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About Business
Jiffy Lube is a leading Car Repair specialist serving the Indio, CA, Indio area. They provide a wide variety of solutions, including Oil change service, Brake shop, Car battery store, and other Car Repair tasks. Boasting a solid 4.6/5 rating from 413 verified reviews, their reputation precedes them. As a locally-owned business in Indio, CA, they are deeply committed to providing honest and reliable Car Repair support to their neighbors. If you are in need of Car Repair assistance, we invite you to reach out to them today or visit their location in Indio, CA.
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Google Reviews
Joe Schmo
★☆☆☆☆ This review is way past due! And if I could give this place a zero star rating I would! Jiffy lube is not an ase certified shop! This I discovered after taking my son’s truck n for a simple oil change. On November 26,2024 I took my son’s F-150 for an oil change. I asked for the synthetic oil since the it could go a while longer in between oil changes. After paying around $175.00. I took my son’s truck home and parked it. Since it was the thanksgiving holiday, it remained parked for 2 days afterwards. At around 11:30 pm on the 28 of November, my son decided to go visit his girlfriend in another town. And when he started his truck. It smoked badly, and he came inside the house calling me to see what was going on with his truck. I told him that his truck was more than likely over filled with oil, and I’d call jiffy lube The next business day. I called jiffy lube on the 29th of November to let them know about the situation, and I was told not to worry about it and everything was fine since it had been filled with synthetic oil. It was just the synthetic oil burning off the carbon deposits in the engine. Against my better judgement I listened to to Angela who is the person in charge of the place, but the truck continued to smoke and it never had this problem before. At least not until I took it to jiffy lube. In early February I received an email from Ford Motor Company that there was a recall issued for my truck and my son’s truck and I needed to schedule an appointment to update the system.. on March 7,2025 ford came out to my home to install the update on both trucks. I gave the Ford technician the keys to my son’s truck so he could do the update on his truck first. Upon the technician starting my son’s truck smoke poured out of the exhaust, and he (the technician), asked what the heck was wrong with his truck. I explained that I had a oil change from jiffy lube and that it had been smoking ever since. He immediately popped open the hood and inspected the the oil level, stated that the truck had been overfilled with oil. I immediately called jiffy lube and asked for Angelica. I had the ford technician speak with her directly and he told her that they had overfilled the truck with oil change. She said that she would come over to see the truck, but then changed her mind in a later call saying she couldn’t get away from the shop and asked for me to take the truck into the shop. The next day I took the truck into jiffy lube , and the response from them was that I should have told them earlier about the situation , even after telling them that I had called them. They continued to deny that they had done anything wrong. I had to take my son’s truck to the dealership and pay for a tuneup which cost 💲 1,500.00 and that didn’t stop his truck from smoking. I again had to take it back to Ford and pay another $1,500.00 for them to replace the oil bypass for his turbo. The truck stopped smoking, but now his check engine light is on, and I’m getting trouble codes saying that the catalytic converter is bad/ plugged and or the oxygen sensors are damaged. So another $1,000.00 in repair costs at least. Do yourself a favor and stay away from this unscrupulous company. No one will admit that they screwed up! Well it’s been months since I last followed up on this issue with jiffy lube & they of course don’t want to be held accountable for their screw up. Now for the past several months I’ve been getting P0420 & P0430 trouble codes on the Ford. Well now I’m looking at over $4,100.00 to replace the catalytic converters ,O2 sensors and other components. All because of incompetence of jiffy lube and its employees. Please do yourself a huge favor and stay as far away as you possibly can from this business. Since this has happened. I have encountered numerous people who have taken their vehicles to this location and have had nothing good to say about this place, other than to say that they regret taking their vehicles in for a simple oil change. Ie: forgetting to put oil in the vehicle after draining it , or putting the drain plug back in.
James Kieft
★★★★★ A big thank you to Adrian and Anthony for a fantastic job on my vehicle. They were courteous and professional . I was in and out in no time. Again 5 stars for a job well done . .
Jazmin Garcia
★★★★★ Very fast and efficient team ,get you in and out very fast. Jesus ,Anthony ,and John were very courteous and respectful I recommend Indio store to anybody in the Coachella Valley. Best service I’ve had in California, thanks to the whole team.
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