Reviews
Brittany Mclean
Great experience! I was informed throughout the whole process. My car looks great even better than before and I’m super impressed with the paint blend .
★★★★★ a year ago
Joanna Vega
I took my car here for some damage inside the car as well as a busted out window due to attempted theft. When I received my car back there was damage to the paint on my back bumper. Kinda strange because they didn’t even work on that part of the car. I contacted Nick (the service manager) and he proceeded to tell me that there is no way that happened there. My car had no damage to that area prior to going there. Nick stated that they are not responsible for someone’s else’s poor paint job. He said my car must have been in an accident prior to me buying it. He also stated that my bumper was going to start peeling in about a year anyways. He said he reviewed the photos they took when my car arrived and the damage was already there. Basically calling me liar when he in fact one was the who was lacking integrity for a mistake his shop made. I called my claims department and I had them email me all the photos this shop took the day my car arrived and you can clearly see the damage is not there. I already knew that though because I keep my car in great condition. After arguing with me for almost 10 minutes on the phone and telling me a little soap and water couldn’t of done that he agreed to fix the damage, however he made it clear that it wouldn’t be under any warranty and that the rest of my bumper will peel in a year anyway. I was blown away by his rudeness and him insinuating I was lying and attempting to lie himself to get out of fixing it.After considerable thought I have decided not to take my car back because I do not trust him or this shop. Unfortunately my car will be left with this damage and this was part of my daughters 18th birthday present. I do not recommend going her and upon reading more reviews I am not the first person this has happen to. Unfortunately not everyone has integrity in the world so be careful of who you allow to work on your vehicles. In response as you can see he is still assuming my car had some previous damage to blame on what was caused by his shop. He has no idea if my car was ever damaged and when I purchased it from a dealership it had never been in an accident. You have a nice day too sir.
★☆☆☆☆ a year ago
Artie DeVries
Everyone there was helpful and kind. I was always kept informed. The process was smooth. I would highly recommend.
★★★★★ 3 months ago
Zoila Ridley
Great job! They matched my paint so we'll. I'll bring my car here in the future and I'm recommending High Desert Auto Body to my friends and family. Thank you.
★★★★★ 8 months ago
Art Alva
Talk to nick very nice and knowable. looks like a very nice shop will get some work done in the future. Reasonable prices turn around time is great.
★★★★★ 5 months ago
Luis Ramirez
Excellent customer service every time. They truly go above and beyond to ensure your vehicle is taken care of, quality repairs, and constant communication so you are aware of anything and everything going on with your vehicle during the process. Get your vehicle back looking brand new.
★★★★★ 5 years ago
A C
High Desert Auto Body is the BEST and ALWAYS takes excellent care of their customers. I have been dealing with High Desert for years and only use them for my vehicles! Honestly THE ONLY repair shop I recommend to family, friends and clients! They will take care of you and keep you in the loop throughout the process! You feel like family here! Again thank you guys for always taking good care of me/my family and my clients!
★★★★★ a year ago
Nike Nick
I am very happy with the service I received from High Desert Auto Body. When I arrived, I was attended to promptly and in a friendly manner. The staff was very knowledgeable at their job and professional. I had to call to ask questions about the insurance process and they were able to provide me with all the info I needed. I was also sent regular updates about the status of my car repair without having to reach out to them. Overall I would definitely recommend them to anyone who needs car repairs done.
★★★★★ a year ago
Crystal Griffin
Service was great. They kept us informed, work was done on time and matched original price quote. We will definitely use them again if needed.
★★★★★ 6 months ago
K. W.
High Desert Auto Body provides exceptional service! The staff is friendly and knowledgeable, making the entire repair process smooth and hassle-free. My vehicle was returned in excellent condition, I highly recommend them for their professionalism and quality workmanship!
★★★★★ 11 months ago
Tania Elyasi
They did an amazing job they got done everything really well and early and I have had no issues since the repairs and the staff is very nice and communicative and very understanding
★★★★★ 4 months ago
Cunisin Robinson
Everything went great from start to finish and they kept me updated through the entire process. My car looked amazing and ran smoothly. Amazing quality work and very trustworthy.
★★★★★ 2 years ago
Alexis Senart
Amazing work!!! They kept me updated throughout the process of the repairs, my car looks sooo good I am so beyond happy with their work. They even detailed the inside and outside 😁 DEFINITELY recommend!
★★★★★ Edited a year ago
Breanna Segura
Service was amazing, they go above and beyond with their work definitely would recommend. Detail was amazing inside my car (clean) and out. Love the update communication, as well as their customer service.
★★★★★ a year ago
Leah Christensen
It’s been a couple of months since the shop did my car. I have to say they were great. We were always greeted warmly and we received frequent updates. Our car came in with minor damage and we decided to have the whole car repainted. They delivered in a timely manner and did an excellent job.
★★★★★ 5 months ago
Alex
I was pleased with High desert Auto’s performance!! I would definitely recommend coming here!!I appreciate their time and dedication to the services they provide. I loved how they made sure to keep me updated during the repair process; i was also happy on how they made sure they got Genuine parts! Besides all their services they provided the owners are great people and you can tell they go above and beyond!!
★★★★★ a year ago
Liz Douglas
High Desert Auto Body is a awesome place of business! They did an amazing job on my vehicle on two different occasions. Customer service is awesome. They keep you posted of the progress of your vehicle and everyone was absolutely helpful and very very kind.
★★★★★ 2 months ago
Jasmin Sanchez
Before and after in love with the process thank you so much to Nick and the whole other staff that worked on my car I know Nick wanted it to look absolutely perfect and that’s the only reason why I got my car a day later then the regular time they had given me thank you also for washing my car and even cleaning the inside also they made sure my car got all OEM parts!! will definitely recommend!
★★★★★ a year ago
Miguel Ramos
So Im Typically Not into Submitting Reviews Just Because it takes so much time and effort When you are Constantly busy with Family and Work …. This situation puts me in a bind because I decided to Take my business to HD auto only to end up here on this review platform. So The Wife picked up The Car like 2 weeks ago not being present as the husband because of work turns out That I noticed on the weekend after when I was rotating the tires that I found a stain of some type of oil wax not sure but in the sunlight it was evident that the side passenger had major stains from this liquid … took me another week to make the call being busy and all so 2 weeks later here I am on the Phone With The Manager Nick Ryan Has the Nerve To Insult Me and Say that I’m Lying about the whole situation that something like that don’t happen at his shop So In Other Words I’m lying and trying to get a free service from them after They Charged The Insurance 9k Plus … Overall I will not take my business or recommend this Shop / business Until They Learn To treat a Customer Like Before Business was Even agreed on … I will add More pictures when the wife gets Home
★☆☆☆☆ 6 months ago
Emmanuel Felix
They did an awesome job on my vehicle. I love the fact that they restored the car to the pre-collision state, an assurance which is stated on their website. Nick was totally transparent throughout the entire process and Vanessa kept me in the loop on the status of the car every few weeks. It took about 7 weeks to finish although it could have been finished earlier if not for one of the technicians who took some time off work. Overall, I love my post-collision car haha and I definitely would refer anyone to High desert autobody because of their sheer professionalism and finesse.
★★★★★ 5 months ago
