Honest Auto Fix, llc

Bruce Alexander

★★★★★

a year ago

Andre and the team are top notch guys. Honest and affordable prices, excellent customer service. Would certainly recommend! Considering I was in a bind needing to get back to Jacksonville, I imagined any auto repair place would try to take advantage and crank up the repair cost on me. With my situation Andre actually made sure the repair was affordable and had me back on the road within a few hours. This shop is a diamond in the rough auto repair industry.

KayReySakurai

★★★★★

2 years ago

“With our team, you can always expect professionalism, courtesy, and honesty!” quoted on the Honest Auto Fix website. This company does as advertised. My family and I are new to this city. When we moved here, one of the first things we needed to do was to find a good and reliable car mechanic. Thank God we found one. Since we took my car there first, we never had to look for another mechanic! Andrew, the owner, is always nice and polite. His customer service is outstanding! We also believe that he is honest, just like the name of the company. Even if he finds any problems with our cars, we are confident that they are in good hands. The costs are very reasonable and make sense. His staff members are also very kind and pleasant. We definitely recommend this company to every car owner in Tallahassee.

Nathaniel Washington

★★★★★

a year ago

Life can be so hectic that you need time to breath. That happened to me a couple of weeks ago when my suv car dash panel lights lit up like a pin ball machine. Needing a tow…I remembered a friend recommending Honest Auto Fix, so I called the shop and a young man named Andre’ helped me immensely! He was reassuring and calm letting me know what services they provided and a confident “tow your car here, we’ll take care of you.” Needless, to say, his words proved to be true. They worked on my vehicle and constantly kept me in the loop. And the best part is they did not price gouge me. (Which I was expecting) Honest Auto Fix has a life time customer and I will tell others “take your car here. You won’t be sorry!” I gave them 5 stars b/c I couldn’t give them more. Thank you Andre’ and the rest of the team at the garage.

Nathaniel Johnson

★★★★★

2 years ago

Incredible experience. I recently moved and lost a mechanic that I had been doing business with for 10+ years. I was dreading finding a replacement. But then I heard about Honest Auto. I decided to give them a try and they exceeded my expectations. Andrew, Ryan, and Bernard are amazing. In addition, to other things they fixed an issue with my rear hatch assembly that I had been living with for months. More impressively, they steered me away from a costly repair that was not needed. I've found my new mechanics. Honest, quality work at a fair price. They live up to the name!

Erin

★★★★★

a year ago

Honest Auto Fix is just what the name entails hardworking honesty auto mechanics who live up to their name. Thank you for repairing my mother’s vehicle and for a fair price. Mr. Andrew helped me with my vehicle as well and I couldn’t be happier! He knows how to get a job done and deliver great customer service. You will be in business for a very long time. Thanks again.

Melissa Whitley

★★★★★

10 months ago

This business really stands by its name! They are honest and you can be confident in their abilities. Highly recommend! My husband pulled in with a screw in his tire and they fixed it right away! Do not hesitate to support this business. A plus!

D Lizana

★★★★★

11 months ago

Six stars. These guys are so awesome. They got me fixed up at a great price and replaced my belt for me and got me back on the road. So nice to have a shop that is fair and honest about what they can do. No frills no fake work no lying. Just plain honest great work. What more can anyone ask for!! Thank you guys for being awesome. I'll be back soon.

Terrance Taylor

★★★★★

Edited 5 years ago

*edit* I noticed a tire was low and since I was close, I stopped by... And Andrew aired up not only the low tire, but checked and filled the other tires too! Thanks! My 2002 Nissan Sentra had started to run bad.. so Honest Auto took a look at it and discovered had blown it's gasket (literally, it's head gasket). The owner, Andrew, took on the job (with a very fair price) and after receiving the parts had it fixed and running in no time. Now my Sentra runs like a champ, good as new! Not only was I was impressed with how knowledgeable he was but also at how much business he had and how many referrals he recieved just the short time I was there. One woman said and I quote "It's nice to find somebody who's honest!" I remarked to Andrew that his business name must be fitting. That's not all: he noticed my tire was a little low. He checked it out and I had run over a nail or something (oops). So he zipped the tire off, patched it and re-zipped it back on. I didn't even realize what he had done until after he was done and he told me :p And one more thing thing about my experience that I am VERY thankful for Andrew to notice: my brake lights were out! Literally, within 3 minutes he diagnosed the problem (some sort of rubber doo-hicky on the brake pedal and a connector?) and within 5 minutes, I had working tail lights. I was unaware they weren't functioning so this not only saved me from getting a ticket, but quite possibly prevented a serious accident. I highly recommend Honest Auto Fix and if my car ever needs serviced in the future (and it will) it's the only shop I'd go to.

Anthony White

★★★★★

a year ago

I had an oil leak in my 15 year old Lexus and decided to try Honest Auto Fix due to the amazing reviews. Wow, I’m so glad I did. The customer service was on another level than any auto shop I ever visited. At a dealership you are just a number, at Honest Auto you will be treated like a valued customer with honesty and respect. The mechanic Andre explained everything he did to the vehicle and recommended future repairs. No pressure to get the work done. The quality of work coupled with total honesty from the owner Andrew, the mechanic Andre , and Marc at the front desk were fantastic. Thank you for an outstanding experience. I will definitely be back.

