HOUSE Automotive | Independent Porsche Service Center

Clarence Cheung

★★★★★

a month ago

Yup, I’m sure I’ve left a review already but if I haven’t, Scott and Andy are the best. There is no other Porsche shop that compares. I’ve come back 3 times already and all 3 times blows every other shop experience. They are all professional and great to deal with. HOUSE caters to all my little picky needs. I’m a purist and I chase perfection or try to so every little request they are happy to help me get my car to where I want it to be. Don’t bother with any other Porsche shops, just come to HOUSE. 😌👌

Deemo Chen

★★★★★

4 months ago

I had great experiences with HOUSE previously with some performance upgrades on my 997.2. Today they were also able to do my 80k major service in a timely manner. This is not the place if you want to find the cheapest option in town but the service quality is top notch, I will recommend working with Scott as he has always been reasonable and keeping customers happy.

Grant Gerber

★★★★★

Edited 3 months ago

House was awesome to work with. I called them when an issue came up w my car, and they were able to schedule me super quickly. Andy has been fantastic, and insanely helpful with speccing out everything i want to do. Update: Brought my car back in for a full suspension refresh, they were able to schedule me in, and take care of everything while also noting a few additional areas that needed to be worked on in the future. Cant speak highly enough of house, andy, and tara.

Mike C

★★★★★

Edited 2 months ago

Found this shop on Instagram with great reviews. I drove an hour and a half to their Pasadena location, and it was well worth the drive. They gave me a better estimates compared to other shops. Scott Abrams and Andy showed excellent customer service, professionalism, and deep car knowledge. The drive from Cerritos isn’t the best with traffic, but I’ll definitely be coming back. Thanks!

Maya

★★★★★

4 months ago

I had a great experience at House Automotive in Pasadena. Andy was incredibly helpful and genuinely thoughtful about what my car actually needed- not just what could be sold to me. I brought in my Macan because the brakes had been squeaking, and while the dealership brushed it off with a vague “it happens,” Andy took the time to explain the real reason behind it and what my options were. He walked me through everything clearly, didn’t push unnecessary services, and made sure I understood what was going on with my car. It’s rare to find a shop that’s this honest, transparent, and customer-focused. I’ll definitely be coming back and recommending House Automotive to anyone looking for solid, trustworthy Porsche service.

Stephen Dator

★★★★★

a month ago

House did a great job of getting me in quickly for a PPI, and identifying an important issue, that was potentially an expensive fix. When I asked House for a quote to fix the issue, they said - we could do that, but we recommend you ask the dealer to diagnose and fix it before you buy the car. That’s exactly what I did, and the dealer agreed to the repair. By following House’s advice, I saved myself the repair costs, so the PPI easily paid for itself.

tony

★★★★★

3 months ago

House Automotive is great! Andy and the House Automotive team work quickly and efficiently. They are incredibly responsive to questions and appointment scheduling. I am very happy with their service. They've worked on my Porsche Macan S as well as my Porsche Cayenne Turbo. I would recommend them to anyone who needs Porsche service!

Juan Albino

★★★★★

Edited a month ago

Outstanding customer service. Took my 992.1 for the 4 year service. I was able to get in within a few days after my call. I worked with Scott who provided regular status updates and feedback. The vehicle was ready the day after even though it was a mayor service. I plan return when next service is due. Came back for tires and alignment. Worked with Andy, who was professional and attentive.

Archie Abellera

★★★★★

Edited 2 months ago

The service was spectacular!! Everyone was so warm and friendly. The mechanic technicians are amazingly professionals.they did a satisfactory job on my Panamera. Could thank them over and over if only I could. I surely recommend anyone who wants good trustworthy service .

Jesse Mahal

★★★★★

a month ago

Stopped in for a flat tire repair on my ‘24 GTS. Upon arrival, I could tell that the staff have a genuine enthusiasm for working on these cars! They were able to get me taken care of without delay. Huge thanks to Scott and the crew. Will definitely be back for future car care needs.

Oscar Feria

★★★★★

a month ago

Absolutely the best Customer Service from an independent Porsche shop. The entire team is committed to excellence and professionalism. I’ve been using House Automotive for over seven years now, from the Cayenne GTS to the GT3… They always have me covered.

Hakop Balyan

★★★★★

7 months ago

I had an excellent experience with Scott and his team at House Automotive in Pasadena. I needed help installing a steering wheel, and they handled everything perfectly—keeping me updated through every step of the process. Professional, friendly, and efficient. I’ll definitely be back and highly recommend them to anyone looking for quality service.

Tony Blakely

★★★★★

9 months ago

I called House Automotive of Pasadena due to an issue I had with my 2019 Porsche Panamera earlier that morning and spoke with Scott. I asked if I could bring the car in and he said yes with no prior appointment. I think he sense the worry in my voice. Upon my arrival Scott and team started the diagnostic immediately and determined that there was no issue with the vehicle that they could see. Scott had the technician reset the one code and personally took the vehicle for a test drive prior to my departure. In and out in less than a hour. Twice now and excellent service each time. Great work Scott and team. Thank you, Tony B.

Edgar Varela

★★★★★

11 months ago

Choosing a mechanic for your car is a very personal choice, you’ll be building a relationship over years. You have to trust that they want to earn your business, do right by you and your car. House is that place for me and my Porsche. Andy, Greg and the team there has carefully guided me through routine maintenance, offers solid service when there is a problem and have gone the extra mile. Hi visit, your the clean facility, get your car checked out. House is a great home for your Porsche.

Chris burg

★★★★★

3 months ago

I went in for a front & rear break job and was expecting this to take a few days. I was extremely impressed with this being completed the same day as promised. This is my 4th Porsche I’ve owned , so I am familiar with a Dealership’s service. The service I received from HOUSE Automotive was by far the best I received from any automotive shop. I fully recommend and will be servicing my vehicles at House Automotive in Pasadena. (Ask for Scott)

Bill Holden

★★★★★

4 months ago

House Automotive exceeded expectations on my Porsche service. Tara was amazing, organized, transparent, and quick to communicate updates and approvals. The technicians were meticulous and explained the “why,” not just the “what,” which I really appreciate. Owner Greg clearly leads by example; the shop runs smoothly, pricing is fair, and there’s no gimmicky upselling. The car was ready when promised and feels fantastic. I wouldn’t hesitate to recommend House Automotive to any Porsche owner.

Crescenzo Notarile

★★★★★

4 months ago

These guys are awesome! Clean, neat, and fast! They take care of your vehicle in a very professional manner and not sell you items you don’t need! Their records are meticulous and detailed, and inform you every step of the way. They are highly aware in the Porsche ownership pride and make sure your investment is taken care of with a very high white glove approach. Your vehicle is checked from top to bottom every time you bring your vehicle in and communicate to you clearly what is recommended and why, all with factory information. The best thing about this shop is that the dynamics are much more personable and prices are much honest and fair, than going to a dealership… These guys rock!