James and Demay's Auto Repair

Keiosha

★★★★★

3 years ago

Went in for a broken door knob James immediately checked my car out and fixed it just had me get the super glue because he didn’t have any. He was very thorough and understanding and clear. Brought car back a week later for inspection one thing was off he brought me in and showed me and again with clarity explained what the issue was. This is a one stop shop where I will continue to come back for all my auto needs! All the staff was friendly and engaging definitely a good place that provides good business and it shows!!

storm miller

★★★★★

a year ago

I took my 2018 dodge charger gt plus in to get a new radiator expecting an enormous price tag for it. They came in over $1000 under the national average price for the parts and labor. Great work, very friendly and professional. Will be going here for now on!

The Trucker Josh

★★★★★

a month ago

Best place to go for honesty on your vehicle and prices too!!

Brian Stahl

★★★★★

11 months ago

Whenever I walk in for my appointments they're always working, everyone that comes through the door gets a welcoming greeting and walks away satisfied. Fair prices and amazing work. I highly recommend James and Demays Auto

Dave Hartland

★★★★★

a year ago

Looks can certainly be deceiving. And I guess I judge too harshly. I passed James and Demay's Auto Repair shop for many years before I decided to give it a try one day when my normal mechanic was unable to fit me in. And all I can say is: wow. Great service. MORE than fair pricing. And super efficient. I am only sorry I didn't try this place out before I did. I spent many wasted dollars at other places that didn't even necessarily get the job done. This place may look like a little dated on the outside...but let me tell you...the team inside is 100% the real deal. They WILL take care of you -- fairly, efficiently, and correctly.

Devon Henderson

★★★★★

a year ago

I finally found a reliable mechanic. I was taking my car to shade tree mechanics and then I found James.... Anything he has ever fixed on my car he has physically shown me what he did and explained to me how bad it was..... very honest and worth every penny! I would probably trust him with my life at this point

Lisa Martin

★★★★★

a year ago

This business is a hidden gem in Erie!!! I was drawn to this auto repair business because I learned James,(the owner), is a huge supporter in the local Lawrence Park Community and has been a lifeline for our local school district’s Learning Skills program… I am a firm believer one should support local small businesses in any way possible so I booked my car inspection with this garage.. And boy was I NOT DISAPPOINTED!!! First when I dropped off my car, James listened to my concerns and my experience with another Erie “garage”… I don’t have any experience with fixing cars, so I’m at the mercy of the mechanic.. I was convinced I was going to need “something” fixed in order for my car to pass inspection. Every single year I have gotten my car inspected, I ALWAYS have needed something done and it was ALWAYS expensive!! Today was the FIRST time, I have not needed anything!! He showed me my brakes were fine, my tires were fine, ALL my lights were fine(even the little license plate one), and all I needed to pay for was my inspection and oil change! They could have told me, I needed X,Y, and Z and I would have paid my annual $500-800 for my inspection with my previous garage.. An additional added bonus, it was done within an hour and a half after I dropped it off!!! Every other year, I had to leave my car for the day, and then ended up having to pick it up the next day! I can not recommend James and Demays Auto Repair enough!! I will ALWAYS get any auto service I may need here!! They are honest, trustworthy, reliable, and most of all, EXTREMELY helpful! I got the impression if I would have needed the shirt off of his back, he would have given it to me!! Do not hesitate to use this auto repair and inspection garage, they are absolutely amazing!!!

Abdul Taj

★★★★★

a year ago

I've never wrote a review before but I had to for this shop. Out of all the ones I've been to, this is by far the best. James showed me exactly what was wrong with my car and told me ahead of time what the price might be, which was much less than I had expected going in. Big brand car shops do not give you nearly as much help or attention as you'll get here, and now I'll never get my car fixed elsewhere.

Emily Danskin

★★★★★

a year ago

James and his staff are fantastic. He was recommended by long time customers who are friends of mine and I’m constantly thanking them for that. James is honest and knows his vehicles. He doesn’t push in-needed services or parts and more than once, he has helped other friends of mine who are now loyal customers.

Christopher Spinelli

★★★★★

5 years ago

So, I don't know how or where to start. I called on short notice to have my brakes and/or bearings looked at since there was a horrible noise coming from the front end. The owner had me bring my van in on super short notice mind you, right before LABOR Day weekend as well, and popped her up on the lift, diagnosed the issue, fixed the van, and she runs as sharp as a tack now! I couldn't be happier! I was given clear communication, pictures of the trouble areas, and A-1 kindness and hard work. Without his help and expertise, I would have ended up on the side of the road somewhere. James and Demay's, you guys have a great shop and thank you for all the help! Will recommend! (Below are picture communications of the faulty areas.)

Cory B

★★★★★

8 months ago

Alternator went out in our vehicle. It was our daily driver. They got us in that day and had it fixed the next day. Great service, good prices. We will definitely be using their services again.

Lucy Braymiller

★★★★★

8 months ago

I brought my encore 2020 to James believing that the water pump was going bad. He called me within 2 hours of dropping the car off confirming it was. James also called the dealership for me to see if it was still under any type of warrenty, which fortunately it being a certified used car from the dealership that warrenty is going to cover the repair. A repair that out of pocket would have cost my upwards of $650. I appreciate the honesty and integrity of James and would recommend this garage for any and all your repairs.

Kassie Babe

★★★★★

4 months ago

I got an inspection, everyone was nice and it was quick and easy service. The price was really good too. Thank you guys!

Caitlin Leuschen

★★★★★

a year ago

I had an outstanding experience with this auto repair shop. The technician went above and beyond, not only fixing my car quickly and efficiently but also making sure I fully understood the work being done. He was incredibly friendly and personable, taking the time to address all of my concerns without making me feel overwhelmed or as though I didn’t know enough. My grandmother even drove me to the shop, and she was just as impressed with him! It's rare to find someone who treats women with such respect, especially in an industry where some might try to take advantage or make us feel less knowledgeable. He was also amazing with my son, making the entire experience even more positive. The pricing was fair, well within my budget, and the technician even stayed late and came in on his day off to get the job done. We need more mechanics like him in this world. I would highly recommend this shop to anyone—he truly provides top-notch, trustworthy service!

Kassandra Thomas

★★★★★

6 months ago

I went to James and Demays’s because it was close to home, but I had such a great experience that if they moved further away, I would follow. They went into great detail about what exactly my car needed and broke down every penny that went into my bill. They did a great job. I am very happy with the service that I received. And I will be back!

Carolyn Selby

★★★★★

6 months ago

I started having my vehicle serviced here in April of this year and I cannot say enough good things about this garage. The service was exceptional and the customer service was unsurpassable! I got honest feedback and was charged more than a fair price. I was back there a couple weeks ago to have my AC fixed and once again, the same great experience. This past Friday I was headed out of town for a family wedding and the temperature light came on. After a frustrating half hour, I contacted James (after hours on a Friday) and he stayed on the phone with me and had me send pics so he could try to walk me through what needed to be done. Unfortunately, I had to leave my vehicle parked in a lot just off the highway and it’s being towed to James and Demays garage as I type this, but we made it to the wedding safely (thanks to family members who stuck with us on the highway) and had a great time! But kudos to James for selflessly answering my call and staying on the phone with me when he didn’t have to. Definitely 5 starts and I recommend this garage every chance I get!!!

Jessa Head

★★★★★

3 months ago

James was able to squeeze us in for a next day appointment. He was amiable and seems fair-minded. Service was prompt even though they were running shorthanded today. Overall it was a great experience and we will absolutely be returning when our vehicle next requires service.