HMS Auto and Fleet

Matthew McKinley

★★★★★

a year ago

The long and short is that they were fantastic. They not only fixed my car quickly and at a far more than fair price, but also addressed my misguided theories on the problem without making me feel like and idiot for them. I walked in and told them I was on my may home to Colorado with my family and that my 2008 Outback was shaking violently above 60 MPH. The guy at the front desk (I'm really bad with names but thank you sir) said that the tires might just need balanced. I told him that we had a shop try that last night and the problem was still there. He explained that they use a different method then most shops and simulate the weight of the vehicle while the check the balance. That struck me as unlikely to solve the issue and sounded like a way to charge me again for the same thing that didn't work the last time. After expressing my skepticism on the simple fix, they put the car up on the lift and their Subaru expert took a look. He was friendly and explained that there wasn't any sign of a larger steering or suspension issue and that to him the uneven wear on the tires pointed to them being unbalanced. They did their version of balancing the tires and said they made large adjustments to what they found. The mechanic took it on a test drive at highway speeds and didn't feel any shaking. I was really grateful that they took me in as quickly as they did but still concerned that it couldn't have been so simple. Well, after driving the rest of the way home, sorry for ever doubting you Front Desk Guy. You nailed it straight away. Also thanks to the mechanic, you rock.

Big Red Concrete

★☆☆☆☆

a year ago

Do not trust this company. Stay away, you have been warned. Took my truck in to fix two leaks, when I went to pick up the truck, it was knocking, like it was test drove like a race car. Truck is deleted and tuned, turned up very high for aggressive towing. It was sent to another shop they had told me that they work with. After heated conversation and bad choice words, I still chose to pay them for work completed. I choose not to retaliate, as I love my freedom, but posting this to warn others. It was also inspected for problems, and future issues. Nothing said anything about a knock sound. Shop proceeds to tell me that because it’s deleted, a knock won’t show on their diagnostic, which is pure lies. I understand it now. This not about money buddy.

mark Unverzagt

★★★★★

3 months ago

Transparent in process which builds trust. That keeps me coming back. Great value in feedback I receive every visit.

Kyle Lorenz

★★★★★

2 years ago

These guys are the best around, no question. They can diagnose quickly and accurately, they get OEM parts, or suggest better aftermarket parts when OEM is the problem. They are thorough in their inspections, talk to you like an intelligent person, and explain things in a way you can understand. The repairs are done right the first time, and they are really fast! I have a high end Lexus that I used to take to the dealership for everything- but I've had better results and WAY better pricing since I started taking my car to HMS. I was quoted over $5000 to replace JUST the air suspension on my Lexus at the dealership. I took it to Tim for a second opinion. He found me better aftermarket air suspension, PLUS a new timing belt and water pump, installed all of it in a day, and it all came out to less than $4000. Amazing. I HIGHLY recommend HMS for any repairs you need!

Jeremy Friedman

★★★★★

6 months ago

Nelson did an excellent job installing my truck's air bag system. Top marks for work quality, explaining to me how to use it and ideal settings, and explaining things at exactly the right level.

Brent Roberts

★★★★★

4 years ago

These guys are great! They helped me out a ton and my specific work wasn't cheap but I feel confident that they did a good job. 500 miles after the job was done and everything has been running great since.

Tim Campagna

★★★★★

a year ago

Great service work that they did on my 2019 Chevy! Jalen was great to work with! Very knowledgeable on just about anything that I asked him. Great job too all!!

Jim

★☆☆☆☆

Edited 5 months ago

Would give 0 stars if it was an option. Spent thousands to fix oil leaks on one truck, and a few more thousand to fix another truck that they completely trashed, ended up trading that one in for a 2025 with a warranty after dealing with these guys. Then I went to my shop to pick my other truck up after sitting for two days, and guess what, I see oil drips, and transmission fluid that wasn’t leaking before. Stay clear away from this shop. Not worth the issues. I won’t even take it back for their screw ups, it may magically get worst. I wouldn’t trust getting an oil change here. Was sent here by Hatcher Mobile, which is worst as this place!

