Holton Automotive

RMH

★★☆☆☆

2 years ago

Heard good things about them so I brought my Tahoe in for intermediate hard starts. They suggested fixing some unrelated problem that cost me $700. Still have the same problem but now with $700 less to fix it with. Owner is nice to you until you have to bring your car back because of subpar service they performed. After his condescending attitude when I called back I just decided to go somewhere else. I should have listened to my wife when she was concerned about the amount of old dead cars piled up around their shop

Rowan Wilder

★★★★★

2 years ago

My go to shop for all automotive issues! The staff is always friendly, honest, and the pricing is fair. They have never tried to upsell unnecessary services like the car dealerships and the mechanics actually know what they are doing. It is a busy shop, but they will take care of you. Highly recommend

Paul DeAfonseca

★★★★★

6 years ago

I like to think of myself as a fairly handy guy, but some jobs are a bit too big for me to tackle in my driveway. Holton Automotive is my go to place for repairs that need a more professional touch. In the years that I've been a customer, I've recommended them to anyone asking for an honest shop to get work done. Isn't it sad that our #1 concern is honesty? Not quality of work, or fair pricing, but honesty... Either way, Holton has never steered me wrong. This shop is run by good people that have never left me feeling like I got a bad deal. I even recommended them to my mother. She uses their services for jobs big and small. If you are looking for a mechanic that will do good work, charge a fair price, and treat you with respect, look no further than Holton Automotive.

Brandi Stanford

★★★★★

5 years ago

I've been taking my vehicles to Holton for years. They are the most honest and caring mechanic shop I've ever been to. I usually have to book an appointment a few weeks out - they're so busy because they're THAT GOOD! During my most recent trip, they forgot to mention something that needed repaired. When I inquired a few days later, they made it right immediately in a big way, as any quality business would. They're not out just for the dollars, they seem to truly care about their work and their customers. As long as I'm in the Gainesville area, I will never take a vehicle anywhere else. Thank you for being amazing, Holton. I'm so grateful for you!

Neil Lofgren

★★★★★

a month ago

Mechanics you can trust, business that's dependable.

Sharron Dupree

★★★★★

2 years ago

My husband and I have used Holton Automotive for many years, and they are the best in Gainesville for car upkeep and repairs. Over the last decade or so, they have worked on our cars, the oldest being my 2007 Mustang, and the most recent being my 2019 Lexus. They are fast, thorough, dependable, very nice, helpful, likable and their prices are reasonable. I highly recommend them. I assure you that you won’t be disappointed.

Brittany Grant

★☆☆☆☆

a year ago

Car wouldn’t shift into drive- had it towed in- called over the first week- receptionist is rude and snarky. Spoke with shop owner, voiced my concerns about putting money into this car, several reasons, age, and number one it was from up north and rust was an issue. Mechanic called back asked for a deposit and stated they would start on it as soon as parts came in that some bolt were rusty (expected that). A month into this job, my only transportation, still not ready- no return calls for weeks. Finally get ahold of someone and there was an issue with parts getting shipped and parts not included- quoted 3000 for this job- again voiced concerns about dumping money into it. 6 weeks later pick up my car, 6000 but they gave us a discount of 500 for a quoted job of 3000 and that was with a deposit. Car idles high, drives itself no gas needed, jumps ahead at stop lights, almost rear-ended multiple cars on my way home. Called the garage and was told it ran great when they took it for parts to the dodge garage. Took exhaust off- didn’t replace any gaskets just put it back up- exhaust has fallen apart- didn’t weld the break that we had originally asked for to be repaired. Two months later, have the car up on ramps to fix the rest of the exhaust and find the entire frame is rotted out. WHY would you not show your customer that! WHY would you not mention a safety hazard like that! To put a buck in your pocket? If a no star or negative star was a rating you would max out on the highly unprofessional work, lack of respect and communication for your consumer, and clear motive to only make a buck- absolutely would not recommend unless you just want to burn money.

No Name

★★★★★

a year ago

I was suggested to go here from a friend, and I am more than pleased! Chris did my exhaust work and did a beautiful job. Excellent qaulity of work & reasonable prices. Also Tiffany at the front is very friendly and helpful. Had a great experience with them the first time and 100% will be returning. Thank you!

