pictures for people to see the awesome work they did!

Kylie Lambert

★★★★★

5 months ago

I unfortunately ended up at Hendrick Collision Center after being rear-ended in June 2025, but I’m so glad I chose them to repair my vehicle. From start to finish, the process was seamless. The team provided clear communication, met the repair timeline they promised, and made everything easy, especially with an Enterprise rental car location right on site. When I needed to bring my car back for a follow-up, Josh and his team went above and beyond to ensure I was 100% happy and confident in my Toyota RAV4. They truly cared about my safety and peace of mind. I’d recommend Hendrick Collision Center to anyone needing quality, trustworthy repair work!

Alba

★★★★★

a month ago

Outstanding, professional, great work they have delivered time and time again. Truly a pleasure to deal with these dedicated folks and to trust getting a job well done. We go no where else for all vehicle needs, purchases and all type services.

msn Mark Wilson

★★★★★

a month ago

Excellent service. Very thorough and accurate repair estimation. They even washed my vehicle. A great turnkey experience. I worked with Jeff who was extremely polite and helpful. I would ask for him if I need to return.

Douglas Babcock

★★★★★

a month ago

We had Hendrick Collision repair the front end of our daughter's Accord. Not only did the do a fantastic job (Thank you Trey!), but they came in way under budget. I highly recommend Hendrick for all your automotive needs.

Brilynn Cologgi

★★★★★

a month ago

My vehicle had electrical damage to the headlight wires that Leith Acura said they could not repair and suggested a complete replacement of the light harness. Hendrick Collision was not only able to repair the damaged wires but is also warranting the work. Joel, had great communication along the process and the service provided was excellent.

Jeff

★★★★★

3 months ago

Shop Manager Josh was very easy to work with. He stayed in constant communication on the status of the repairs throughout the process, and was able to provide a quick turn-around with a high quality of workmanship. It’s nice to have a solid and reliable “go-to” when unfortunate situations come along!

Maureen Swanson

★★★★★

3 months ago

Josh and his team took wonderful care of my RAV4 and kept me updated along the way. Backstory, I purchased a new vehicle that had a slightly misaligned bumper and it was driving me crazy. The dealership was less than helpful so by the time that Josh got involved, I was already in a pretty bad mood. He was able to look at some photos of my issue and was confident that the bumper could be adjusted. I dropped it off this morning and picked it back up this afternoon - my vehicle looks so much better. I couldn’t be more appreciative of this shop. Thank you!

Alyssa Rieves

★★★★★

3 months ago

Very pleased with my experience at Hendrick Collision Center in Cary! My car was a victim of Deer Season and had some pretty bad damage on my front bumper/fender so my insurance sent me here. HCC was friendly, communicative, timely and got my Mazda looking brand new again. Shoutout to Preston who handled my claim and kept me in the loop the whole time. Thanks yall!!!!

Roderick Harrison

★★★★★

Edited 2 months ago

Robert and team did a fantastic job at installing weather steipping on my 2015 Z06. They were quick and their customer service is impeccable. From the greeting I received at the front desk to the technicians. If you want your car fixed correctly this is team you want to repair your damaged vehicle. I have never had such great customer service in my life. They make you feel special as a customer; and they are there to serve you with excellence!!!! Thank you Robert and team for taking care of my car! I will go no where else for my body work! Roderick Harrison red Z06

Phil Geary

★★★★★

5 months ago

Joel and co. did a fantastic job with the paint recall and went above and beyond! Great craftsmenship. Much appreciated. We're customers for life.

Scott Rood _ Staff - MillsParkES

★★★★★

3 months ago

Hendrick Collision was wonderful to work with. During a stressful time, they made the repair process one less thing I had to worry about. Josh, the manager, was excellent at communicating regular updates! He went out of his way to help find solutions to various issues that popped up along the way. The work completed exceeded my expectations. I will definitely use them again in the future if needed and would recommend them to anyone needing a repair shop.