About Business
Hicks VW Services brings expert Car Repair solutions to the local community in Durham, NC, Durham. From Auto repair shop, Auto restoration service, Car repair and maintenance service to complex Car Repair projects, they maintain high standards of service quality. Local residents in Durham, NC appreciate their attention to detail, leading to a consistent 4.7/5 rating from 49 reviewers. By focusing on the specific requirements of the Durham, NC area, they have built a loyal following among local Car Repair customers. Explore their full range of Car Repair services and see why they are a preferred choice for customers across Durham, NC and beyond.
Google Reviews
Glenn Lofton
★★★★★
4 years ago
I really was amazed,they were very friendly and professional.they are really stocked up with parts.planning on going back soon for some more needed parts.
Kevin Williams
★★★★★
6 years ago
I have used the shop for over 20 years Mr. Hicks and his team are more than knowledgeable and here to keep the people's car in motion.
Cray Carter
★★★★★
2 years ago
If you have an air-cooled VW, keep Hicks VW in your Rolodex! They're good people.
Stephen Tyler Carnathan
★★★★★
3 years ago
Bob and his guys are exactly who you want in your corner when working on your VW. They’re great guys with tons of experience.
Glen Williams
★★★
☆☆
Edited 7 years ago
I also received an very over blown bill. And had a couple of issues leaving that I didn't have when I took the car. They also changed out every 1157 Bulb in my car plus stated that accelerator pedal needed adjustment which neither were services that were required nor were they asked for by me
Bob or rob
★★★★★
8 years ago
This is a place to go for all your vw needs....had a charging problem...they solved it ....highly recommended ...i seen other reviews where people was talking about high bills or the price but you get what you pay for...good service!!!....you want back woods and cheap prices go to wagen works in four oaks....guarantee you'll come out with more problems than what you had.
Santiago Rivera
★★★★★
Edited 3 months ago
This is the best for vw parts and repair. Bob. The owner Chad his son. Becky this place I the best never had any problems. Here
Douglas Romshe
★
☆☆☆☆
11 years ago
Crooks. Gave me a labor estimate almost 6 times higher than another shop. When I decided to go elsewhere, Mr. Hicks tried to hold my car ransom for a $160 "diagnostic" fee, having done no actual work on the vehicle. When I told him I was not going to pay $160 for an estimate (the part that needed replacing was only $110), he was verbally abusive and eventually told me to get the "f---ing car off his property," which he would not release until the following morning when he called me and told me again to remove it from his land, now!
susan currin
★★★★★
5 years ago
I wish they still worked on cars other than the bug. Guy interests and bugs are everybody's true love but they're still the best place to go to find out information about pwc's and now they recommend Lonnie just off of Hillsborough Road Waffle House. He is not a great man that loves Volkswagens
Justin Crane
★★★★★
11 years ago
Hicks doesn't work on later model buses (I have a 77) but they are a great source for some of the parts I need. They are very friendly and give me a good price on the parts.
Sharon Simpson
★★★★★
6 years ago
Broke down on our way from Apex to the Outer Banks. Hady 1970 bus towed there and this shop was excellent! Bob Hicks and his mechanic, Mark were very thorough in fixing the problem. I would highly recommend them.
Melissa Etchison
★★★★★
2 years ago
Expertly skilled Vdub mechanics! Very thorough and honest! Took my classic beetle in for an oil change and had some other issues fixed as well. Will only trust my classic to them now. Thanks guys!!
Brian Stonebraker
★★★★★
5 years ago
Bob and Chad Hicks are the best in the business. Always there to help with parts, service and advice. I have learned my lesson that you should always go there first so you get the right part at the right price the first time. If the repair is something I don’t want to tackle myself, I know it will be done right the first time.
Sarah Lindmark
★★★★★
4 years ago
These guys are the absolute best. They have made my '72 beetle SING.Their labor costs are reasonable, they have every part you could ever need in stock, and they explained every single bit of work to me in detail. I highly, highly recommend taking your air-cooled vw to these experts.
Murphy Buford
★★★★★
10 months ago
Love those guys, very helpful! Any bug parts you need they have or can get!! Very nice people there!!
Bill Oestereich
★★★★★
4 years ago
Bob, Chad, and Mark have forgotten more about classic VW's than I will ever know. They always have the parts you need or can get them, but with the experience to know what is good and what is not good for your car. Their labor rates are frankly too low for their experience, but Bob insists on being affordable, and I know that is appreciated by the VW community. Herbie himself even comes here. 😊
Mike kemp
★★★★★
Edited 2 years ago
Great place for all your vw needs, parts and service great folks if you need any parts they have them.if you have any questions ask them always helpful
Peter B. Ross
★★★★★
Edited a month ago
Everyone there is friendly and knowledgeable. I call them my Google. I always find two answers online but at Hicks I always get the correct answer. Their prices are reasonable and it's always a pleasure to visit.
Robert Dillard
★★★★★
2 months ago
bugs & buggies kustom auto did a awesome job on my 1972 vw super beetle.... i will recommend them to anyone need work done on there vw beetle
Rocky G
★★★★★
5 months ago
Very knowledgeable and friendly service. They go out of their way to insure that you're VW is repaired correctly and safe for you to be out on the road. I highly recommend them for all your repairs.
