inMOTION Auto Care

Amanda Murphy

★★★★★

3 months ago

If you’re looking for car maintenance, look no further. InMotion is amazing! Their customer service is outstanding and they are very thorough. They check in every now and then, but not annoyingly so. Pricing is just right too! They have a shuttle service that will get you where you need while your car is getting repairs. They also delivered my car to me for free the last time I took it in. I was having a rough day at work and that made everything 1000 times better! I cannot say enough good things about this place to do it justice!

Ginjer-Virginia Jennings

★☆☆☆☆

4 months ago

I took my car in for a battery issue that issue was not fixed$3,000 later my car died again I complained about these bills the belt wasn't repaired and they refused to reduce the bill even one dime if you're disabled senior like me stay away they are a rip-off with a giant smile tires weren't rotated none of the things like a tune-up we're done it was a total rip-off and I have filed complaint after complaint now I would love to find a licensed mechanic that isn't afraid of him and would help me go to court

Tahlkine

★★★★☆

4 months ago

We got our brakes and rotors replaced, and it was done in a timely manner. There is a complimentary shuttle service that we utilized, with no extra cost to us. I was unsure of what to expect bringing the car in, I’d never been there before, but was pleasantly surprised when I was sent a full report along with actual PICTURES of the issues with descriptions. I was very impressed with the transparency, to say the least. At the end, when I got in my car to leave, there was even a small gift baggie in the cup holder. They were very kind, and offered great service. The price is justified in that, along with all the complimentary services they provide.

Tanner Brittenham

★★★☆☆

2 months ago

High end auto shop. Paid 1.5k for rear end struts and shock absorbers on my sedan vehicle. This price included the diagnostic fees. Also asked for them to install my fender liner, which added an additional $111. I came in for having overly sensitive brakes, and a jolty feeling when coming to a stop shortly after doing my own brake pads a rotors. They couldn't find anything wrong with my brakes after test driving it for 1 mile. I also stated that the sensitivity of the brakes comes after 5-10 minutes of driving, which I don't belive Henry did (guy working on my car). They recommended to replace rear struts and shocks, which I did. Henry also fixed a rattling noise, which ended up being the heat shield Overall, still sensitive braking, slightly less of a jolty feeling when braking. Still pretty happy with the job Henry did for my sedan. However, I'm not sure who would be at fault (or if it's just routine), but when dropping my car off at 8am (for diagnosing, and replacing parts), I wasn't able to get my sedan back until right before or when they closed. The diagnostic service taking 8 hours, I do not understand. The parts replacing service taking 8 hours is more reasonable, however I had to call them to make sure I was being picked up eventually (as I had work the next day), since the shop closed in about 15min. To my knowledge, no one was initially coming to pick me up, and it was a good thing I called.

Carrie Cramer

★★★☆☆

4 months ago

I must say Jaycee is absolutely wonderful. Always responsive and very respectful. She gets 5 stars. I was just very disappointed with the prices. The options for warranty were not discussed upfront and that would have been a good start towards trusting this company. I was told there was a gasket leaking. After further investigation I discovered there was no leak at all. I would love to give this company my business but I don’t have the trust level to do so.

William Gilbert

★★★★★

Edited 3 months ago

excellent service. when I had an older car they did work with me to save me some money, yet still do a great job. I, now have a lot newer car / SUV hi brid. it is nearing the end of most of the warranty on it, so I will, likely be returning here for most of my needed repair / preventive maintenance needs. the free popcorn is appreciated and is a bonus. I also like, that I can wait on my car if it is something simple. I like the shuttle service when a repair might take a bit longer, too. I had the last ratings happen on my Present Honda CRV. good job great service, still.

Kirk Stevens

★★★★★

Edited 3 weeks ago

2026/03/03 update: After below service work was completed, on the first road trip, we experienced a noise @ a specific road speed. Brought it back, test drove it with a technician to allow him to hear the noise. After inspection, it was determined there was tire wear caused by the worn parts that had just been replaced. Moving the tire position changed the speed at which it was heard/felt and where the noise came from. Have 1 tire worn and would require replacement to correct. As this did not pose a safety issue while driving, just need to get most use out of the tire and then replace. Techs did a great just isolating the problem and providing feedback on potential corrective actions. Great job was done, once again! Had a lot of service work performed, as recommended from a FULL vehicle inspection. They fixed my problem, which was the reason for coming there initially. Found several more issues that required attention and fixed those as well. Looking for a good Toyota mechanic to take care of YOUR vehicle? Look no further than inMOTION! Worked with Service Advisor Bailey who quickly reviewed cost for repairs I requested, as well as those identified during the vehicle inspection. Detailed urgent issues as well as the routine maintenance service that is recommended by the manufacturer. If you need excellent service work and/or advice, give inMOTION a call. You won’t regret it. Thank you Bailey for keeping me up to date on repair progress. With Service Advisors Bailey and Jacie, you’re in good hands at inMOTION.

