Hilton Auto Collision Center

David Mas

★★★★★

4 years ago

Couldn't be more happy with the results. Igor was friendly, customer service was excellent and once again, my car looks great

Bernadette Rasmus

★★★★★

Edited 3 years ago

Super service, very efficient. Insurance wanted to total, but they said no!! At the end, the car was in showroom condition, all thanks to Igor and his team!!! I’m forever grateful!!!

K5 HOSS

★★★☆☆

3 years ago

Good service, great guys in office the little I dealt with them. Just that my company truck have a Passenger rear door interior panel removed when it went in for a Rear ended driver side collision. Just thought it was strange.

Artur Hopar

★★★★★

16 years ago

The service and the management at Hilton Auto Collision was just excellent. We've dealt with a lot of body shops and this was our first time we deal with Hilton Auto. This was truly the BEST experience we have had with an Auto Body shop. Onik D. was very helpful, explained the process and we got the car on the day it was promised to us (unlike other body shops that make promises and always fall short) and the car was in better shape then when we purchased the car two years ago. Overall I would recommend Hilton to all our friends and family members. If you ever get in an accident, make sure to call Hilton and ask to speak with Onik D. as he was extremely helpful, understanding and most importantly, Knowledgeable!!!

Arthur Greenup II

★★★★★

5 years ago

Go see Igor. He'll tell you the truth and get the best product for your car. You will not be disappointed

Daniel Noell

★★★★★

3 years ago

I was in an accident, needed an assessment and this was the only place open near me. The owner, Onik, was there alone on his weekend. Volunteering his free time to help people like me. He had been doing this 18 years he said. He is very kind and light-hearted elderly gentleman. And his passion for his business is something to admire.

donald essertier

★★★★★

4 years ago

My experience was very positive. Owner was very helpful and detailed with all explainations and work with insurance. The car looked brand new when completed. Owner was highly interested in achieving customer satisfaction with communication, costs and final repair. Highly reccomended.

Michael Whitfield

★★★★★

6 years ago

Completely satisfied and more. He fixed my fiancee's car after suffering severe damage on the right side both doors needed to be replaced!. He was done within a week and some change and also offered a rental for our convenience. Igor was Very professional kind and caring. Thank you Hilton auto body. You saved this family so much stress right before the holidays.

Emily Morales

★★★★★

5 years ago

The staff at Hilton Auto Collision Center are professional, caring, and transparent with the whole process. I love the work they do. Car's look fresh out of the dealership and you can see the love and attention to detail they put in to get you back on the road. Onik! Igor! Thank you from the bottom of my heart for everything you have done to get me back on the road. I trust all they do, I appreciate everything they have done, and thanks to them I can continue to do my work. They are great community members, a Pasadena hidden gem because they look out for their customers, and the work they do is flawless. From the kindness at the very start, their welcoming support, and the open-door policy you can't go wrong! These are the specialists you want to leave your vehicle with. Thank you again Onik & Igor.

Mengtong Duan

★★★★★

a year ago

Onik is truly a man of character. Rest assured that once you shake hands, you will be taken care of. When dealing with insurance I felt safe that Onik was on my side.

Gilbert V

★★★★★

2 years ago

Hilton Auto Collision Center did a wonderful job on my passenger side front door!

ang rich

★★★★★

2 years ago

Hilton Auto Collision is Amazing! The staff is extremely knowledgeable and professional. Hilton Auto Collision went above and beyond any body shop I have ever done business with. I was walked thru the process and everything was explained to me. The honesty and integrity of Hilton Auto Collision is unmatched. I will do all my future business with them. The entire experience was stress free!

daved B

★★★★★

Edited a year ago

Superior service lives here So I met Onik and I gotta say he looked at my damaged door and invited me in to go over the estimate. He’s a throwback to a time where people gave a damn and cared about the person, the problem and finding a solution. I dropped off my car a day late and would you believe, the parts had already been delivered. The car was finished promptly it looks showroom perfect, everything inside and out. It’s almost like a throwback of service and doing the job right. The communication was great cant ask for anything more. Its been a pleasure doing business here.

Pouria Savadkouei

★☆☆☆☆

a year ago

These people are con artists and insurance scammers. I had my car worked on by them and they quoted me for a replacement aftermarket front bumper, with the total cost supposedly over $4690. They had my car sitting in their lot for over a month, to the point where the battery died. I called every week and every time the answer they gave me was "give me some more time." Finally, when I went to pick the car up, I saw that had done a hack job of "repairing" the front bumper, with cracks in the fiberglass. I told them I wasn't happy with the work at all and they waived my $1000 deductible for me as a consolation. A few weeks later, I realized they never replaced the front bumper with an aftermarket one as they claimed and indicated in their approved estimate, instead, they just repainted my old bumper and replaced the missing bolts with crappy random bolts from home depot. The way I know it's the same bumper is that it used to have 3 little spots where the clear coat had bubbled. Now, when you pay close attention, you can see three small bumps where the bubbles used to be. They did a horrible job of reassembling the front bumper and it's still totally misaligned to this day. They essentially treated me like I'm dumb and stole from me while making me wait over a month for a 1 day job, which they did absolutely abismally. In an industry overfilled with unethical thieves, I've never encountered a business that is more blatantly unethical than this place.

Simona Tsinman

★★★★★

4 months ago

Had an awesome experience, great work, my car looks amazing and brand new, the customer service is top notch, I highly recommend!

Ted Fukumoto

★★★★★

3 years ago

Excellent work. They finished paint match for entire truck bed, tonneau top and tailgate to existing factor paint on cab. Quick turnaround, finished and returned in less than 6 days. High quality products used. Professional service from top to bottom. Owners of business onsite. Technicians answered all questions. Would recommend Hilton to my friends and family.

M.R.

★★★★★

4 months ago

We have been taking all our vehicles to Hilton for many years. Learning that they just moved from Pasadena to West L. A. and are now a 45 minute drive from our home, didn't make me think twice. Once you find the best collision shop you stick with it, regardless the distance. Igor always gets it right and gets it done in a timely manner. Thank you Igor for your professional attitude and thank you Onik for being honest about the repairs that needed to be done. Happy Thanksgiving to you both.