About Business
Import Shop is a leading Locksmith specialist serving the Wichita Falls, TX, Wichita Falls area. They provide a wide variety of solutions, including Auto repair shop, Key duplication service, and other Locksmith tasks. Boasting a solid 4.7/5 rating from 50 verified reviews, their reputation precedes them. As a locally-owned business in Wichita Falls, TX, they are deeply committed to providing honest and reliable Locksmith support to their neighbors. If you are in need of Locksmith assistance, we invite you to reach out to them today or visit their location in Wichita Falls, TX.
Google Reviews
George Texstel
★★★★★
7 years ago
I'm 60 now, and this shop has provided outstanding service to me many times - since I was 18!
Cory Parham
★★★★★
7 years ago
Great local automotive repair shop. Paul and his staff are super friendly, easy to work with, and do fantastic work.
Tyson Traw
★★★★★
7 years ago
Paul has taken great care of me and my subaru over the years.
Mandy Blevins
★★★★
☆
5 years ago
Nice people. Very thorough. Price is what is is. You pay more for foreign cars, but still cheaper and faster than the local dealership.
Steam boat
★
☆☆☆☆
3 years ago
Beware of this scam shop, terrible business practices, not friendly, and they cause more problems with your vehicle, then they fix. I do not recommend this place!
Ginger Metcalf
★★★★★
8 years ago
Paul and Richard are great mechanics. They keep my 18 year old Honda in great shape.
Jen Gump
★★★★★
3 years ago
The owner of the shop worked on my Volvo he actually charged me $20 less then what he quoted me which was amazing but he is friendly honest and reliable.. thank you Philip I will be a returning customer
Ginger Metcalf
★★★★★
9 years ago
Paul and Phillip are the best kept secret in Wichita Falls, TX. Honest, fair, and great mechanics. Been using him for years and I won't go any place else.
Dawn Jones
★
☆☆☆☆
5 years ago
My son is a student away from home. He drives 2008 S80 Needed oil change Charged him $130 because tail light needs replacement too. Not cool
Sam Beauchamp
★★★★★
a month ago
Always great service!
foster cathead
★
☆☆☆☆
4 years ago
I went to The Import Shop with high expectations. They are not careful, at least they weren't with my vehicle. I believe that they did more damage to my vehicle than what I asked them to repair. Would not recommend them, and I definitely won't be going back.
Brian R.
★★★★★
8 years ago
Paul and Phillip work on all makes and models, domestic or import. I have been taking my cars and trucks to them for many years. They do great work for a fair price.
CL A
★★★★★
a year ago
Dropped off my car this morning and Phillip got it diagnosed and fixed today at a price that was very reasonable, so glad I was referred here!
Tracy Smith
★★★★★
7 years ago
Love these guys and love this shop! Excellent work for an honest price. We have an Audi and a Ford T-Bird and we absolutely do not go anywhere else for service.
tim stunson
★★★★★
3 years ago
I have been going to the IPS since the1990s. Through the years this establishment has been nothing but reliable and money/time saving. All the way from Jimmy to Paul and now Philip, this shop is the best.
Allen
★★★★★
6 years ago
I was in town for business and called the Import Shop thinking I needed a rear control arm for my Volvo because of tire wear and vibration. The gentleman who greeted me looked at the car, checked a few things and told me to get a new tire and get the tires re balanced. I truly appreciated the honesty. He could have told me I needed something replaced and worked on the car, but he didn’t. Stand up shop!
Anthony Taylor
★★★★★
10 years ago
We have been using Paul and his crew up at the Import Shop for several years now. He has seen at least a half dozen of our vehicles over the past decade. His work has always been excellent and his prices fair. I've spoken with other mechanics and they all tell me I'm in great hands with Paul. One of the gems of Wichita Falls.
Stephen Kiser
★★★★★
4 years ago
One of 2 places I trust to work on our Saturn! They identified our issue worked with us decision to repair or not and completed everything as required to get us back up and running again. Thanks for the hard work and honesty. Sadly Wichita Falls has many mechanics and shops where honesty and quality work are just buzz words. The import shop is a quality shop and the owner believes in being straightforward with everyone. Thanks again guys!!!
Cedric Evans
★
☆☆☆☆
4 months ago
Rude as hell, called them because they were referred from a friend that sends them business frequently. Maybe get somebody new to answer the phone that actually wants the shop to make money.
HK 762
★★★★★
2 months ago
Used them twice so far, very upfront about cost and was fixed correctly. Even gave me back the old parts to show they were replaced and gave a detailed invoice of the labor parts etc.
