Jiffy Lube

Barb Y

★★★★★

2 months ago

These guys are a very efficient Efficient and professional. They get the job done. Thank you, Adrian and the crew.

Shirin Shiraliyev

★★★★★

a year ago

I had red oil sign on my car, i went there they check it and diagnose it maybe oil pressure sensor makes that problem. I was so worried about my hyundai sonata, why it makes that. I told them please fix it, after repair sensor now it doesnt make anymore red oil sign Thanks for great job and take care of your customers I am really appreciated for your work and patience guys... 100% Recomended to everyone... if you need something about oil, brake or sensor problem check those guys

missdreadknot

★★★★★

6 months ago

Literally the best place you can go. The service is the best. Jesus and the entire team go above and beyond. My daughters didn’t want to leave. They are honest and genuinely caring:)

JSmokePPSS

★★★★★

6 months ago

Been a customer for years, always Come to Jiffy Lube in Indio. Out of all the other locations this one has always been on top of it and got me in and out in a Jiffy! Will continue to come back Jesus and the guys always provide great service.

Aaron Isham

★★★★★

2 months ago

I recommend jiffy lube. A bit pricey but They are quick friendly and very professional. Indio,Ca

Roel Vidal

★★★★★

4 months ago

Service was topnotch and customer service was excellent. Will definitely keep coming back here and recommend the place to my friends. Great job!!!

Richard Green

★★★★★

5 months ago

Fast and friendly service. Angela did a great job taking care of me and also making sure I was able to take advantage of the $10 off coupon on the website that I was unaware of.

Rena Lua

★★★★★

2 months ago

Jesus and Anthony are wonderful. Professional, quick and thorough. Much appreciated their time and reassurance.

Angie Silva Velasquez

★★★★★

2 months ago

Always excellent customer service and they do a good job. They get you in and out too, not a long wait.

Robert Rodriguez

★★★★★

5 months ago

Old school customer service, very clean facility! Impecable customer service. The Lead Angela. Was so helpful and informative on all services. They literally went above and beyond. I’ll for sure be a repeat customer at this particular location. Thank you to and your team

James Ryan

★★★★★

a month ago

Great service, fast oil chain, great job overall nice guys hard work quality service from this location

Christopher Dorantes

★☆☆☆☆

4 months ago

I had zero leaks on my driveway! This place stripped my drain plug and tried to say my car was already leaking oil. Complete bs! I might be out of oil by the end of the day after they stripped my drain plug! Also zero leaks at the place they changed my oil!

Kimberly Allard

★★★★★

a month ago

I just wanted to reach out and leave a review based on the phenomenal experience I had at Jiffy Lube in Indio. I’ve always taken my car to Mazda for oil changes, and it’s unbelievably expensive. For some reason I thought I was bound to going there because of my warranty. This is definitely not the truth. It may be preferred according to Mazda, but it’s not necessary. I drive a 2023 Mazda CX30 Carbon Edition and the best price at Mazda with coupons is $130.00, plus I have to drive all the way to Palm Springs. I had a great experience from the beginning, through the online portal, researching services and looking for any available deals. It was super easy to sign up and get a quote. When I had arrived to Jiffy Lube, I pulled into the parking lot, parked my car and as I was getting ready to exit my vehicle, I was approached and welcomed by a representative, named Angela. I was very surprised to see a member of their team come outside to see how she could help me. I did not have a scheduled appointment, and I hadn’t called to say I was on my way, so when I was greeted at my car door I thought it was awesome. Angela was very kind, her demeanor was pleasant, she is very knowledgeable, and professional. I admired her willingness, and enthusiasm in providing great customer service, while addressing the reason for my visit. I felt seen, and heard which are two very important aspects or details when I am dealing with any kind of business. Just a basic understanding of what it is that I wanted without all the extra fluff, while answering all the questions I had. The entire team were amazing, my experience was a great one and I would highly recommend anyone to take their vehicles to Jiffy Lube, Indio. I can’t speak to other services aside from an oil change, but I’d be willing to bet they would do an excellent job, at a very reasonable price. I’m very pleased with the outcome, and the price I paid. Many thanks to everyone who helped me, for taking such great care of me and my car. I will definitely be back.