Randy Nothhorn

★★★★★

2 months ago

Noah and his team are great, easy to work with and meet their deadlines. We will continue to sublet all of our automotive and mechanical needs to him. Thanks

Thomas Hardy

★★★★★

2 months ago

HMS provides fast, friendly and reasonable fleet repairs for cars, vans, and smaller trucks in your fleet. Their multi-point inspections are very helpful for assuring that your vehicles are safe while on the road!

Tyler Ostronic

★★★★★

Edited 4 years ago

Done is a very timely manner concerning how busy they always are! My tires weren’t balanced 100 percent after I had them balanced but they took care of me and got them done correctly! If something isn’t right they always take care of it the best possible way they can and I always walk out happy!

Kiah Rasmussen

★★★★★

a month ago

Frankie and the team were super transparent about everything that had to be. Frankie is super knowledgeable and a great guy. 100% recommend HMS auto for any and all of your truck needs.

Kelly Buffington

★★★★★

4 months ago

Highly recommend these fellas! We bought a new car through Carvana and they were listed under the 100 day warranty for repairs needed. They went above and beyond in my opinion letting us know about another issue they noticed while working on our vehicle. They fixed everything in a timely manner and were very informative! Great shop!

Steven Miller

★★★★★

2 months ago

HMS saved the day. Our car broke down in Omaha on I-80 and they were able to get it in right away and replace our alternator within a couple of hours. They even sent someone to pick us up and let us use a loaner car to go get breakfast while they did the work. Excellent service! Thank you!!

Tyler Saiz

★★★★★

2 months ago

Awesome shop with Knowledgeable mechanics I Brought my 2016 ram 6.7 Cummins in for low fuel pressure code and they had the problem solved within a couple days. I’m glad to have found a shop that knows their way around a Cummins. Thank you guys!

Mo Rad

★★★★★

6 months ago

I recently had my wife’s lifted truck serviced at HMS Auto & Fleet and after driving it for four weeks, I’m thrilled with the results! The team’s expertise and attention to detail were evident from the start. They took the time to understand our needs, offering clear explanations and tailored recommendations for the truck’s lift and performance. The work was completed on time, and the quality exceeded my expectations—smooth handling, perfect alignment, and no issues whatsoever. The staff were friendly, approachable, and genuinely invested in ensuring we were happy with the service. THANK YOU FRANKIE.. The shop’s clean, organized setup and transparent pricing added to the positive experience, making it stress-free from start to finish.Driving the truck these past four weeks has been a joy. It performs flawlessly, whether on city streets or off-road trails, and my wife loves how it feels. The confidence I have in their workmanship means I’ll be returning for all future maintenance and upgrades. I highly recommend HMS to anyone seeking top-notch service for their vehicle, especially lifted trucks. Thank you for keeping my wife’s truck in top shape!

Patrick Moehle

★★★★★

2 months ago

Noah & Larry have my FULL trust in working on my Truck. They understood the importance & safety issues concerning getting my truck in for inspection. I dropped the truck with them and it wasn't but a couple hours later Noah called me and Larry had found the problems associated with the front suspension. The Dodge Dealers in Omaha didn't even care about our safety on the road, but HMS did. I can't say enough to even cover how grateful I am to have met Noah and Larry. We were on vacation & stopped in omaha needing my 2022 Doge 2500 Badlander 6.7 Diesel's front suspension inspected. I have the Dodge Flex Care Extende warranty so I stopped at 3 different Dodge dealers in Omaha to only be told they couldn't get to it. 1 dealer service told me they wouldn't even work on the lifted suspension. Noah and Larry, I again am Thanking You for going above and beyond, being there for us when the Dodge Dealers didn't give a crap about us. You guys there are very special to us. If I could tap on a 10 star rating I would. But since it's not an option I will give you a 10 star rating of my own here and now.