Tip Top Transmissions

mitchie the kid

★★★★★

3 years ago

I had recently bought a torque converter from a different company that had prematurely failed, and was denied help to get it replaced or rebuilt. I spoke with Mike at Tip Top and agreed to drop it off to be rebuilt. He discovered that the parts are not interchangeable and went through the hassle of buying the correct parts from the manufacturer, and within a day of receiving the parts, had it back together and ready to go. He did a great job.

Joshua Collett

★★★★★

5 months ago

If you need a well done job, with knowledgeable crew, this is the place to go. Great service, they communicated problems they ran into with me, and were patient with me while I got the funds for the repair. Exceptional service, and great work. Go here if you’ve got transmission problems!

Joe Blair

★★★★★

8 months ago

This shop is wonderful; our business had a customer that moved to the Salt Lake City area after leaving Georgia. Our business did work on the vehicle, but after they moved there was an issue. Tip Top Transmissions was able to work with our company to support our customer and resolved the issue. Customer was super happy about the results and treatment she received. We as another shop were absolutely thrilled with the way they worked with us, stayed in contact over the issue and were really fair on cost. For anyone in or visiting the area of Salt Lake City and have issue with their vehicle, they should see Mike and gentlemen of Tip Top Transmissions.

kellen tolle

★☆☆☆☆

Edited 6 months ago

i would give a 0 star if u could. one of the worst shop experiences i’ve ever had. they had my truck for two weeks and i got no calls and no updates unless i called them. the second time u called i was told that i was bullying them into fixing my truck and i was annoying them and that they no longer had interest in fixing my vehicle. they then lied to my insurance company and told them things that weren’t true to push me away. i talked to both the owner ross and mike and they had no remorse and in the end i was charged $90 for sending pictures to the insurance company. no process and no repairs were/was made. extremely unprofessional and i would rather fix it myself then bring it to these disrespectful impatient liars again. extremely unsatisfied and pretty angry with my experience. DO NOT BRING YOUR VEHICLE HERE. Edit Just spoke on the phone with mike and he is now threatening to tell my insurance i was trying to comit insurance fraud. i called to ask for my money back. he had told me my frame was bent so i took it to a frame shop and they said it was not. i asked him for my money back because his diagnosis is incorrect and was a waist of time. he then started yelling at me over the phone and threatening to lie to my insurance again about something not true. Again. DO NOT BRING YOUR VEHICLE HERE. These guys are very unprofessional.

meowcie

★★★☆☆

8 months ago

I took it in for a repair and they proceeded to do a whole transmission rebuild without contacting me first. On top of that their mark-up on parts was double the cost of the toyota dealer, triple the cost of an aftermarket rebuild kit. The rebuilt transmission has been working for a while now, I don't doubt their mechanical skills, but I don't feel like there was a lot of transparency in what I would end up paying.

Lance Mickelsen

★★★★★

a year ago

These guys are amazing! They sent their own tow truck when AAA wouldn’t tow my truck with the transmission out. I had a vacation I was taking my family on and they went out of their way to get it done in time. Not only that, but I was at work until after they closed… since my trip was first thing in the morning, they brought my truck to my work and dropped it off for me. They went above and beyond!! I definitely recommend Tip Top Transmission!!!

Dan Butler

★★★★★

3 years ago

I've used their expertise a few times now. Not once have I been led down the wrong path. The transmission in my Jeep works perfectly as well as the other transmissions we've had them assist with. 5 stars all the way!

Kris Vaccaro

★★★★★

7 months ago

MOM LOVES HER CAR!!! Took my mom‘s car to them for repairs. She says it runs better than it has In the last 25 years. Thanks, Mike and team for an awesome job and making my Mom, feel safe now to drive.

Skyler Crane

★★★★★

5 years ago

I am very particular about my dodge Cummins pickup and always do my own work, transmission work is another story. But I trusted Joey with my truck and couldn't be happier with the outcome. My truck drives better than new and towing is no longer a pain. I would recommend Tip Top to anyone needing work done.