Mike Honz

★☆☆☆☆

a month ago

I showed up at 4:15 for an oil change. As a business owner I have 4 trucks serviced at this location. The bays were all empty and the employee was sitting outside on the patio. I told him I was there for an oil change. He informed me that it was only him and 1 other employee on site and the service would take 45 minutes I thanked him and went to their other location on Adams Ave and Hwy 111 in La Quinta Anthony greeted me immediately and I was in and out in 15 minutes. He was very professional My trucks will serviced by them in the future 12 years in Indio!!!

Jazmin Garcia

★★★★★

a month ago

Very fast and efficient team ,get you in and out very fast. Jesus ,Anthony ,and John were very courteous and respectful I recommend Indio store to anybody in the Coachella Valley. Best service I’ve had in California, thanks to the whole team.

James Kieft

★★★★★

3 weeks ago

A big thank you to Adrian and Anthony for a fantastic job on my vehicle. They were courteous and professional . I was in and out in no time. Again 5 stars for a job well done . .

Joe Schmo

★☆☆☆☆

Edited 6 months ago

This review is way past due! And if I could give this place a zero star rating I would! Jiffy lube is not an ase certified shop! This I discovered after taking my son’s truck n for a simple oil change. On November 26,2024 I took my son’s F-150 for an oil change. I asked for the synthetic oil since the it could go a while longer in between oil changes. After paying around $175.00. I took my son’s truck home and parked it. Since it was the thanksgiving holiday, it remained parked for 2 days afterwards. At around 11:30 pm on the 28 of November, my son decided to go visit his girlfriend in another town. And when he started his truck. It smoked badly, and he came inside the house calling me to see what was going on with his truck. I told him that his truck was more than likely over filled with oil, and I’d call jiffy lube The next business day. I called jiffy lube on the 29th of November to let them know about the situation, and I was told not to worry about it and everything was fine since it had been filled with synthetic oil. It was just the synthetic oil burning off the carbon deposits in the engine. Against my better judgement I listened to to Angela who is the person in charge of the place, but the truck continued to smoke and it never had this problem before. At least not until I took it to jiffy lube. In early February I received an email from Ford Motor Company that there was a recall issued for my truck and my son’s truck and I needed to schedule an appointment to update the system.. on March 7,2025 ford came out to my home to install the update on both trucks. I gave the Ford technician the keys to my son’s truck so he could do the update on his truck first. Upon the technician starting my son’s truck smoke poured out of the exhaust, and he (the technician), asked what the heck was wrong with his truck. I explained that I had a oil change from jiffy lube and that it had been smoking ever since. He immediately popped open the hood and inspected the the oil level, stated that the truck had been overfilled with oil. I immediately called jiffy lube and asked for Angelica. I had the ford technician speak with her directly and he told her that they had overfilled the truck with oil change. She said that she would come over to see the truck, but then changed her mind in a later call saying she couldn’t get away from the shop and asked for me to take the truck into the shop. The next day I took the truck into jiffy lube , and the response from them was that I should have told them earlier about the situation , even after telling them that I had called them. They continued to deny that they had done anything wrong. I had to take my son’s truck to the dealership and pay for a tuneup which cost 💲 1,500.00 and that didn’t stop his truck from smoking. I again had to take it back to Ford and pay another $1,500.00 for them to replace the oil bypass for his turbo. The truck stopped smoking, but now his check engine light is on, and I’m getting trouble codes saying that the catalytic converter is bad/ plugged and or the oxygen sensors are damaged. So another $1,000.00 in repair costs at least. Do yourself a favor and stay away from this unscrupulous company. No one will admit that they screwed up! Well it’s been months since I last followed up on this issue with jiffy lube & they of course don’t want to be held accountable for their screw up. Now for the past several months I’ve been getting P0420 & P0430 trouble codes on the Ford. Well now I’m looking at over $4,100.00 to replace the catalytic converters ,O2 sensors and other components. All because of incompetence of jiffy lube and its employees. Please do yourself a huge favor and stay as far away as you possibly can from this business. Since this has happened. I have encountered numerous people who have taken their vehicles to this location and have had nothing good to say about this place, other than to say that they regret taking their vehicles in for a simple oil change. Ie: forgetting to put oil in the vehicle after draining it , or putting the drain plug back in.