Jerry Seiner Chevrolet Service

Jake

★★★★★

a year ago

I took my Corvette in for a transmission issue, and my service tech was awesome. He kept me updated by text, gave me details of the steps to diagnose and fix the issue, took care of arranging a rental car, when I got it back the interior was clean, and none of my seats/mirrors/etc. needed to be readjusted. The 500s shop is about 5x further away than the one nearest me, but worth the extra drive for much better service.

Kevin Goff

★★★☆☆

a year ago

Once again I pulled in to the service bay and no one acknowledged me being there. The appointment went fine. However, when I got in the truck I noticed the oil life indicator had not been reset. Makes me wonder if the oil was changed. Also the tires were not rotated as part of the service I paid for. They did not give me a car wash token. The service you provide is slipping more. I said this before in another survey, but once I am done with the pre paid service I may not be back. This is basic stuff that is being missed and not done. I am disappointed again. Also after my last experience the service manager called. I missed his call but called back and left a message. No one has followed up. Once again something basic to good customer service and you failed at it.

greg whall

★☆☆☆☆

11 months ago

I bought a used vehicle to replace my other truck that was totaled last year. this year it started having electrical issues this year. I decided to take it to a dealership because I thought that they would have a better chance of figuring out what was wrong I explained the trouble codes that I was getting and had the truck towed in when it 'wouldn't start three different times each time I had to call the advisor to find out the status of my truck instead of him keeping me advised of the status. Each time another part is claimed to be the culprit. the last time after quoting me the price (plus tax) as usual I hear nothing for a couple of days so I call back and get the run around wait another couple of days and call again at this time I am told the part is on back order and could be a couple of weeks or months, I had the advisor send me the part number I go on line and find a genuine gm parts seller and order the part pay the extra for express shipping when the part arrives I take it down to the dealership to have them install the part ( a wire plug and a bolt) the next afternoon I get a call o com pick up my truck when I get there I am charged $542.00 labor

Just A YouTuber

★☆☆☆☆

a year ago

I made an appointment for a diagnostic was told the appointment was for today. I get all the way down there and they said oh the appointment was to hold it for a few days to guarantee you would be first priority when we could get to it. I was told on the phone that it was a same day diagnostic appointment. Then the girl tells me the guy I was scheduled with up and quit. I said I understand that happens, but you couldn’t have called with a heads up? She said oh we would have to have called at 7am. Great that would have been more acceptable then letting me drive 45 minutes to your dealership and then lie to me about what I scheduled, before eventually telling me the truth.

Ben Wilson

★★★★★

7 months ago

I was introduced to Becky to get a closer look at a new truck for my business needs, she was patient, accommodating and non pressure. It was nice to get more info and take a look without feeling trapped or pushed into a deal. Thank you

J r

★★★★★

a month ago

Brought my car in and Violet Silver was the best she really cares about her customers and our needs

Aaron Arellano

★★★★★

a year ago

Awesome experience. Joe was very friendly and professional. I was able to get an appointment quickly. And even though I was told it would take several hours to diagnose a possible battery issue they got me taken care of within a few hours. Faster than I had expected considering the que they had. They also fixed all my recalls and ordered a part for one of the recalls without me even being aware of them. Highly recommend.

J T

★★★★★

a year ago

James!my Dude,kept it Real with me through out the whole time i was super comfortable,Good lookin out! On the Brand new Whip!! Me like it a whole lot😆😃thanks Brotha!!!

Kevin Carnahan

★★★★★

2 months ago

These guys have a great service team and they're waiting area with a restaurant is nice with cool memorabilia on the walls.

Amy Capaul

★☆☆☆☆

6 months ago

Jerry Seiner Chevy service strung me along. The delays from their fault ended up costing me money in hotel stays as I was just visiting. They left my MAP sensor disconnected so it was also somehow a rush job, even though they had my car for over a week. I am still waiting on follow-up over something I need from them but all communication ceased almost immediately. I definitely do not recommend this business.

Burning Bush Group

★★★★★

2 months ago

Why do I keep coming back? I'll tell you why... great service and great people! Dan Long in particular makes this place great!

Kyanne Markus

★★★★★

a month ago

DAN LONG is hands down the best. He is super informative, and is always making sure my vehicle is taken care of. Couldn’t ask for better service!

guy markus

★★★★★

5 months ago

I want to take a moment to recognize Holly and Minnie in the customer service department. I had an issue with the extended warranty that I purchased with my 2024 Chevy Silverado. Although the problem was a misunderstanding on my part, both Holly and Minnie went above and beyond to ensure I was well taken care of. Thank you Both for the unmatched customer service. Jerry Seiner Chevrolet should be proud to have you on their team. Guy Markus

Amanda Hansen

★★★★★

2 months ago

Nice place to wait while they work on my car. Enjoyed the GM café with seating where I could work on my laptop. Griffin was very easy to work with.

Jaren Allen

★★★★★

a month ago

I had a great experience with the service department. Dan took great care of my truck, he was very polite, thorough and professional.

Andrew Clark

★☆☆☆☆

4 months ago

Overall not impressed. I scheduled an appointment to diagnose my Escalade. They didn’t get to it until the next day even though I had an appointment. They also misdiagnosed the vehicle and their estimate seemed high. I had a great experience at Ken Garff in American Fork. I didn’t make an apt, they looked at it within an hour of dropping it off and diagnosed it correctly and replaced the transfer case within 24 hours at more than fair pricing.

Anthony Hilton

★★★★★

3 weeks ago

Griffen was very cordial and helpful on my service visit. He seemed to represent Jerry seiner well as he coordinated my service appointment in an efficient and friendly manner. Thanks.