About Business
Residents of Spokane Valley, WA, Spokane Valley have long trusted Jennifer's Auto Sales & Service for their expert Car Repair needs. Whether you need assistance with Auto repair shop, Used car dealer or general Car Repair support, they are well-equipped to help. They are well-regarded for their quality of work, maintaining a 4.2/5 rating with 285 reviews. Throughout Spokane Valley, and particularly in Spokane Valley, WA, Jennifer's Auto Sales & Service is recognized for upholding the highest standards of the Car Repair industry. Don't hesitate to contact Jennifer's Auto Sales & Service for any Car Repair inquiries or to schedule a visit to their Spokane Valley, WA facility.
Google Reviews
Kelly Hilbun

★★★★★
8 months ago
Chad my salesman was great, so was everyone I dealt with at Jennifers. I picked up a beautiful car 05C6 vette. It was as described and has since been checked out by my local chevy dealership A+ and new tires installed. I couldn't be happier! I also have a few freinds that have had positive purchases from them over the years. Thanks again KH ( Chad I think you owe me some concert tickets...lol) I also purchased b to b insurance seemed reasonable will update
heidi hohmann

★★★★★
11 months ago
Great experience buying a car for my husband! We were able to get the exact car he wanted, and able to negotiate the price with a cash offer. They didn't try to upsell us, talk us into financing, or be dishonest about the car. Super kind service as well. If you're looking for well cared for cars less than 15k with low to moderate miles, and want to pay cash, definitely check out Jennifer's!
Raylynn Glover

★★★★★
9 months ago
Had some issues with the extended car warranty insurance company when we bought the car a few years ago. They denied claims that should have been covered still under warranty from another service dealer. Went back to Jennifer's auto as that's where we bought the car and explained about the issues we were having. Jennifer's auto immediately contacted the insurance company & had our back they made sure the insurance company warranty followed the contract without any hesitation. !! Should of gone to Jennifer's in the first place. What an amazing group and service center.!
J G

★★★★★
5 years ago
Had an great experience at Jennifers, Our salesman Chad was great to work with. Everybody that we interacted with were great. They made buying a new truck an easy process. If I need another vehicle I would definitely not hesitate to return. Great work to all!
Kaitlyn McHenry

★★★★★
2 years ago
Just got done at Jennifer’s auto!!! I can’t say enough good things about this dealership. Taylor went above and beyond for us and was very personable! I’m a first time car buyer and this company made it the best experience for me! Also, they worked really hard for me to get the best rate possible!! I would recommend Jennifers Auto to anyone! Thank you so much for helping me achieve my dream car 😎
Mandy Brink

★★★★★
7 months ago
Justin Roberge was awesome in helping my daughter buy her first car. He made the experience quick and easy. He was not pushy and helped us look through all the cars within her budget.
Amanda Maxwell

★★★★★
Edited 3 weeks ago
Love them and love my car! Honest, respectful and speedy process. 10/10 experience.
Eric Exner

★★★★★
6 months ago
Justin is a friendly and knowledgeable salesman. He is not pushy and he did not pass me off to the "closers" or finance personnel. I highly recommend Justin at Jennifer's" Auto Sales. Justin made buying a car easy less stressful. Thank you.
Moneva Walker

★
☆☆☆☆
6 months ago
My wife and I bought a 2013 gmc terrain from this shady company got scammed brought concerns they brushed it off was disrespectful got mad because we didn’t take it and told them something put false documentation in records that is false had some old man that works there do an oil change and then we had some foamy stuff show up where u put the oil they made an excuse always wanted our vehicle there but could work with our schedule knowing we worked 6 days a week and could provide a loaner when asked! They was all rude! Now still dealing with issues and they have returned phone calls or emails Ryan ignores emails and won’t return calls when messages are left! I’m taking this further and as far as I need to! I be damned if a company will put false documentation on papers and try to screw my wife and I! Do not do business with this company they will screw you if they have the chance buyer beware run run run!!!!!! I regret this place with everything in me
Faith Johnson

★★★★★
7 months ago
I had a wonderful experience at Jenifer’s! My salesman, Justin, was absolutely amazing—he was enthusiastic, joyful, and truly cared about making the car-buying process smooth and enjoyable. You can tell he genuinely loves what he does. The dealership itself felt very reliable and honest from start to finish. I would highly recommend Jenifer’s and especially Justin to anyone looking for a great car-buying experience!
lupe mejia

★★★★★
2 years ago
Stop here first ! I had a great experience with Paul. Never felt pressured. I was a first time buyer. He worked with me to keep the payments down to where I wanted them. Always felt like he was on my side with the deal. All of the staff I interacted with during the process were kind and had a good sense of humor. Would highly recommend making this your first stop. My family and I will definitely be back to do more business with this company. Hard to find good genuine people now a days. Thank you guys! Loving the new car!
Kortney Aukerman

★★★★★
6 months ago
Justin was amazing! Answered every question we had kindly and professionally, was extremely knowledgeable. I don’t usually enjoy car shopping because people tend to make it feel so salesy but with Justin we felt he had our best interest in mind and was honestly a 10/10 experience:) give Justin a raise!!
Shiy Sheppard

