About Business
Conveniently located in Springfield, MA, J.E. Robison Service Co., Inc. has established a strong presence in the Car Repair market. They have specialized expertise in Auto repair shop, Auto broker, Auto restoration service, making them a top-choice Car Repair specialist in Springfield. Backed by 177 satisfied customers, they currently hold a prestigious 4.8/5 star status on our platform. They take pride in serving the diverse needs of Springfield, MA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, J.E. Robison Service Co., Inc. is the go-to destination for quality and service in Springfield, MA.
Google Reviews
Linda Marston
★★★★★
2 years ago
For ten years now, I’ve received stellar service from J.E.Robison, first on my previously-owned Mercedes, and now on my newer BMW. They are experts in everything they do, honest, straightforward, pleasant, and accommodating. I trust them completely. Even with a 40-minute drive to get there, it is well worth it.
Mazeratti Moussa
★★★★★
a year ago
Oh, this is the place to be, the owner is very professional, explained to me what the problem my car had even before thorough investigation. My brakes were sorted am confident driving my 2010 Audi Q7. They also handle almost all luxury cars from Bentley, Rolls Royce, BMW, Mercedes Benz, Audi and Jaguar. Sorry i didn't see any Japanese cars but you can call and find out. Great service, slightly pricey but worth spending that dime.
Dave Cooke
★★★★★
4 months ago
Very good communications, diagnosis and repair lead to a very positive experience @ their facility. Will be returning in the spring.
Richard D'Amico
★★★★★
2 years ago
My experience with JE Robison has been great. Having a 1972 Porsche 914, I had two prior experiences with Mechanics that were not positive in any way. I am thrilled to have professionals working on my car. They have kept me informed and sent along photos to show me the process. Very happy!
Sam Giler
★★★★★
a year ago
They did an amazing job and communication was on par. Here is a story of how my car got here in the first place. Long short story. Drove around all day in Greenwich CT, Hartford, and West Springfield, MA. After a brief break I started the car up and nothing happened except for a weird grinding noise. Waited for a bit and try again and still the same thing. Good thing i was close to my friends place to get it towed and inspect it ourselves. Found out the starter motor broke off. How???My friend recommended me to this place. Called them up to see if i could get my car looked at and repaired. After a full inspection they said i needed a new start motor. They were ok with me choosing what supplier to get the starter motor from. Car was ready after 1 week and it drives amazing. Nothing else needed to be repaired. Met the owner and he was very nice, knowledgeable and spoke very clearly with questions i had. If you have a Lotus (vintage up to the Emira) i highly recommend this place even though i am originally from Boston. Happy customer and thanks again
Chip T
★★★★
☆
Edited 4 years ago
Courteous, knowledgeable, interested in my car and doing a proper job. Good continued contact and follow up. Not inexpensive but you get what you pay for . Wouldn’t take a higher profile foreign vehicle anywhere else.
steve richter
★★★★★
3 years ago
Water pump replacement on my 98 boxster John and Maribeth have always for many years been fantastic. The work is impeccable. Best shop ever!
Herbert Selbach
★★★★★
5 years ago
1997 Bentley Brooklands. The expertise and dedication of J.E. Robison and his people for the repair/restoration is unsurpassed. A weekly update and detailed status information is very helpful in understanding of the work done or planned. My confidence level is at 100%.
Ken
★★★★★
2 months ago
BMW X3 Undercoated, superb job, beyond expectations, performed in a professional manner by true technical masters.
Tom Barbeau
★★★★★
9 months ago
JE Robison addressed a “No Start” problem, checked my timing belt, and did an oil change on my 1987 Porsche 944s. They fixed the problem, checked the belt, did the oil change and addressed my concerns in a reasonable amount of time considering they were slammed with vehicles. I was very happy with their service.
Steve Ross
★★★★★
6 months ago
John Robinson combines the rare skills of technical expertise above all others with a well-developed sense of what will make his customers happy. Literally the best in the country.
Peter Bordes
★★★★★
4 months ago
Bar none the best of the best I have ever worked with. I can't say enough good things about the quality or work done on our beloved Ranger Rover LWB.
Pat Delore
★★★★★
7 months ago
Excellent customer service. I had my brake system rebuilt on my 2009 MB C300. J.E Robison uses genuine MB parts and completed the job for less than the MB dealership wanted. They do the job right the first time. No problems or issues.
Jack DeSario
★★★★★
6 months ago
I brought my recently purchased 1987 Mercedes 560SL. J.E. Robison went over the car bumper to bumper, doing all necessary repairs, Maribeth kept me informed of work that was needed and there were no surprises. I couldn't be more pleased with the way the car is running and the professionalism shown
Bill Dalton
★★★★★
3 months ago
I purchased a car on Bring a Trailer from Robison Service Co. and the sale was handled efficiently . Staff were helpful, easy to reach and did what they said they would do.
Mark Chapman
★★★★★
2 months ago
So far my experience has been very good. There is much to do yet on the car and am grateful to get updates!
Bethany O'Neil
★★★★★
3 months ago
Marybeth, John, and the whole team at J.E. Robison are honest, knowledgable and they do a great job. I brought my recently purchased Land Rover from Carvana and it had a bunch of issues. They assisted in making sure the car was ready to drive, and even dealt with the insurance for me, I never had to lift a finger.
J. Sorrell
★★★★★
5 months ago
John and his crew are second to none. I brought them my 1984 Land Rover Series III I recently purchased, and they were thorough and honest about what needed to be repaired immediately and what could wait. I feel fortunate to live in western MA with access to such knowledgeable and highly skilled professionals. I would not consider going anywhere else for work on this vehicle.
Antonio Gonzalez
★★★★★
3 months ago
I’ve been taking my wife’s Mercedes Benz and my daughter’s Audi for servicing for the past 3 years. They do a great job and very friendly. Awesome customers service from front of the house to the back of the house. I will always use their services. Great price better than the dealership. I will recommend it. Keep up with the good work. God Bless You All………..👍👍
Christine Massaro
★★★★★
3 weeks ago
I have owned a Mercedes sprinter for 13 years and have had a difficult time finding honest, fair and competent mechanics. I just had a great experience with JE Robinson and hope to use them in the future. I would highly recommend them.
