Is this your business?
Get listed as a verified member and unlock these powerful tools:
About Business
Conveniently located in Grand Junction, CO, Horizon Automotive Service Center has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Tire shop, making them a top-choice Car Repair specialist in Grand Junction. Backed by 145 satisfied customers, they currently hold a prestigious 4.7/5 star status on our platform. They take pride in serving the diverse needs of Grand Junction, CO residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Horizon Automotive Service Center is the go-to destination for quality and service in Grand Junction, CO.
Map is ready to load
Click the button below to display the interactive map.
Google Reviews
Erika Satie
★★★☆☆ I have been bringing my vehicles to Horizon Automotive since the days when they operated as Zarlingos, so this review is not coming from a one-time customer. Over the years, there have occasionally been pricing misunderstandings, but I continued to return because I value supporting local businesses and long-term relationships. At my most recent visit, I inquired about an oil change promotion that I believed applied to my service. I later learned it was only valid when combined with a tire rotation. While I understand businesses have policies, I asked whether the discount might still be honored given the misunderstanding. The request was declined. What ultimately led me to take my business elsewhere was not the $20 discount, but the way the situation was handled. The interaction felt curt and dismissive, and I was told the owner was comfortable with me not returning as a customer. After many years of loyalty, that was disappointing to hear. I respect a business’s right to enforce its policies. However, customer service and tone matter just as much as pricing. For long-term customers, flexibility and relationship often make the difference. I wish them well, but I will be finding another shop moving forward. Respond to owners comments: Brian, Thank you for adding your perspective. For clarity, none of the prior visits involved hostility — they involved questions. When I have asked about pricing or functionality in the past, it was to understand the service I was paying for, not to create conflict. As a customer, I believe it’s reasonable to ask questions about repairs, pricing, or promotions. That does not make an interaction contentious — it makes it informed. My most recent review was not about policy language. It was about how the interaction felt and how a long-term customer relationship was concluded. I respect that you believe we are not the right fit. I simply shared my experience so others can make informed decisions. I wish your business continued success. — Erika
Lowell Hayenga
★★★★★ Always looking for someone to take good care of my 2005 Honda. I found Horizon and never had to look any further. Clean shop, professional mechanics, reasonably good prices and friendly service. This place is top notch. I'll never go anywhere else.
Martin Gutierrez Campoy
★★★☆☆ Went to the shop for a diagnostic with the truck running decent. When I went to pick it up (because they quoted me $1900 for spark plugs and ignition coils, something I did in 1 hour and costed me $650 in original parts) the truck was running BAD, couldn’t go past 40, I thought it could be that the spark plug or coil got damaged when inspecting the truck which is fine and understandable. But when I opened the hood to do the repair myself I noticed the plug for the coil was disconnected and the ignition coil was loose. I plugged it back in and the truck worked fine like it was when I took it to the shop. They also left a socket in my engine bay. A decent diagnostic service at a good price. But considering the lack of attention they had to give me my truck back at least how it was I wouldn’t recommend it. Diagnostic price is fine but the quote they gave me is way overpriced.
Visitor Reviews
No reviews yet. Be the first to review this business!