★★★★★
6 months ago
Justin completely shattered the “pushy car salesman” stereotype. He was upfront, patient, and actually made buying a car enjoyable. He listened carefully to what I wanted, worked with my budget, and never tried to pressure me. Even after the sale, he went above and beyond—helping me troubleshoot a dead battery while camping with his family. Josh in service was just as amazing. He replaced a backup camera and my battery quickly, answered all my questions, set up my Sirius radio, and explained my warranty thoroughly. If you’re nervous about buying or servicing a car, ask for Justin and Josh. Hands down the best dealership experience I’ve ever had!
Grams Bmx

★★★★★
6 months ago
Absolutely the best car-buying experience I've ever had! Justin was amazing—he helped me find the perfect ride for my family and went the extra mile to make sure I got into the car I wanted. Even when I started second-guessing myself after doing more research, he reassured me by making sure I had a warranty that would cover anything that could go wrong, which gave me the peace of mind I needed. When it came time to sign the paperwork, it just happened to be pizza day—and yes, he even offered us a couple slices! Talk about great service. To top it all off, during the test drive when my baby started crying, Justin didn’t hesitate to help—he even held my baby's bottle. That kind of care and attention is rare. If you’re looking for a vehicle, ask for Justin. He’ll get you into the best, most reliable ride possible. Jennifer’s truly gave me an unforgettable and stress-free car buying experience!
Peter H

★★★★★
9 months ago
Shop here first! I do not have enough nice things to say about Jennifer’s. After my previous experience at a used car dealership on division called Grand Auto Sales about two years ago, I was nervous to shop again. After my car broke down and I didn’t know what to do, my mechanic recommended this place and wow am I happy he did. Narrowed down a car I liked, and because of my previous learning, I wanted to take it in to have my guy take a look at it before purchase, which they had no problem with me doing. Came back with a good report and only a couple of maintenance things that were due, which they took care of for me! I will absolutely be back to have my car serviced for all of my needs and I highly recommend anyone looking for a used car to shop at Jennifer’s. Love my 2019 Kia Optima!
Nickname

★★★★
☆
2 years ago
Purchased a 2018 Audi A4 Allroad on 6/7/23 Vehicles should come with a full tank of gas or a $60 gift card. Also wish my car was clean when I looked at it. When I got the car home and gave it a good wash. I could definitely see the paint wasn’t as nice as It looked under a coat of dust in their lot. Going to be expensive fixing all the spots somebody tried to fix themselves. Other than that everything was perfect 10/10. They worked with me to get a vehicle I LOVE. Their fiancé guy got me a better loan than other bigger dealerships. I wish I was alone for the test ride but I had a worse ride along at the Audi dealership. For some people buying a new/ used vehicle is very overwhelming so it’s hard to ask for simple things like. VEHICLES SHOULD HAVE A FULL TANK OF GAS and should be cleaned or offered to be washed before you drive off the lot. So overall 8/10
Justice Cravens

★★★★★
6 months ago
We cannot thank JUSTIN at Jennifer’s Auto Sales enough for helping my family find the perfect vehicle! He went above and beyond for us—literally spending day in and day out making sure we got the best fit with a great warranty. When we went for a test drive, Justin even helped feed my baby his bottle and entertain during test drives so I didn’t have to stress—what other car salesman does that?! When we came back, he celebrated with us over pizza he offered and made the whole experience feel special and family-centered. Justin isn’t just about selling cars—he’s about taking care of people. They’ve definitely won customers for life. If you’re looking for someone who truly cares, ask for Justin. He deserves all the recognition and support possible!
Riley James

★★★★★
3 weeks ago
Very thorough service of my 2010 Ford Ranger. Great price breakdown and great people. Found a lot of hidden issues that the dealership I bought the truck from "missed". If youre going in for service ask for Josh, great guy.
Debra Meleshko

★★★★★
6 months ago
Car shopping is one of my least favorite things. Especially needing to find a reliable fairly priced used car quickly. I remember seeing Jennifer's lot last winter & took a chance. I was looking for a Nissan Rogue & Jennifer's website listed 6. My online inquiry was responded to very quickly by Justin. I'm not easy to please but Justin was extremely helpful, knowledgeable & couldn't have been kinder. The next business day I arrived to check out the Nissans. I was assisted by Gerry who was amazing, a description he definitely earned. Within a couple hours i had checked out all the Nissan Rogues & one Nissan Kicks. I chose my Rogue & Ryan, the finance manager took it from there. Ryan definitely knows his business & had my financing quickly approved with a great rate. I can't say enough positives about Justin, Gerry, Ryan & the nice office lady. Jennifer's team made me feel valued and turned a scary situation into a simple, painless & even fun experience. Well done; you all deserve a 10 star rating.

Alicen Robinson

★★★★★
2 months ago
Worked tirelessly to get me approved the salesman Jordan was so kind and responsive answered every text I sent him and every question promptly, my check engine light came on shortly after and they took care of it immediately without issue! They had to make some adjustments to make it work without telling too much info they worked with me and my down payment and made it work!!! I’m so so thankful and will refer them to anyone and everyone looking to buy a vehicle! They don’t have crap vehicles they have a great service dept and an awesome boss who is also so kind! I waited a few hours for my car to be looked at and every person was so kind and helpful and friendly!!! If you have a bumpy past and need a second chance this is the place to go for sure!!! I can now go see my kids across the state in a reliable vehicle without worry and I am So so so GRATEFUL!!! Thank you Jennifers used auto you da BEST!!!