About Business
For professional Car Repair care in Fort Smith, AR, Fort Smith, look no further than Jiffy Lube. Their team excels at delivering top-tier results for Oil change service, Auto glass shop, Car inspection station and related Car Repair needs. Their customer-centric approach has earned them a 4.3/5 rating based on 237 pieces of feedback. They have become an integral part of the Fort Smith, AR community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Fort Smith, Jiffy Lube is ready to assist with your next project or repair.
Google Reviews
Randy McGhee SR
★★★★★
3 months ago
Got an oil and filter change there today and was extremely happy with the service! Jacob went above and beyond helping. Found a potential problem that could have caused big problems down the road and again went above what you would expect. Jacob should get 10 stars!
Patrick Simmons
★★★★★
a month ago
Awesome job guys!!! Fixed me up with some wipers right in the middle of a major winter storm. Jacob and Ryan braved the storm and changed them for me.
Nancy Dockery
★★★★★
5 months ago
Great customer service. Explained what they needed to do and why. Very kind . Employees and manager were very helpful and professional
Shatanna Lee
★★★★★
a month ago
Jiffy Lube was a great experience! Speedy service and efficient! Jacob was very informative and helpful! Highly recommend
Bekah Dawn
★★★★★
a month ago
I was out of town at my best friend’s house and stopped by for an oil change. The sweetest people took care of me in a quick manner and I will remember them next time I need an oil change!
Brandy Cargill
★★★★★
6 months ago
We took both our vehicles to Dylan and Logan at the Jiffy Lube on Jenny Lind and the service was really quick and efficient. Dylan explained everything we needed and treated us like family. Even showed us what our air filters looked like which were not great and thankfully they had them in stock to replace and we got free wiper blades. Would recommend highly to anyone needing an oil change!!!
Christina Sigler
★★★★★
a month ago
I used to come here years ago until I started doing my oil change at the dealership. I received exceptional service. I will continue to come here for future oil changes.
Aaron Massey
★★★★★
a month ago
Jacob and Britany were absolutely amazing. These guys deserve a raise. They’re the reason I come back.
Alan D McGuire
★★★★★
2 months ago
Brittany and the team did a great job with my car this morning. I also discovered that they offer other auto services such as replacing wiper blades, rotating tires, and replacing differential oil.
Dave Outdoors
★★
☆☆☆
2 months ago
Tried to convince me that my 45 day old battery was weak and needed to be replaced then said my TWO WEEK old wipers were streaking and could be replaced. Then the asked me if I wanted to replace my air filter that was so new it was still white. You have convinced me to start doing my own vehicle maintenance from now on so I thank you for that.
Laura Foster
★★★★★
3 months ago
Quick, easy, great guys working every time. The service is worth it. Every time I have a question between services, they are glad to help out. They do tire rotation now!!! Just found out today. I have a 2024 Ford Explorer and they have serviced my last 3 vehicles.
Tiffanie Payne
★★★★★
2 months ago
There was 2 guys that I dealt with while getting me oil changed. I think their names were Jacob and Aaron. Aaron (the tall one) explained everything to me and was very professional and sweet. As I was watching them they worked really well together and in a fast manner. I will definitely be back! Thank you Aaron and Jacob for making my jiffy lube experience the best!
Kevin Croxton
★
☆☆☆☆
3 months ago
Ever since Jiffy Lube took over this oil change garage, they charge much more than the previous owners, and every time we come in, tell tell us all of these things that need to be done to our car. If we did them all, we wouldn’t get out of there for less than 500 bucks. I know that businesses are trying to make money, but their approach is pretty shady. While I was waiting for my car today, there was another lady waiting as well, and they came in and told her the exact same things that needed to be done to her car. She informed them that she had a company car, the warranty had just run out and all she could do is change her oil. They came back and told her that they couldn’t change her oil, because some screws were ground down on the skid plate and that she should take it back to where she got it and have them do it. It was very suspicious. I’ve never seen anybody turned down for an oil change. Bottom line….. I’ve known for a while that the practices of this Jiffy Lube, which just took over the establishment, are a bit shady. I’m tired of the higher prices and them trying to persuade my family to pay for all these extra things on our vehicles. They are convenient as they can get you right in to get your oil changed, But I think I’ll plan ahead and make an appointment somewhere else next time.
Emily Treadaway
★★★★★
a month ago
Ran into Jiffy Lube for a tire rotation and oil change. Excellent customer service, explained everything to me. I had several tire issues which they showed me but no pressure to purchase extra services.
Jay
★★★★★
2 months ago
This was the most professional crew I've ever seen compared to every other oil change experience I've ever had and I will be returning for future services. They excell in customer service, timelines, and teamwork. Very well done!
Ashley McShan
★★★★★
2 months ago
Both gentleman were wonderful and very professional. I asked for only an oil change and no extras and they did not pressure. They communicated well together and also took care of me! Thank you for an easy oil change without the gimmicks!
Jennifer Reves
★★★★★
a month ago
Super professional! Very courteous!!! The lady working in there is super informative on everything that may or may not going on with your vehicle and will help you make sure u keep the right maintenance and the right time up to date! Was also quick about it! Super great place
Chris Donelson
★★★★★
Edited a month ago
Greeted promptly. Professional. Knew what they were doing. Car was inspected. Lights, wipers etc. oil change completed. Review of manufacturers service recommendations. Courteous. Everything went smoothly. Great service experience.
J B1983
★★★★★
a month ago
I thought they would just change my oil and filters but they also after checking out my car and getting my approval changed my oil, 2 filters, changed a tail light that was out and rotated my car. Everyone was super nice and they did a great job. Will definitely be using them again!
Jack Burthe III
★★★★★
a month ago
Brought two cars through today. Brittany greeted with great customer service. Was clear and concise and didn't try to oversell me past the oil change I was trying to get. Had Aaron, Shayne and Max take care of both my cars (Honorable mention to Jacob coming in for the second car). The crew was excellent and their communication between each other was relaxed and extremely professional, the confidence in their work was apparent. They walked me through what they found with their inspection and didn't try to pressure me into extra services. Will definitely continue to bring my vehicles here. And Happy Birthday Max!
