Google Reviews
Ara Sarkissian
★★★★★
a month ago
On the morning of February 7th as I drove up the driveway at J&E complete auto service Emad immediately approached me and without hesitation. Before I could say hi or park the car to get out of the car to pop the hood of my 2010 Toyota Highlander he immediately said to me do you know that your water pump is bad? I asked him are you sure I am hearing this grinding noise under the hood. As I was still sitting in the car he said trust me I have over 35 years of experience. He then followed by saying don’t delay fixing the water pump and don’t drive a long distance. That was all the assurance I needed to know that he is the right guy to fix my car issue. I shook his hand out of respect and agreed to drop off the car a few days later. When I dropped off the car I asked him to do a complete maintenance check to see if there are other issues that need to be fixed. He called me a few hours later and recommended a few other mechanical issues that I had to resolve. With the confidence that I saw in him I immediately gave him the green light to get started on fixing all that my car needed. His professional opinion and honesty is by far the most critical and important part of the service he gave me at a very reasonable price. I am grateful and extremely thankful to have found him and I will continue to go back to him for all of my car repairs. He earned my respect and my trust.
Sam Patino
★★★★★
3 weeks ago
I was looking for a new mechanic and I came across J&E. I was really stressed out from all the problems that had suddenly occurred with my car. My AC was suddenly not working, one of my brake lights had gone out, and I also needed a regular oil change. I had gone on a Saturday at first and Emad had told me that he needed more time for my AC problem. I appreciated the honesty so I came back on Tuesday. He called me halfway through the services to update me on the progress and explained why the AC went out when I asked. Gave me a quote so I knew ahead of time what I was looking at price-wise. Super reasonable prices! And he called me when my car was ready. He was very reassuring through the whole process and explained so well when I had questions. It was a really refreshing experience after some not so great ones with other mechanic places. His staff was so nice too! Thank you so much to Emad and his team!
Erik Huley
★★★★★
a month ago
What a great shop! Found them as a recommendation on Reddit. Checked out their reviews and they were all amazing! Decided to give them a shot. Phone was answered right away. They were able to take my car in same day. The service was done properly and for a fair price. They even fixed a squeaking problem I had in my wheel that I thought was going to cost me thousands. Very very pleased with their work. Even if this place is a far drive for you, I still highly recommend coming here. For sure I will be back next time I need service!
Tony Valle
★★★★★
a month ago
I will be 60 years old this year, and I’ve dealt with many mechanics over the decades. I can honestly say there are none I trust, respect, and admire more than Emad Salama and his team of professional, diligent, and honest mechanics. Emad exemplifies honesty, integrity, and a quality of character that feels increasingly rare in our fast-paced life here in Los Angeles. I simply cannot be the only one who recognizes this. What stands out immediately is the level of trust he inspires. Emad is fair, honest, and genuinely focused on doing what’s right for his customers. There is never a sense of being upsold or pressured. I truly appreciate his clear communication and straightforward approach. Whatever he tells me the bill will be, I’m happy to pay it, because I know it reflects exactly what was needed — and nothing more. Some may accuse me of being naïve, but I disagree. With age comes wisdom and discernment, and I’ve earned my credibility the hard way. Emad is always incredibly busy — phones ringing, cars lined up, nonstop demand — yet the atmosphere in the shop remains calm, professional, and orderly. Despite the volume of work, the team never appears rushed or stressed. That kind of environment does not happen by accident; it reflects strong leadership and a business run with care and respect. If you’re looking for a mechanic you can trust completely — someone who runs his business the right way and treats people with honesty and dignity — Emad is the real deal. I only wish this kind of experience were duplicated in every aspect of our lives, but too often the inverse is true.
Birgit Uhlig
★★★★★
a month ago
Amazing price and quick service. I love talking to Emad as well, he clearly knows what he’s talking about, is honest about his work, and makes me look forward to my tri-yearly maintenance :-) Not only the best service I’ve ever gotten done, but also the cheapest. Even when they’re packed to the brim they get the work done fast if you need your car for something the same day. Love these guys!!
Steve Charley
★★★★★
2 months ago
Excellent Service!!! Randomly found this place and I’m so thankful. Diagnostic tested my car even though I already knew what had to be done but I wanted to see what they would say. They called me back and explained the issue they were right about what had to be done. Gave me an estimate on the repair which was a great price and repaired my car before the end of the day. They definitely found a new customer. If your looking for an honest great mechanic come here you won’t be disappointed. Thank you Emad 🙏🏽
Allison Engel
★★★★★
2 weeks ago
I’ve had a lifetime of disliking auto repair appointments across several states, dealerships and oil change outlets. And then I lucked into finding J&E. It’s not fancy, with cars parked like Jenga pieces across its lot, but it excels in what matters: honesty, skill, and true personal interest in customers. Emad and his employees are gems. I hope J&E stays in business forever.
