Tuffy Tire & Auto Service Center

Deborah White

★★★★★

10 years ago

I have been going to Tuffy for several years and their service is exceptional. They have worked on all 3 of my cars from fixing problems to helping me find a great deal on new tires (and installing them) to oil changes. They are always honest and I always trust them. On top of doing exceptional work, Rick and Stacey are just great guys. They are honest, nice and super helpful. They have worked on my Mom's car and helped her out when she really needed her car fixed. My daughter's artwork hangs in Rick's office. We are moving to Colorado and I know it will be difficult if not impossible to ever find a place where they do such great work at fair prices and have such wonderful customer service. You will never find a better place to have your car serviced - these guys are simply the best. Plus, they are really nice guys. An amazing find in Lincoln Nebraska.

Zoë Shriner

★★★★★

2 years ago

I was treated with incredible kindness and service here. I dropped into Tuffy unannounced when I had a surprise problem on my way home from a trip. My car was taken in and repaired immediately even though they were busy and could have easily turned me away. Thank you so much, you run a fantastic business.

Ashley Coffman

★★★★★

a year ago

I’ve taken my cars in for oil changes and always had amazing service. This time my teenage daughter’s car needed work done. As a single mom, money is tight. I knew up front it would be expensive but I knew they would be honest about what needed done. Brad gave me quotes for numerous things. I got the two major things fixed for now. Not even an hour later, a hose malfunctioned and my daughter’s car started leaking coolant like crazy. I called Tuffys, Brad looked at it and Tuffys got it fixed as soon as possible at no charge (thank god bc I had just spent $986 there). So thank you Tuffy’s for always being honest, helpful and always having great customer service!

Wayne Boesiger

★★★★★

7 years ago

Tuffy's has always been honest, great to work with & reasonable with their prices. They get to know you as a person and will not push repairs on you if it's not in your best interest. I've experienced this twice with them recently. All of their mechanics are top notch & honest. It's a locally owned franchise, so they are truly part of our community. Our family is so glad that we have them to take care of our cars for us.

David Bryan

★★★★★

Edited a year ago

It has been a while since I had work done at Tuffy's, but they were helpful where others were not. We were treated well and our needs were met. I see a lot of repairs being done there, so other drivers must agree with me. It is comforting to know they are there for our automotive needs.

Renee Arends

★★★★★

4 years ago

The Staff at this location consistently provide awesome Customer Service! I was able to make an appointment and get in the next business day. Several other places quoted me 4-5 times higher than Tuffy's or said they didn't have the equipment do the headlight installation on my Jeep. They were on time with my appointment and I was in / out in no time.

Samantha Peck

★★★★★

a year ago

Called them to see if they could get my car in on the spur of a moment - they were completely willing and able to do it. Turns out it was a minor issue and they only charged me for the time it took to determine what it was. They quoted me some additional things that could be done/fixed but not urgent and then quotes were definitely reasonable. Will be going back for sure!

brittany perlaki

★★★★★

5 years ago

I had such a great experience here! I am a new grad on a budget with a huge list of fixes my car would benefit from. Brad invested his time in discussing all of my options and helping me weigh out the pros and cons of fixing each. He never made me feel like an inconvenience or rushed me and explained everything in simple terms a non-car person like myself could understand. Tuffy gave me a loaner car while my car was being worked on free of charge, and the nice guy at the register (I didn't get his name :( ) gave me a $30 coupon without me asking when I came to pick my car up. Mike did an awesome job with my Subaru; he was prompt and thorough and had my car back to me within 24 hours. Car fixes suck and are expensive any way you slice it, but if you have to get work done, I would definitely recommend this place!

Jennifer Shanahan

★★★★★

8 years ago

Absolutely fantastic service. Rick is personable and kind and his team did a great job fixing my Subaru in a timely fashion. If you're looking for a respectable place to have your vehicle worked on, Tuffy's is the place to go! If only there was an option to leave more stars...!

Megan Conway

★★★★★

8 years ago

The only shop in town that I trust my vehicles with! Rick, Stacey and all the mechanics do an incredible job and always make sure you're well taken care of. They will go the extra mile to give you the best options, save you money and make sure you understand everything. They genuinely care about their customers, and that can be hard to find these days! I can not thank them enough for everything they've done for me over the years. Highly recommend!

Ashley Pria Janssen

★★★★★

9 years ago

I went to Tuffy to get an oil change and maintenance inspection to avoid any costly repairs in the near future as I am purchasing a home. They did a wonderful job suggesting options for preventative maintenance. Rick even did a little research on my specific vehicle to show when and what repairs are suggested to be made. I received a through oil change, brake inspection, transmission flush, and two tires. I felt as if they were really honest with me about what was necessary to help keep my costs low, and keep my vehicle going strong! Thanks again!

Carly Runestad

★★★★★

11 years ago

Rick and his staff are AMAZING! I can’t tell you the number of times they have fixed our cars for free when it’s turned out to just be a simple issue. They are generous, kind, provide quick service and are always friendly and courteous to customers. I would highly recommend this Tuffy’s to everyone! You can trust them completely and won’t be disappointed in their work or their customer service!

micah spilker

★★★★★

9 years ago

Awesome service on a Saturday. Need my tire patched and finally made it to Tuffy after a stop at the dealership and another tire shop in the area. I was very pleased with the quality of service. The shop guys were busy so the owner took the time to come out to the garage and help me out. Will be returning and recommending this shop whenever given the chance. Thanks for the speedy service and reasonable price!!!

BULLETPROOFtigers

★★★★★

10 years ago

I have been going to Tuffys for a little over 2 years now after being recommended by a family member. I have always had a great experience with them. Stacy and his team are very knowledgeable and don’t try to nickel and dime you. They’re always quick to diagnose and resolve the problem and their prices are fair. I really appreciate the fact that they always stand behind their work which isn’t always the case with auto shops. Thank you Tuffys for always doing a great job! -Scott A.

Jenny Tran

★★★★★

5 years ago

One of the best repair shops I have ever been to, Brad was such a great help throughout the entire process. They are straight up with their prices, put out QUALITY work, and their customer service is amazing. I bought a Mercedes vehicle from Mercedes-Omaha, so I usually do my repairs there. Since the day I've walked off the lot with the keys, I've had numerous problems with my car. Recently, I've had trouble with starting my car and I knew it had to be because of my battery. I called Mercedes and they left me on hold for 30+ minutes and I ended leaving a voicemail just to schedule an appointment. They have a history of doing this btw. I was fed up and found the closest place near my apartment. After a couple seconds of dialing Tuffy's, I was on the phone with Brad and got my battery replaced within a couple of days. At the dealership, I probably would've gotten charged upwards of $800 for a battery change. At Tuffy's, they charged me $360. I was shocked beyond belief. All I can say is that they go above and beyond to help their customers. I've been to a handful of repair shops, but at Tuffy's I knew I was being taken care of. Not only because of the honest pricing, but also because they really do care about their customers. Thank you to Brad and all the staff at Tuffy's Repair, seriously you guys are amazing!

Nathaniel Haarberg

★★★★★

9 months ago

Brad was awesome! He managed to fit me in for a coolant flush before my vacation to Colorado. They did a great job, thanks guys!

jill stuck

★★★★★

9 months ago

Was leaving out of town and the tire pressure symbol came on. Brad was very prompt and helpful! Thank you for your great customer service!