Thomas Harney

★★★★★

2 months ago

I was very impressed with the level of professionalism @inMOTION Auto Care. They were accommodating in every way possible. They sent regular text message updates on the status of my vehicle being worked on. After service was completed they made sure to inquire if the job was to my satisfaction as well. Im very pleased with the whole experience, especially it being the first time going there. I will be returning in the future.

Jillian S.

★★★★★

5 months ago

Fantastic service! I was able to get an appointment quickly and my car was serviced the same day. They kept in constant contact with me throughout the day giving me updates so I wouldn’t be left wondering. I really enjoyed them. They even dropped my car off to me at work so I didn’t need to leave to grab it. I look forward to working with them again. And Jacey was a gem!

Cori

★★★★★

4 months ago

Phenomenal service- the communication, explanation of needs and service is top notch. They provided details and photos of the things that needed to be fixed and helped me prioritize needs. My husband picked up my car and they even had stuffed animals in my girls car seats which made them feel extra special. Will definitely continuing using them for my future car needs.

Patricia Mosher

★★★★★

2 months ago

Friendly, knowledgeable, one of the cleanest shops I have ever been to. They will pick up the car and drop off it off. They will drive you home or back to work when you drop off your vehicle. They kept in constant contact with me. They dealt with my warranty company. I had a great experience and highly recommend them.

Mr. Anderson

★★★★★

10 months ago

Been here several times now, inmotion is the best by far. Detailed documentation on your vehicle is always provided along with an in depth review of issues that Ive never seen provided elsewhere. The staff is very nice and friendly as well.

Makenna Coe

★★★★★

4 months ago

Amazing place!! I had my first appointment a few days ago, it went so good and I will be coming back. Everyone is so kind and knowledgeable and they want what’s best for you and your car

Amanda Sullivan

★★★★★

3 months ago

I needed a tire put on the rim and even though they were busy, they were awesome and squeezed me in that day.Which was wonderful, because I had been up my car for a week. The price was fair, and all the employees I met were nice.

Tom Hoppe

★★★★★

6 months ago

Fantastic experience with inMotion Auto Care! An auto dealer told my wife her SUV needed $10k in “immediate” repairs, but Henry gave it a thorough inspection and found no urgent issues—in fact, one $4k repair didn’t even apply to the vehicle. Justin, my Service Advisor, was excellent—he explained everything with total transparency and gave me complete peace of mind. The shop is clean, prices are fair, and everyone was professional and courteous. The stuffed panda in my daughter’s car seat was a fun extra touch! I’ll definitely be back and will use their complimentary pick-up and delivery service. Highly recommend!

Sam Randall

★★★★★

7 months ago

If i could give 10 stars i would. I was blown away from the second I dropped my vehicle off. State of the art shop, polite professional staff greeting you as you walk in and a very nice coffee/hangout area. The detailed inspection Alex did prior to repairs was very inpressive with the attention to detail he put in. He found issues i was unaware of and I am a very tuned into my vehicles and usually have a good idea of what is needed before dropping off. Alex rebuilt the entire front end of my truck to perfection. After repairs i was given a test drive with the mechanic to make sure I was happy and no concerns. Upon checking out I was reassured multiple times if i ever have any concerns or issues to let them know. Also a huge plus for me they had many loaners in the lot to choose from. Hands down the best customer service I have ever had from a repair shop. To say this is my new favorite shop is an understatement. HUGE thanks to the entire team at inMOTION!! See ya next time.

Nick Orduna

★★★★★

6 months ago

I tried inMOTION today for the first time to replace a few things on my car. I will definitely be going back for our cars service needs. I was able to schedule an appointment online, offered courtesy vehicle (didn’t use), easy check in and check out, and great communication and professional service from Justin, who was assigned to me. Fixed and back on the road. Reasonable estimate. Warranty for parts replaced and an extensive inspection of the car overall with recommendations based on mileage.