Satenique Squires
★★★★★
3 months ago
I had a very positive experience at J&A Complete Auto Service when I brought my Mazda in for a brake and rotor job, along with a cabin air filter replacement. Emad gave me a warm welcome and immediately reassured me that the work would be handled properly. Everything was completed within the exact time frame he promised, and it was clear from seeing his guys at work that the shop runs efficiently and professionally. I left feeling confident in the quality of the service and appreciated the straightforward, dependable experience.
All Bran
★★★★★
a month ago
Emad and his crew did an incredible job with my clutch & flywheel replacement on my Fiat 500! Every other shop quoted me 2-3x the price and they still managed to have it done in one day. Would highly recommend giving them a try👍
Elika Sepulveda
★★★★★
3 months ago
I was referred to J & E by a coworker and I’m so glad I listened. Emad fixed my front brakes and was able to do so day of drop off. It feels so relieving to drive a car without squeaky brakes and to know that my car was handled by an honest and professional mechanic. 10/10 would recommend
John Burton
★★★★★
5 months ago
Everything about my experience was fantastic. I chose J&E because Yelp had them with 4.9 stars on almost 1K reviews, and it makes perfect sense. Our '14 Prius needed brakes all around. I brought the car in the afternoon, the place was hopping; I fully expected them to need to keep it overnight. Emad met me as I entered. The whole operation was polite & professional, and efficient. They have an online estimate form so no surprises and everything is trackable. He called in under an hour with estimate and didn't pressure me at all about my choices. The prices were absolutely fair, and it was ready by end of the day. I will absolutely take all of our cars to Emad, and am happy to share this review with you. Car stuff is stressful and you want to be confident that you're in good hands and not getting gouged. I hope that you have as good an experience as I did, and those thousand other folks.
Rebecca Rodriguez
★★★★★
a year ago
One of the best auto shops in the area. I live a bit aways from the shop, but come here for repairs. Emad is always friendly and honest, his men do great work. I’ve had bushings and springs repaired, spark plugs, transmission fluid changed. Their work holds up. Definitely recommend A+. Emad and J & E is amazing.
jo Cobbett
★★★★★
4 months ago
It was my first time with J&E. My ABS system failed on my 2012 Prius. I had my car towed there so I hadn’t met anyone except on the phone. They got the work done and were very pleasant in there expression. Price paid was lower than the price quoted. The work was done genially on Saturday and I am very grateful to have found this company! They guaranteed the work for three years and I feel comfortable sending my car back and sharing the information with others. It came in $190 less than another quote that I’d had from a company further away And they seemed very familiar with doing the work and said they have to do a couple a month sadly. I like their expertise, their efficiency, and the ease of working with them in a comforting timeframe.
Jace Crawford
★★★★★
3 months ago
Drove in to LA for some vacation time and was feeling like my car needed some eyes on the engine. I called and he was quickly responsive and informative. I stopped by and he came out, talked with me, and informed me of the issues. Overall, the car is good to go but he gave me the confidence I needed that it was okay to drive. He spoke clearly and was very detailed in his analysis. He made some kind hearted jokes and made me feel comfortable. If I lived here, he would be my guy.
Stacee Hammond
★★★★★
a month ago
We've been taking our cars to J&E for years and will not go anywhere else. Reasonable and never pushy. If you've been traumatized by other shops before, you won't experience it with Emad and his guys. Actually honest mechanics.
Ehab Salib
★★★★★
4 months ago
J&E Complete did an incredible job on my BMW. I brought it in for a major service and they handled everything with total professionalism, transparency, and care. The work was done quickly, priced fairly. They know what they’re doing and take pride in their work. Highly recommend J&E Complete to anyone looking for a trustworthy and skilled mechanic!
Melodi Thomas
★★★★★
Edited 2 months ago
First and foremost, I would like to take this time to acknowledge how wonderful these guys are. Emad and his team are exceptional with the service they provide, impeccable professionalism, great prices, most of all they are honest. Thank you, Emad, for a great experience Xo 12/31/2025. As always, impeccable service. Thank you for taking our Hyundai for service on such short notice. You guys are awesome. Thank you Emad, see you soon :)
Lauren Josey
★★★★★
2 months ago
Quick and easy experience! I came in to get my brakes fixed and they did a great job - quick turnaround, friendly customer service, and reasonably priced. Everything was explained clearly and I felt taken care of. Would definitely recommend!
Ryan Powell
★★★★★
a month ago
My truck had some engine trouble and required a tow in. Not only could they help me immediately, but were swift, honest, and efficient at finding the source of the issue, and had me up and running the next day. Emad and the guys are terrific and friendly, I never go anywhere else!
Davide Gallagher
★★★★★
6 months ago
This was our first time as customers to J&E Complete Auto and was drawn because of all the favorable reviews. We had a sudden problem w/our car and brought it in. They were able to diagnose and fix issues for a car that also had additional concerns but we had avoided. Emad provided a full report with photos! and we were then able to get back on the road and now confident where we can return in the future. Highly recommend and thank you Emad and team!
