About Business
Conveniently located in Durham, NC, Parrott's Automotive has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, making them a top-choice Car Repair specialist in Durham. Backed by 68 satisfied customers, they currently hold a prestigious 4.6/5 star status on our platform. They take pride in serving the diverse needs of Durham, NC residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Parrott's Automotive is the go-to destination for quality and service in Durham, NC.
Google Reviews
Emma Schoeppner
★★★★★
a year ago
Nice people. Good prices. Will definitely come back!
Alvin Brooker
★★★★★
5 years ago
Greg and his staff knows what they're doing.. those guys are spot on. Dependable and knowledgeable I like to think of them as my personal mechanics. That's hard to come by.
Eric Peacock
★★★★★
6 years ago
I had a great experience here. I went to get a speedometer accuracy check done. The service was professional and fast. Highly recommend.
John Larson
★★
☆☆☆
11 years ago
$59.95 for a 2 wheel alignment and now my tires are so out of tow the steering wheel has to be held at two o' clock just to go straight. This place is run by arrogant old jerks that will nickel and dime you and talk to you like you're an invalid. Also racist (they don't like people of the latino variety). Avoid.
Saketa Bell
★★★★★
12 years ago
I love this place, I get my car fixed here and the prices aren't too bad. and the people are so friendly there. Good job!
Stephanie Brinn
★★★★★
Edited 3 years ago
Professional and honest technicians. I truly love this place and all of the associates there. I know they will treat me well when I have an issue that needs a car doctor.
Jenn Casabona
★
☆☆☆☆
Edited 10 years ago
I don't know where to start. *HORRIBLE* They quoted me one thing, then it was a different amount when I got there. Car over heated 3 times gave it back and said we don't do exhausts bring it somewhere else. ok refund my money that's fine. Nope didn't happen!!! Court will be in session ASAP. In my opinion they are thieves and should have never test drove my car a 3 time after I told them it over heated the 2nd time. They totally ruined my car and should have never charged me. DONT EVER GO THERE!!!!!!!!!!!!!!!! WARNING: THEY ARE NOT WHAT THEY MAKE THEMSELVES OUT TO BE!!! Ms. Casabona
Kevin Covington
★★★★★
a year ago
Greg and staff are so welcome, full of jokes and knowledge about mechanics. It is always a pleasure to go into the shop.
Denver Dan
★
☆☆☆☆
3 years ago
I love this shop, I am only leaving this 1 star review to hopefully get someone's attention to let them know their phone line is not connected and hopefully someone will call me. I have tried calling over 20 times in the last 24 hours (1/12/23-1/13/23) and have not been able to get an answer. I think the phone line is disconnected. There is no email address or valid website contact for this place and I really need to speak with someone about the work I had done on my car. I am getting pretty frustrated at this point
Irene Harris
★★★★★
a year ago
Staff were very friendly. Mechanic was knowledgeable and helped to clarify our options.
Sara Leone
★★★★★
6 years ago
I've been going to Parrott's for years. They are the best. Great work, great communication, just perfect. I know when I leave my car, or my mother's car, they're in the best hands.
Angie Barnes
★★★★★
Edited 6 years ago
Honest and dependable and never try to fixed something they know nothing about. If they can’t fix it they can recommend somewhere good that does. I take all my vehicles to them and have been doing so for years. And it’s always great services and reliable.
Nikolas Smith
★
☆☆☆☆
7 years ago
Don't take my money on an instant you know I'm not going to pass...Or at don't charge me full price for something you can figure out in 5 seconds (tint). It's like me itemizing all of the things I don't physically like about a person and demanding they pay for $35 to tell instead of, nope you're ugly, bye. Good to know my headlights work though 👌🏾 and thanks for leaving my hood open
Jordan Phoenix
★★★★★
11 years ago
Honest, dependable, and high quality service! I would recommend this place to anyone! Not only do they treat you well, but they won't try and sell you on something you don't need. As a woman, I am used to being treated like an idiot and being lied to by mechanics. that is SO not the case here! I will be continuing to go to them for as long as I live in Durham! Thanks Parrot's!!!!
Keith Phillips
★★★★★
3 years ago
Parrot's consistently provides affordable and reliable repairs. They also do inspections and general maintenance such as oil changes. Renee in the front office is always pleasant to do business with. Highly recommended!
John Godkin
★★★★★
2 years ago
Renee, Greg, and crew are great. Doing an awesome job looking after my 96 Chevrolet!
Simon Kirk
★★★★★
Edited a year ago
Replaced a broken bulb quickly and at a reasonable price. I'd go back. Update: went back for my annual inspection in September 2024. They were really fast, friendly, and it was affordable. Love this place.
Monica Garcia
★★★★★
2 years ago
This place is such a randome place in the middle of downtown Durham, but also a great place. They are the nicest car repair shop I have been in my life. I have lived in several other states.They are clear about the costs, they evaluate your car without extra costs, they treat you nicely and it almost feel like you have met them for many years. Definitely coming back for regular work.
Justin Litterst
★★★★★
10 months ago
This shop is great! Very honest and trustworthy shop. Got my car taken care of for a reasonable price in quick fashion. I will definitely come here again!
Tommy Standley
★★★★★
5 months ago
I haven’t had a lot of experience with Parrots yet - just a couple of visits, like brake fluid changes and resealing a transmission gasket - but both visits have left me smiling. This is a proper old-school garage with fantastic people who give you straight, honest answers. I’ll be coming here for regular maintenance and jobs going forward. Renee on reception is friendly and on top of my job - the team clearly takes pride in their work. Even though my car (and me) can be high maintenance at times (mostly down to what it is and what I do with it), I actually look forward to coming back. It’s 20 miles from me, and it’s absolutely worth it. Highly recommend Parrots Automotive - thanks for everything you do.
