Hoffmann Auto Inc

Angelena Ross

★★★★★

a year ago

I really appreciated being able to take my car here. I felt like they were honest and accommodating and my car was fixed quickly. I will be taking my car here again if I ever need any work done. :)

Jasmine Walker

★★★★★

6 years ago

On Tuesday, October 22nd, my 2014 Buick Verano started giving me problems. I was recommended to visit Doug at Hoffman Automotive. He was very sincere about my car issues. He exam-ed the car and explained it was the camshaft sensor. He replaced the sensor and my car was good to go. Later on Tuesday evening, I noticed my car began driving funny. Doug discovered the sensor was a faulty part. Doug changed it out with no additional charge on Wednesday, October 23rd. Mr. Doug and his team treated me like an old friend, instead of a new customer. The overall car service was surprisingly affordable. For those two reasons, I am a customer for life.

Silver Girl

★★★★★

5 years ago

On a trip from Wildwood, Florida to Gainesville over nighting in my RV at Cracker Barrel, the next morning an unknown and new sound was heard from the engine. I called a Mobile RV Mechanic in hopes of a diagnoses. Preliminary result; there was an issue with the passenger side lifters and I was advised that my next trip should be to a mechanic who would be able to do the necessary repairs. One recommendation was made and they were too busy. Their recommendation resulted in me going to Doug's shop. I am ever grateful for my luck in finding a unbelievably accommodating and high standard of professional service. Various issues, other than the valve job were discovered. If you know anything about this kind of issue you know that it took some time getting parts and the difficulty accessing the various areas of the motor in the Ford E450 chassis. I was treated like family. I live in my RV and Doug and Cathy assisted me in finding a very reasonable hotel while the work was being done. I can't praise them enough for their kindness and professionalism. Doug was extremely fair with his prices and were what I had estimated in my mind that it would cost. I will be using Doug as my main mechanic from now on. Jane Silver

Lucas Brackett

★★★★★

2 years ago

I've been a customer for years. Most honest and reliable mechanic I've ever known. Anytime someone asks where they should take their car I always send them to see Doug. If you're reading this trying to decide on mechanic, take my advice and head to Hoffmann Auto.

Bryant Earl

★★★★★

2 years ago

This company is amazing, stranded on vacation out of state on the side of the interstate. He serviced my vehicle that day, had me back on the road in less than an hour. And since it was a minor repair that didn't require a new part he charged me nothing. Stranded out of state on vacation, he could have charged me basically whatever he wanted. If your in this area and in need of service, then these are the guys for you.

Patty Thompson

★★☆☆☆

3 years ago

They were super nice and let me get a payment plan which I fully plan on paying BUT when I called to talk to them about how they messed up the lugs on my tire when getting it changed, they started yelling at my mom and I, calling us names, and threatening a lawsuit until they spoke to the guys at the tire shop. I would have reccomended them if they weren't so rude after letting them know they messed up. But I definitely reccomend another place unless you've already had a good experience here. ETA: Best One is a very well known tire shop in the Midwest. Even after taking my car to the Chrysler dealer, they confirmed the damage. Luckily, they were able to fix it. If you would like to give a proper apology for the disrespect and name calling, you are more than welcome to. Otherwise, as promised, I will call to make my payment following our agreement and make sure I never stop in again. :)

Mareshah Rye

★☆☆☆☆

a year ago

Do not go here!!! Kept our van 3 weeks to do a 3 day job. Didn't rehook up my power steering pump correctly. Found leaks oil leaks in the engine they installed. Terrible service in every way.

J dub tech

★★★★★

Edited a year ago

If your looking for an honest mechanic who won't try to sell you a bunch of parts you do not need then Hoffmann Auto is the only shop in the Gainesville area worth stopping at. Always fair Always honest and this family business knows cars inside and out. Thanks for the help with my truck still running great at half the cost of the dealer...Update its been years since my first visit and I would still choose hoffmann auto over any shop around hands down no question or doubt in my mind. When you are having car problems call them they will get you going quickly and more importantly not sell you anything unnecessary! They wouldnt even take a tip just told me to come back when I needed something taken care of! Great people and very knowledgeable shop!

