About Business
For professional Car Repair care in Atlanta, GA, Sandy Springs, look no further than Jiffy Lube. Their team excels at delivering top-tier results for Oil change service, Brake shop, Car battery store and related Car Repair needs. Their customer-centric approach has earned them a 4.0/5 rating based on 423 pieces of feedback. They have become an integral part of the Atlanta, GA community, known for their dedication to excellence in the local Car Repair sector. For those looking for the best Car Repair experience in Sandy Springs, Jiffy Lube is ready to assist with your next project or repair.
Google Reviews
Bill Houghton
★★★★★
a month ago
Fast turn around / honored a discount code / worked in me in at 5.55pm when they close at 6.00. Most places would have locked the door - I'll be back
Nia Alexander
★★★★★
4 months ago
THIS TEAM IS AMAZING they are the sweetest people I ever met ! Tori took care of all my needs and she was amazing customer service is top tier and their energy and smiles are infectious :) just made my day thank you guys!
Crystal B
★★★★★
7 months ago
Marco made the whole oil change experience smooth and stress-free. He was quick, super knowledgeable, and answered every question I had with confidence. On top of that, his friendly personality made the visit genuinely enjoyable. Highly recommend!
Alexandra Rauso
★★★★★
7 months ago
The men at Jiffy Lube at 7505 Roswell Road were phenomenal! They took the time to explain what my car needed and I definitely felt that I was in good hands. Courteous, kind, knowledgeable and they even took me late in the day! As a woman, I sometimes wonder if the mechanic working on my car is going to be completely honest. Ladies, do not hesitate to bring in your car! You will be met by friendly, helpful and honest technicians who will provide a great experience, whether it be for an oil change or any procedure you may need to keep your car running smoothly! Many thanks to the great fellas at JiffyLube!
Katie Olson
★★★★★
a month ago
Went to Jiffy Lube today for emissions testing. They were efficient and professional and I was out of there in no time. Highly recommend!
Laken Laughmiller
★
☆☆☆☆
5 months ago
Went for oil change Monday, they had no idea what they were doing. Didn’t know how to open the oil cap, didn’t know how to open my hood, didn’t check the dipstick after they did the oil change and then my engine started making a humming noise after I left .. 2 days later and now my transmission just went out. All was fine until that oil change, now I’m out of a car .. they were nice but I wouldn’t recommend going here
Angela Anderson
★★★★★
5 months ago
The manager Ms. Tory demonstrated the utmost professionalism as she was training new mechanics on the oil change process. She was very personal as she greeted me. The last time I visited that location, I left without being serviced because the mechanics were socializing and ignored the fact that I was waiting. Thanks to the wonderful service level, I can resume using the location that's closest to home.
Laura Rundquist
★★★
☆☆
2 months ago
Very friendly people and quick service. My old battery died in the bay, and one of the employees jumped it for me, which was very nice! The reason I cannot give 5 stars is because I watched them take my engine air filter cap off to check the filter. I'm glad they did check that. But they didn't tighten the 7 screws on that cap. For a month, my engine was flooded with air, sounded off, and my gas milage dropped. The screws were so loose, I'm suprised they didnt fall out in that time. Luckily I figured out the problem before taking it to a mechanic and spending who knows how much money on that. This mistake is unacceptable.
Taj Strickland
★★★★★
2 weeks ago
Dominique and Jennifer did a great job helping me with my oil change and changing my air filter. Excellent customer service!
Christopher Williams
★★★★★
6 months ago
I went to Jiffy Lube for an oil change, and they truly exceeded my expectations. The staff was friendly, welcoming, and made me feel completely at ease. They took excellent care of my vehicle and made the whole process smooth and stress-free. Jiffy Lube has definitely earned a loyal new customer in me!
Winners Only
★★★★★
3 months ago
Been a customer at this location for almost 5 years. Came in for my rear brakes to be changed and received great customer service from Jerome. He was very informative and went above and beyond. Jerome also communicated well from answering the phone and calling when my Jeep was ready for pick up.
Ashley Wright
★★★★★
4 months ago
Great service! I wasn’t sure if I was getting an oil change or if I went for a car spa. Very efficient with the checks, communicated openly, and Jabez was such a gentleman with his professional & courteous service. All of them were great, and it was an unexpectedly wonderful experience for an oil change.
Logan Ames
★★★★★
5 months ago
Honestly great experience, I don't normally leave reviews but I felt like I should with this one. I only got my oil changed but it was done super quick. Normally I don't talk much and perfer to just bask in a comfy silence but the worker who was there that morning was so nice and welcoming. I also asked her a few questions about oil and what not and she answered them with some grade A honesty and right off the top of her head too. I didn't get her name but she definitely knows how to keep things friendly. And the service was nice and quick, definitely check this place out.