Cade Jensen

★★★★★

4 years ago

Tip Top is a great place to work with. Sadly we brought in our car during a time when supplies were hard to come by so it took longer than expected. Not their fault. I worked with Ross who was always helpful and informative. Prices were better than anywhere else I checked. Best part is that the car was repaired and runs great. I think my only complaint was they charge 3% to use a credit card— at transmission costs I think use of CCs are expected. But again, I checked multiple places in the area for replacement service and Tip Top couldn’t be beat with prices or speed of repairs. Talk to Ross when you get there.

Lindy

★★★★★

a year ago

I've taken my 2005 diesel van here many times. The initial discussion was to bullet proof but after some much needed repairs, the van has been running great with no issues and currently no need to bullet proof. Ross and the team are very professional, responsive, and transparent with timing and price. They've never tried to upsell me or offer services that aren't needed. I will continue to bring my van here and refer people as much as I can!

Ann Merrill

★★★★★

2 years ago

I brought my Subaru in because the transmission was having problems. After evaluating, Ross called me and we discussed my options. We decided to replace the transmission. He was very thorough in describing the issues and my options. He never pressured me but he advised me. I went back to TTT and Ross when my engine started having issues. Ross and team once again saved the day. With new spark plugs and a few other adjustments, my beloved Subaru was running like new. Recently, I brought my daughters car into Ross, and he checked out a bunch of issues. He called me and was very honest about the situation. He suggested we not waste our money trying to patch this car back together. Some mechanics would probably have done some work on it even though it's a lost cause. Ross, suggested that it would be best not to spend our money on this car. I'm so thankful for his honesty and advice.

Ron pearson

★★★★★

a year ago

I had my 4r100 rebuilt and upgraded to a stage 3. It runs great. Super happy with the shifting. Worked with Mike and Ross, both were great to work with.

Dustin A.

★★★★★

a year ago

I took my E-350 camper van here for transmission problems, and they found many more complicated underlining electrical issues causing my transmission to break apart. The problem involved lots of effort and attention but Ross found the main culprit. After receiving it back, many electronics work that previously didn't, and it runs very smooth unlike before. Ross and Mike did an amazing job and they both are incredibly knowledgeable. Thank you Tip Top for getting me back on the road!

Mike Eiting

★★★★★

2 years ago

Took my 2005 F-150 with (300K+ miles) in for service when it started hesitating during acceleration thinking it was the transmission. I left it with Ross and his Team of (real) mechanics. About a week later Ross called me to let me know they had finally tracked down the real problem after extensive testing and troubleshooting - a cracked spark plug on the #7 cylinder. That blew me away! Wasn't the trans after all. I had them replace all the spark plugs (which is a beast on the 5.4L Triton), replace the fuel & air filter, and give it an oil change with full synthetic Valvoline. Ended up costing me a fraction of what I was expecting and I have driven the truck hard for two weeks with zero issues. They really fixed it! I can't say enough about the good communication, expertise, and integrity of these guys. Ross and his Team are awesome! I will definitely use them again because they do a LOT more than just transmissions. They have earned my trust.

Charlotte Longmore

★★★★★

5 years ago

The guys at Tip Top are awesome!! They have worked on my cars for years. We run some pretty old cars and they have been fair with each one. They have been very fair working with us for warrant work. They have been very up front about my costs. I love that they give my cars a check over each time they have it. It gives me a heads up for future costs and no surprises. You can't go wrong with them.

Dane Fillmore

★★★★★

2 years ago

Ross with Tip Top transmissions is the best mechanic I’ve ever dealt with. He quickly diagnosed the issue with my Subaru, gave me multiple repair options, helped me look at replacement used cars, and never pressured me into anything. They can do anything from helping stay on top of maintenance to engine repair. Highly recommend