About Business
Import Specialties is a leading Car Repair specialist serving the Mission Viejo, CA, Mission Viejo area. They provide a wide variety of solutions, including Auto repair shop, and other Car Repair tasks. Boasting a solid 4.9/5 rating from 15 verified reviews, their reputation precedes them. As a locally-owned business in Mission Viejo, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Mission Viejo, CA.
Google Reviews
john lafferty
★★★★★
6 years ago
Carl's that rarity..an honest mechanic who treats his customers as valued clients. Goes above & beyond.
Suze Forshager
★★★★★
2 years ago
Professional and respectful. The work was clearly described and cost given prior to beginning. Definitely recommend them for import car services
Robert Pace
★★★★★
6 years ago
We had a great experience here! They took care of us quickly and made sure I completely understood the issue and the costs involved. Definitely would recommend to family and friends.
Tony Jacquez
★★★★★
4 years ago
My go to for my old '72' bug and now my 1993 Toyota truck, they have done a good job on both, they take their time to do right and are reasonable price wise,will take my highlander next,check them out!!!!
Sam VanEvery
★★★★★
3 years ago
I ran a shop in Mission Viejo for 15 years. I have since moved and bought a shop out of town. I send my family and old customers to Carl and they have all been very happy with the services and integrity of the shop. Thank you Carl.
Stu Hein
★★★★★
10 months ago
Wes gave us a wonderful 1st time visit, been coming here for years, but this was our first introduction w/ new ownership in Wes.
Jennifer Cooper
★★★★★
Edited 2 years ago
Carl is one of the most honest mechanics I've ever met. He doesn't upsell or sell you anything you don't need. I actually hate to even put this review on here because I want him all to myself. But when it comes to mechanics, he is definitely the top!
Elizabeth Hall
★★★★★
6 years ago
This is a good reliable place to take your car. Carl is an honest, knowledgeable mechanic who will take care of your cars & give you peace of mind! With rain in the forecast, we needed to get our old wipers replaced at the last minute so our son & his family could safely use our car during their stay with us. Carl worked us in & made the car safe to drive. We trust him for all our service!
Ben Siu
★★★★★
a year ago
Recently brought in my 2019 Honda accord to get the transmission service done. Wesley and his crew took care of my car and got the work done in a timely manner. I will be returning here for future maintenance on my car.
Bo Jones
★★★★★
a year ago
Wesley and the team took incredible care of my car this last week. Taking the time to correctly diagnose the issue, sourcing the best parts for replacement, and executing the repairs on time and for the quoted amount. The customer service was top notch and the entire experience was what you’d hope for!
Kyle
★★★★★
9 months ago
The new owner Wesley provided the best service I've ever seen! He walked me through all the technical details and gave me a great price. He's the best! Highly recommend this shop.
Brian Gerry
★★★★★
9 months ago
Sadly, Carl has retired but Wesley is now my goto and hasn't let me down. This is the place to get import auto service like a dealer (excellent) but not at dealer crazy prices. Also Mike is still there and is a super mechanic. Call ahead, they're busy for good reason.
Jeremy Ladébauche
★★★★★
Edited 9 months ago
⭐️⭐️⭐️⭐️⭐️ Honest, Skilled, and Utterly Exceptional – Import Specialist Auto is the Real Deal! If I could give more than five stars, I absolutely would. Import Specialist Auto in Mission Viejo isn’t just a mechanic shop—it’s a rare gem in an industry where honesty can sometimes be hard to come by. From the moment you walk in, you’re treated with respect, transparency, and genuine care. This isn’t just business for them—it’s personal, and it shows. The absolute heart and soul of the shop is Wes, the lead mechanic and, in my opinion, a master of his craft. Wes doesn’t just know vehicles inside and out—he understands people. He communicates clearly, never talks down to you, and lays everything out without pressure or gimmicks. He honors your trust with integrity that’s honestly hard to find these days. You leave not only with a well-serviced car, but with peace of mind—knowing you weren’t upsold, misled, or ignored. The quality of their work is superb—precise, efficient, and long-lasting. They treat your vehicle like it’s their own. I’ve come to them for everything from routine maintenance to major repairs, and every single time I’ve left impressed. No surprises, no shady tactics—just straight-up skilled service and sincere professionalism. If you’re tired of the runaround and want a shop where honor still means something, where your car will be in the hands of people who truly care, and where Wes leads with heart, knowledge, and unmatched expertise, this is the place. I wouldn’t take my vehicle anywhere else. Import Specialist Auto has earned my lifelong trust—and that says everything
Jeremy Gant
★★★★★
11 months ago
Finally, a Mechanic You Can Trust! We’ve been very satisfied customers of Import Specialties for over 15 years. The owner, Carl, always took great care of us. And even under the new ownership, it has maintained the excellent level of personal care and customer service.
Alan Rex (RavenKnight)
★★★★★
11 months ago
Wesley and his team are top notch! I have had multiple vehicles for repairs, basic breakdowns, general maintenance. I can’t say enough. Prices are fair. Quality is top notch. Will not hesitate to bring my vehicles here anytime. It’s hard to find an honest mechanic. Don’t worry ladies, you are more than welcome here, no upsell. Customer service is impeccable! Honest and quality work! If you need car repairs, you found your shop!
Gayle Jones
★★★★★
7 months ago
I had a tire pressure service light illuminate while on the highway today which was incredibly unnerving. It was recommended that I call Import Specialties. I called and Wesley got me in within the hour and back on the road as good as new. Very impressed with the cleanliness and professionalism. My new go-to automotive repair facility. Thanks, Wesley!
Chase Castillo
★★★★★
7 months ago
Personally a 10/10 spot for me. My family and I have been coming here for years and the owner Wes is the most honest down to earth mechanic ever. Helped me find an affordable car to drive for college and been helping me with everything in between. Highly recommend!!!
James
★★★★★
4 months ago
I moved recently and found this shop online. I needed an oil change and tire rotation. This is my second time here and both times the staff was great, honest and quick. I will be coming back the next time my car needs service.
Jordan Yeh
★★★★★
8 months ago
Brought my Lexus GX in for new brakes. Wesley helped me order OEM Toyota parts and installed everything perfectly and professionally! Will definitely be back for my next service thank you
Jennafer Willen
★★★★★
6 months ago
Wesley was so great. He is super knowledgeable and has great customer service. Took our BMW there after another shop made a mess and couldn’t accurately diagnose an issue. Got it in early before 1 found out the issue and fixed it before the end of the business day. If you are a car enthusiast this is the place.