Kelsey Hackett
★★★★★
3 months ago
I stopped by today with my fleet vehicle, which usually turns into a whole stressful process because it always takes longer and some places act annoyed about dealing with fleet accounts. But Jerome completely changed that experience for me. He was incredibly kind, patient, and professional from the moment I pulled in. He took care of everything, made sure all my filters were replaced, walked me through what they were doing, and had me in and out in about 10 minutes. Truly the fastest, easiest oil change I’ve ever had with a fleet car. The whole team here is great, but Jerome was exceptional. If you need a quick oil change or honest, efficient service, this is definitely the place to bring your car. Highly recommend!
Sharita Brown
★★★★★
a year ago
I go where my money is appreciated, this we should all know about me by now! And if you want valuable, and reasonable service from a professional and kind team, then this is where you should come. TELL THEM I SENT YA!!! Enough of that let’s get into the thick of it. The way the world is now, it’s hard to find good service but even more great service with good prices. Well here at this Jiffy Lube I found both! I came in one day to get an estimate for the work needed on my vehicle and the staff first was fully attentive along with the manager Brent who was very humble as he listened intently to what I was asking, did I mention he was in the middle of lunch, stopped to hear me and offer me assistance… Anyhow, he told me what it would cost and my face lit up because I just knew he’d give me the highest price ever (which actually happens a lot to me being that I’m a solo female and the person thinking I don’t know any better) but he didn’t. He not only gave me a fair price but told me he could get right to it. I was impressed to say the least, however, I wanted him to finish his lunch so I told him I’d come back. Well I made it back and Brent with his kindness, professionalism, and friendly, staff welcomed me almost with open arms as they immediately began to work on my vehicle. It’s been a long time since I felt valued at an auto place, therefore, I want to make it known that here I do. From the manager, to the beautiful receptionist, to the other two techs in attendance they made me feel important and the work was spot on. I feel like family here and would 100% recommend them to anyone who is looking for valued service for their vehicle!! Sharita B
Miranda Shottenkirk
★★★★★
5 months ago
Absolutely an amazing experience once again! Tim and our other technician (his name begins with an A) were a delight to talk to. I love this location so much. I always know I'm in good hands here! They never try to oversell you on stuff like other places. They tell you exactly what you need this visit and what you will need to plan for with the next visit. As long as I am in this area, this is the only place I will go! Thank you guys again for being so welcoming and helpful!
Dean Irwin
★
☆☆☆☆
2 months ago
A while back, I got my oil serviced here on my 2023 VW Jetta. They overfilled the oil, voiding my warranty immediately. After going back to the Jiffy Lube location to talk to the manager, he tried to tell me that The dipstick is confusing on Volkswagens. I called him on his BS, and in return, he gave me two free oil change coupons because of how unprofessional they were. Pathetic compensation, but at least it was something. Today, I tried to use the 2nd one, and the new manager declined to honor it. He did not look up the paperwork for these prior damages, even though I asked him to. It is unbelievably poor customer service to deny somebody a good faith oil change after years of patronage. This is not acceptable and I will never go back. I don’t care about the $100 for an oil change, but If this is how the shop behaves when they’re clearly in the wrong, imagine when things are ambiguous. I told the next shop about this and showed them the card, and they gave me that oil change half off because they felt bad. Take your business literally anywhere else… there are so many other options on Roswell Rd.
Ruvia Cyron
★★★★★
2 months ago
Remains my preferred location! Got there early-ish in the morning and I feel like the whole team sprang into action. I witnessed them double-checking each other and verbally confirming each step was covered, including checking my air filters and windshield wipers which they were not pushy on, but definitely still got my wipers replaced since it had been a minute! Felt confident in the work and they offered extra services that I politely declined. Great team!
Tommieo Walker
★
☆☆☆☆
2 months ago
Not only did my motor blow 10 mins after getting oil changed they took no responsibility told me to tow it back so they can see what happend and lost my key worst jiffy lube I’ve ever been to in my life I will never goto another jiffylube (save yourself) don’t take your car here if u wanna keep rolling they do not care they do not take they jobs seriously. If something serious happens that puts you out of a vehicle these people will not only not take responsibility but leave u stranded on the side of the road everything is on u if they mess up it’s your fault I repeat they will not take responsibility.
Shardannay walker
★
☆☆☆☆
3 weeks ago
Unfortunately this place need ZERO stars. Went to this location on Monday and by Saturday every inch of oil was out of the car. Car started smoking and check engine light came on. Towed my car to the nearest location which costed me $300 out of pocket and as you can see from the picture the attendant stated the screw was not fully in and they called the location several times and no one answered the phone. Upon coming here today requesting a refund and showing them the videos and pictures of the car surrounded in the same oil that they did the oil change I was refused a refund. If this issue isn’t corrected immediately I will seek legal action.
