Jiffy Lube

Lauren Mary

★★☆☆☆

5 months ago

The guy was extremely pushy and judgmental. I told him I will change my own air filter and he laughed at me. He continued to pressure me to get other things done even after I said no

Matt Lee

★☆☆☆☆

a year ago

THERE OF PLENTY OF BETTER QUICK OIL CHANGE PLACES IN THE QC, DO NOT GO HERE. My most recent experience at the Jiffy Lube on Elmore is the last straw. They’re consistently rude and don’t provide quality service. I was asked if I wanted to buy a new cabin air filter, which I denied, and the salesmen Bryan H. made rude comments about how I don’t take care of my vehicle which is not true! This time they maliciously put a strap in my air filter compartment which made a loud rattling noise when I turned my AC on. I was able to find it before it caused damage luckily but this sort of behavior is childish and unacceptable. Just because someone doesn’t want to buy air filters at an oil change place doesn’t mean you should try to retaliate. I would highly recommend you take your car elsewhere before they try to break something on your vehicle too.

Ande Miller

★★★★★

3 months ago

I had a great experience. Quick service very friendly, not pushy just very helpful.

Adrian Perez

★☆☆☆☆

3 months ago

Last time I went there they put me in bay three because my car was too low this time they made go through bay 2 and my car hit and when I told the tech my car hit he didn’t care, I wouldn’t go here they are rude and unprofessional!! If my car does any crazy symptoms in the next couple of days I’ts going to be on them!!!

David Campbell

★★★★★

a year ago

Thank you Bryan, wow, I’m so impressed by my experience here at this Jiffy Lube!! Bryan was very friendly and knowledgeable in helping me through the process of getting my wife’s car oil changed. I highly recommend you give this location a try. 5 star experience!!

JOHN TYLER

★☆☆☆☆

Edited 5 months ago

I stopped in to get the oil change and they raised the price and didn't let me know and They charged me $51 for a Air filter for the cab and I could have got it for 1999 at an auto parts store I will not go back to this establishment and you lost a loyal customer, I'll take my 4 vehicles to someplace else to have it change from now on. Zero stars.

Paul M

★★★★☆

9 months ago

Place is clean, the ask and explain(educate), no up sells, excited to help. No sticker reminder, no vacuuming on full service but Not bad.

Brandy Lawrence

★★★★★

a month ago

I went for an oil change. The technician showed me the condition of the filters, but did not pressure me to getting them changed as other places have done! First time visiting and will be returning.

jim moody

★★★★★

4 months ago

I travel a lot for work. I get a lot of oil Changes. The jiffy lube is always fast and the staff super courteous. A great place to stop.

Rodell Morgart

★★★★★

a month ago

Service team members were all very friendly and accommodating. The work was done efficiently and I was on my way.

Sarah Alexander

★☆☆☆☆

a year ago

I don’t usually take the time to write a review but this is the worst customer care experience I have ever had. It started out fine. I pulled in around 8:20 in the morning. There were no other cars in line so there wasn’t a wait. I put my car in park outside the bay closest to the office. I went and sat in my office while they pulled my car into the bay. I had just gotten comfortable sitting in my chair when I heard a loud bang that shook the windows. That’s when I saw that the employee smacked my door on the window between the shop and the office. He then looked at me like a deer in the head lights turned around and said nothing. The manager popped in said I needed full synthetic and it’s 109.99. and if I could still pay for that. When he came back in to ring me up I mentioned to him about the dent in my door. He immediately got confrontational but said I see the dent. Went out and we took a look. Opened the door and the dent was maybe an inch above where it would have been hit. That’s when I got written off. We measured the spot with no one in the vehicle either. He just made me out to be a liar. They dented my door and wanted to cover it up and made absolutely no attempt to reconcile the situation. I will never be back again due to the unprofessionalism I received this morning.

Lauri Hageman

★★★★★

2 months ago

It wasn't busy at all so I got in and out rather quickly. The service guys were friendly and informative. I'll definitely be back.

CavalierKing H

★☆☆☆☆

5 months ago

Went here 3x to get an oil change. 1st time went fine, but the last two did not. After getting the 2nd oil change done, my oil light went off after a month and my dipstick had zero oil on it. Happened again the 3rd time after a month and decided to bring it into an actual autoshop and have had no issues since. I even paid for the top tier oil change they offered too. BS practices and almost ruined my engine.

Chase

★★★☆☆

2 months ago

Great place to get oil change, but make sure you check your receipt before leaving. They charged me for something they said would be free and said the coupon code was what made it free. The coupon code should be applied at the end after items that were given free are taken off the charged bill

Christopher Mott

★☆☆☆☆

4 months ago

Went to this location and asked for a oil change. Was super annoyed with up sale attempts. I am a mechanicby trade, but I was in a hurry to leave town so for the first and only time I came here. My vehicle is a 2015 Honda CRV that had 87000ish miles. Long story short, not long after when I was coming back from my trip to upper Wisconsin my engine locked up. Totalled. Had to get a used one put in at decent expense. Oil was black, and while I cant remember the exact oil filter I put on it previous oil change, couldn't be sure if it was ever really changed. Im not even so sure the correct oil 0W20 was used. NEVER AGAIN!

Susan Dwyer

★★★★★

3 months ago

1st visit to Jiffy Lube. I had an oil change but we added a filter and rotating tires plus checking all fluids. Dave was exceptional and made the experience easy. I left feeling my car is in good order to face winter! Thanks!

Rasso Fam4

★★★☆☆

2 months ago

Good place to get oil change, but make sure you check your receipt before leaving. They said they would give me a free air filter if I bought the cabin filter. I was charged for it and they said the coupon was taken that filter off. Coupons should be applied at the end of the transaction, after items are taken off. After a brief argument, they refunded me the money