Huffines Chevrolet Lewisville Service

Linda Ramirez

★★★★★

a year ago

Great experience!! Mr Taylor assisted me with my vehicle maintenance, He was very polite, helpful, Great customer service over all! I asked for his name so I could give a great review on his great customer service, his great job ethic reflects great on Huffinnes Chevrolet of Lewisville Highly recommend this place.

Andrea Cox

★★★★★

a year ago

I love the team at the Huffines Chevrolet Service Department. The women at the front desk are always friendly and helpful. I used to own a ford, and the morale must have been so bad because they all seemed miserable and were often rude and impatient. These women are lovely, EVEN as they are dealing with less than ideal work conditions since their building is undergoing renovations. My service tech Sam is wonderful. He is friendly and proactive. He always listens patiently and makes sure he understands my concerns. Sam is also very clear about timelines and costs. This last time I was there, it was time for new tires. Knowing my car requires a special size that would be more expensive than the typical new tires, he went above and beyond to save me as much money as possible. I used to dread dealing with the service guys at Ford. I never feel that way anymore. The service department makes me feel comfortable with calling and asking questions and I never feel uneasy while I am there.

Tami Nantz

★★★★★

a year ago

Excellent Service experience with Huffines Chevrolet. Took my 2022 Corvette in for an oil change and inspection. I love that you can prebook your appointment online. Was welcomed by my assigned service advisor Junior. He was Friendly and informative. I had everything done in a little less than an hour and a half. The lady checking me out for the final payment was so nice and welcoming. She had a great smile and was personable and made sure everything went as planned.

Amy Shoe

★★★★★

9 months ago

We are beyond impressed with the Service Dept- fast, friendly, responsive & accurate!! I never felt pressured for “extras” - just straight talk and professionalism. Kelly is amazing- I will trust him with our car anytime. Thank you for going above & beyond for your customers.

LaShunda Johnson

★★★★★

5 months ago

This location ALWAYS provides the best service. They find discounts, completes your services in a timely manner, and best of all it’s accurate. I recommend this location for anyone needing their vehicle serviced.

TexasPatriot

★★★★★

7 months ago

Huffines has always been our go to dealership. Always great selection, fair pricing and awesome customer service. My service advisor Tyler is always awesome and provides prompt detailed updates.

CM Cullum

★★★★★

2 months ago

Great service- reasonable rates, easy online scheduling and efficient work. Mike is particularly outstanding!

CAROL JONES

★★★★★

8 months ago

I called to make an appointment to have my oil changed. Mike McLarty set it up. The day of the oil change, Mike went over the details on when I need to bring it back for the next service items. He also made me aware that I need to get new tires. I was aware the tread was low but not ready to purchase them that day.

Charlotte Hachtel

★★★★★

9 months ago

Kelly Moon, the One To Go To Service Advisor! Thank you for getting our GM discount on the back wiper blade and the State Inspection on the Chevy Spark! So appreciated! You always provide the BEST Customer Service, you always know my warranty, rewards, and items that will be upcoming for my next service, help me plan accordingly. You lead.by example, treating others as you would like to be treated and set the satisfaction after the service bar high! Thank you for all you do, and for always trying to be there when we need you! So appreciated!! Rock Star Award Goes to YOU!

John Graves

★★★★★

7 months ago

I’m 81 years old and bought a lot of cars over the years so find Service from is by far the greatest. Kelly Moon is my service supervisor is very good. The whole Service department has a good old boy attitude. Will always use them for my 24 Chevrolet Colorado Z71

Jon Klement

★☆☆☆☆

a year ago

I asked for some simple services and was overcharged with services I did not ask for. To make matters worse, my bumper was damaged as result of not doing what I asked for. On my online request I asked for my Camaro 1LE to be track prepped. This meant removing water deflector and removing tire dams. The service tech's removed the lip / front splitter, which is rivetted on the bumper... I didn't notice this until I went BACK to the service station to obtain the parts that they should have left in the car, being water deflectors and tire dams. Then I saw they were keeping the lip / front splitter. This part is about $1,000 from GM. What were the tech's trying to do by keeping this? When I got home I noticed that the bumper has scratches and paint removed from when the adhesive was ripped off the bumper. I returned back to the service station and said replace the brake fluid with DOT 4 over DOT 3 and put the lip back on and as long as I can't see the paint damage, we are fine. I felt this was overly generous. When I got the car back I can still see paint damage on the bump near the lip and now the lip has a scratch that was not there from before. I will never be coming to this dealership again for service nor purchase. Ridiculous. How can a tech hear tire dam or water deflector and think let me take off the front lip without consulting the manual?

Brenda Eriksen

★★★★★

4 months ago

I had my car serviced at Huffines this week. Mike M. made sure everything was done correctly and timely. I always have a good experience at Huffines in Lewisville.

manjunath gn

★★★★★

3 months ago

Big thanks to Tyler! Tyler provided excellent service on my Chevy Equinox. He was knowledgeable, attentive, and ensured everything was taken care of perfectly. Really appreciate his effort and dedication.

chalycecolecjcdesigns Chalyce Cole

★★★★★

a month ago

Kelly Moon was so helpful. Communicated everything prior and explained all procedures and costs. He was great with working with Car shield too. Which I know can be exhausting.

Bertke Escher

★★★★★

4 months ago

Great Service for my car from the initial call to align on my current maintenance schedule and recommended activities. As usual, the Service was quick and very thorough to my full satisfaction. As an added bonus, I had a complimentary car wash applied and received detailed information on the next upcoming checkpoints. Super happy overall!

Carrie Little

★★★★★

4 months ago

From start to finish, the experience is defined by clear communication, professionalism, and a genuine commitment to customer care. The entire service team was courteous and skilled, and the facility is well-run with an efficient check-in process and a comfortable waiting area. It’s refreshing to feel like you’re getting honest, reliable service—the kind you don’t always find elsewhere. If you’re looking for a Chevrolet service center you can trust in the Dallas area, Huffines Lewisville should be your first call. A special shout-out to Mike Higgins for making service feel personal and stress-free.

Jennifer mahon

★★★★★

3 weeks ago

⭐⭐⭐⭐⭐ I’ve had two separate service visits recently at Huffines Chevrolet Lewisville and the experience was amazing both times! My service advisor, Mike McLarty, was professional, communicative, and genuinely caring throughout the entire process. I was kept up to date every step of the way — from check-in to follow-up — and everything was handled promptly and with great attention to detail. Mike made sure I understood what was being done, checked in on progress, and even followed up afterward to ensure I was completely satisfied — it’s rare to get this level of service these days. If you want excellent service and top-notch communication, ask for Mike! I’ll definitely be back.