April Hardison

★★★★★

3 years ago

I had to take my car in for repair the very day I moved to Gainsville…. Talk about stressful! John kindly and transparently helped me with my car and got it back to me in 2 days. He was very communicative, concise and professional. It was nice finding a trustworthy mechanic that I trusted right away. Def recommend them, and I obviously will be a returning customer. Thank you Hoffmann Auto Inc! It means a lot!!!! :)

Garret Pogue

★★★★★

2 years ago

I cannot recommend Hoffman Auto enough. After being brushed off by 3 different mechanics, causing my car trouble to get more and more severe, Hoffman actually listened to my concerns and was able to find the cause of my car's problem. They went above and beyond, at a very reasonable price, and they were so kind and easy to talk to throughout the whole process. After years of searching, I am so happy to say I've found *my* mechanic that I know I can rely on.

Steven Nevets

★★★★★

a year ago

I wanted to take a moment and share my experience and also say thank you. Today, my tire flew off of my car and my car broke down right in front of their business. Within a few moments, someone came out and offered to help me to get a jack and help me out, someone is already coming with a tow truck so I was Ok, But I was very thankful that he came out and offered to help me. A few minutes later, while still waiting for the Tow truck, someone else came out and offered to help me! I was very appreciative of their positivity and support, that’s an excellent sign of wonderful customer service and excellent human beings!!! I really appreciate it, thank you so much!!!

Larry Greenwell

★★★★★

a year ago

I have been taking my family's vehicles to Hoffman's for nearly a decade. Don't know why it's taken me so long to leave them a good review. But after this last week I knew I had to write one. Basically my son broke down in Jacksonville when his AC compressor died. The guys at RPM there said it would be $2,700. Insane. I called Doug, the owner of Hoffman's (along with his awesome wife, Kathy), to ask if that sounded reasonable, and he said it was way too high. Then he offers to come pick it up from Jax himself so he can tow it back to his shop, and fix it himself. Ended up being nearly half the price. Incredible! These guys are the best! If you're looking for a mechanic, you can't beat Hoffman's!

James Tucker

★★★★★

a year ago

I started taking my vehicles to Hoffmann Auto after they were recommended to me, and I'm very thankful for it. The work is always done well and fair priced, they take the time to answer my many questions very friendly and honestly, and they've never tried to up-sell me on work and parts I don't really need. All that is everything I could hope to get from an auto repair shop, and in my experience, it's been extremely difficult to find. But they also have a unique difference that sets them apart from the big shops and franchise chains...they don't have the heavy turnover of mechanics and managers that creates inconsistent quality of work and customer service. They're a family owned and operated business of experienced, talented people who know the value of doing the work correctly and honestly, because every job really has their name and reputation on it. I highly recommend them.

Rock

★★★★★

3 months ago

Hello Doug & Kathy wanted to give you 5-STARS for always being great with everything. It's been great knowing you guys for so long. GOD BLESS YOU

Elizabeth Byrd

★★★★★

5 months ago

My battery died on the car and is in a position which is hard to replace. They squeezed me in that day and I was on my way. I would have paid double at the dealership. No up sell attempts when they changed my oil a couple of weeks ago. They do what you ask and give up front estimates.

Apollo Vuitton

★★★★★

3 months ago

Very friendly, knowledgeable , quick and cost efficient. Did not hesitate at all to take a look at my car that started giving me issues while driving by and got it back to me same day! Highly recommended .👍

farhad vasheghani farahani

★★★★★

6 months ago

Love this place! It’s a family business and they’re always super friendly and helpful. Prices are the cheapest around and you honestly couldn’t ask for better people. They really deserve all the good words—highly recommend!