Elizabeth Marie Wilson

★★☆☆☆

a year ago

The Owners trying to retire, therfore unfortunately the quality of the work is not there anymore. Seems like he should sell instead of running the business in the ground. They have lots of recalls on things they were supposed to take care of. Leaving things half way done. Charging you for parts and labor that " they did not get approval from the customer for " Takes them 2 to 4 weeks to get your vehicle back and you never get a receipt of everything they did and replaced. I don't understand why this is allowed to happen with this business it's not okay to do customers like this. They use to be a honest reliable shop but that's in the past. I would not recommend anyone to use thus place. They should get in trouble for ripping their customers off. Most don't have time and money to just throw away. They need to be investigated. WARNING ⚠️ I should have known better when I got a look at their many many many vehicles just sitting there for months. Looks like a junk yard.

caryn Schmitt

★★★★★

2 months ago

ABSOLUTELY FABULOUS PEOPLE TO WORK WITH. THEY TAKE CARE OF ALL OUR FAMILY VEHICLES

Steven Williams

★★★★★

10 months ago

Ran into these folks in a pinch when a carshare vehicle of mine ended up abandoned at their shop with two flat tires. Nice lady on the phone helped us confirm it was still there and the GPS was right. Once I got there, a kind gentleman helped me load the car on my transport trailer, gave me directions on how to get home, and all in all, they just seemed like real nice honest people.

chris blankenship

★☆☆☆☆

Edited 3 years ago

Dropped my truck off on 10/11 for what I thought was a fuel pump going out.. 10/25 I called to see if my truck was repaired and ready. They told me that they wanted to road test it one more time and if that road test went well, my truck would be ready for pick up. I picked my truck up later that day and was told that they replaced the distributor, spark plugs, an O2 sensor, and an ignition module. $916.61 later my truck was was reported to have more power and ready to go. The reality was when I cranked my truck up it wasn’t idling well, broke down on me twice on my way home. It barely made it back to my house. I called Holton’s as soon as I got home to make them aware of the condition of my truck. They had it towed back to the shop and I’m now waiting for updates…now 16 days in. This is my primary vehicle… Update: 21 days now with no truck! I’ve called for update, only to be told they would call back. They’ve never returned a call. I dropped my truck off with just under a half tank of fuel. They told me they need to get more fuel for it before they can road test it. Still after spending almost a thousand dollars at their shop, no idea of when I’ll have my truck back, and no communication from them to justify having my truck for almost a month now. The only information they’ve given is that the distributor that they ordered was bad…they reported replacing the faulty one they ordered almost a week ago..

David Angers

★★★★★

7 months ago

I am so glad Holton Automotive is here. Having a good repair shop is a important and a good doctor. I have complete faith in my vehicles because Holton is honest, fair, and does quality work. Thanks y'all

Noah Bowen

★★★★★

6 months ago

Car runs like a dream now. Quality work at a reasonable price. The only auto shop in Gainesville I trust to tell me exactly what's wrong and actually fix it. No games here!

Alex A

★★★★★

a year ago

You can rest easy and send your student’s vehicle here. A very trustworthy and honest place. My son’s Jeep was experiencing issues starting and we had it towed into there shop. Within hours they had it diagnosed and determined it was the battery. Fortunately they were able to honor the warranty on the battery and had it replaced with a minimal cost! We were so humbled by how we were treated that we want to spread the word. I researched so many local shops and their reviews were spotty at best, so I am glad we chose the right one. Having my son away from home and encountering this issue was a relief for the family that it was handled so well. Tiffany was exceptional on calling us and walking us through the process. She was truly helpful and knowledgeable on the expectations. A heartfelt thank you goes out to her and the ownership at Holton!!

Tamara Phillips

★★★★★

a month ago

Been taking my cars to this magnificent man for over 22 years now. Great customer service and his work is Phenomenal!

clinton dailey

★☆☆☆☆

6 months ago

Take your car to a establish company, you will at least get you car fixed the first time even if it's more. if you take your car here you will end up paying more in the end. I took my car to Holton 3 times for the same issues. The shop don't honor their warranties there busy trying to find fault with you. another thing is the prices always changes from the price that you were quoted over the phone usually by 75 dollars or more. I would not recommend this place unless your trying to spend all your money. It would be nice if people would just say I can't fix it! I ended up taking the vehicle to another shop after 1 and a half years of the same problems. I did give them 1 star because they do answer the phone.