Alyssa Parker

★★★★★

9 months ago

The best experience I’ve ever had with an auto repair shop. The work was done well, but what really stood out was the amazing customer service. They were kind, professional, and genuinely went out of their way to make things right. You can tell they care about their customers and take pride in their work. I’ll absolutely be coming back for future repairs and would highly recommend them to anyone looking for a trustworthy shop.

Taylor Campbell

★★★★★

8 months ago

My boyfriend and I have gone to Andrew for all of our car fixes since moving to Tallahassee for college back in 2023. Their service has always been top notch - not only are they fast and efficient but they truly care for their customers. They provide great detail and expertise throughout the duration of getting the car worked on and they are so kind. I will always recommend Koala Automotive Repair to any of my friends and family in Tallahassee. There’s truly no better place to go to!!

AMBER GILSTRAP

★★★★★

3 years ago

Andrew was phenomenal! My family and I are traveling with our travel trailer when we noticed a leak. Andrew helped us plug our tire (he found two leaks, yikes!) and he helped us put on our spare. Andrew had us back on the road in less than 30 minutes. Thank you so much!!! Nice guy!

Bob Parrott

★☆☆☆☆

3 months ago

Skip this place. Brought my truck there for fluid change on the front differential and transfer case which requires removing the skid plates. I checked the work when I got home and found 1 bolt for the skid plates was sticking out 1/4 inch and 4 others were a little more than hand tight. The front transfer case drain plug looked like it hadn't been removed and there was no indication on the case that the fluid was drained. They were also supposed to change the transmission fluid and replace the filter, that work didn't get done due to a "communication error" the problem with that excuse is that I called and texted them 3 times while they were doing the work and the only thing they communicated was that the truck needed a wheel bearing and tie rods on the driver's side for $1430. Yeah right, I got the new parts for both sides, which is how you should do the job, for $430. They had also quoted me over $400 for the transmission fluid and filter change, the Dodge dealership did the work for $289

Sheila Menard

★★★★★

a year ago

✨️HIGHLY RECOMMEND YOU TRUST YOUR AUTO REPAIR TO HONEST AUTO!✨️I know I have waited WAY TOO long to write this review but I can't put it off another day. I live in Spfld. MA. I was on an extended visit to TLH from Oct.- Nov. '24 to visit with my sis, bro in law, aunts, uncles and new potential FRIENDS!(You know who you are!😉) I was referred to Honest Auto by my B-I-L. I got to meet Andre, who was very understanding about my situation. B4 I left, car dealership at home told me I needed a $2600 lower control arm bushing repair. JUST ONE JOB! Prayerfully, I got on the road anyways. When I explained everything to Andre he put me at ease by letting me know that he would check out my car from bumper to bumper AND THEN tell me what the cost would be. So appreciated that! I got a call about a day and half later and he gave me a complete explanation, and a figure I could work with of $2500. But this was WITH the areas that Andre saw that needed addressing, 4 new tires, wheel alignment, replaced 2 TPMS sensors and changed air filters. When I picked up my van, I was very pleasantly surprised to find out my total was $2300! Andre and his coworkers were so kind and helpful in taking care of my van so I could get back on the road home safely. Even to the point of checking my car a 2nd time when I noticed an unusual noise. He drove it with me, took it back to the shop addressed the noise and then I drove away, no noise and completely happy! HIGHLY RECOMMEND HONEST AUTO! I'M A COMPLETELY SATISFIED CUSTOMER FOR A LONG TO COME! ✨️THANKS HONEST AUTO!!✨️

Angeline Asbell

★★★★★

4 months ago

Our family had a great experience with Koala. Communication was crystal clear, prices were fair, invoice was detailed, and services were completed quickly. Thank you for all the work you've done! This mechanic shop has been such a blessing to our family.

Emery Julian

★☆☆☆☆

a month ago

While the staff was very friendly and nice to talk to, either their mechanics don't know what they're doing or they are hustling you for parts you don't need. I brought my car in and had to pay 180 dollars and wait multiple days before they found the "issue" and was told I needed to pay 700 dollars for spark plugs which is an insane quote and a VVT solenoid which was actually a fair price. These did not fix the issue with the car and was told I needed to spend another thousand or more for a timing belt which didn't make sense for the nature of the issue. I ended up taking my car back and bringing it to a different shop that discovered the real issue in under an hour which was an exhaust issue that they completely fixed for 350 dollars. I would highly advise against bringing your car here.

MacKenzie Wetzel

★★★★★

3 weeks ago

My family and I have used this shop for years. They always deliver the highest quality customer care. I never feel cheated and trust them completely. I never feel talked down on as a woman with little car knowledge. All are honest workers who always want to keep you safe. Ryan was very friendly, and thorough in sharing the details of future upkeep he found during the inspection with the oil change. He also provided an estimate then for the future service and what I could expect so I could be prepared. Thanks for always making me feel safe on the road and in the shop.