About Business
Jiffy Lube is a highly-reputable Car Repair service provider based in Joliet, IL. Jiffy Lube covers all facets of the Car Repair industry, with a focus on Oil change service, Auto parts store, Brake shop. With over 665 reviews and an average rating of 4.3/5, Jiffy Lube is a trusted name in the industry. Their presence in Joliet, IL ensures that residents have access to high-quality Car Repair care right in their own neighborhood. You can easily connect with their team using the contact details provided to learn more about their Car Repair offerings.
Google Reviews
Kyla Kelly

★
☆☆☆☆
a year ago
Got my oil change here and they didn’t tighten my oil plug which made my car leak oil and had my engine lock up. Talked to the district manager and he basically stated that they weren’t going to pay for the damages! Horrible, horrible company!
Megan Forbes

★★★★★
7 months ago
I typically go to a different location but I came to get my oil changed here today and the staff was really nice. I appreciate how helpful they were. They made the annoying experience of having to do something like this so much better. Brian Leo Kevin and Mark all helped me out today.
Zack Taylor

★★★
☆☆
Edited a year ago
Went for an oil change 1/25/25 at around 3 or 4pm. Left everything was fine Went straight home. Left for work the next day drove 5 miles and my car started acting weird pulled over checked oil there was none. Got the car towed to jiffy lube Jefferson and they said the filter was gone! They put filter back on filled with oil told me they would call me today I heard nothing and now my car is running funny. I’d like someone to contact me. Edit 1/31. I reached out to the provided email to the response and was contacted by Jose. Said take it to a shop he provided and said I’ll be reimbursed for tow and Ubers.shop said my engine now has a knock . Jose said they will be replacing the engine. With that being said I’ve had nothing but good customer service. Yeah my filter wasn’t tightened and fell off. But they are totally taking care if the mistake thank you Jose and team. 1 star 3 and half star.
Martin mayoral

★★★★★
2 weeks ago
The staff is really friendly and the service was really good and quick, good job guys..!!
Gianna Vegetabile

★★★★★
3 months ago
Brian was knowledgeable, efficient and courteous, I'm so glad I came here for my alternator change! Would definitely recommend this shop, I will be returning in the future.
Cesar Avalos

★
☆☆☆☆
4 months ago
One of the ugliest services I had. Lady on desk eating guacamole on desk and leaving stains everywhere. Spitting out chips and bad breath. Web site tells you 15 mins oil change and I stood there for 1 and 30 mins Ugly ugly ugly
Eleshuan Yahlahn

★★★★★
a month ago
Excellent service, very fast, this location was very clean and accommodating. Customer service were very professional and attentive to detail of Services provided.
Br4zy

★★★★★
a month ago
Great service, in & out quickly, and reasonable prices, got a full synthetic oil change from them and now my car rides smooth.
Edgar Ruiz Flores

★★★★
☆
2 months ago
Got an oil change! They let me know the condition of my brakes as well, Now I have another project to consider for the near future 2026 strong 💪
Lovelyn Carr

★★★★★
a year ago
I went for an oil change yesterday and they helped me with that, plus they told me a couple things that was wrong with my car. One was a tune up and second was my air filters, I came back for that today and for a new battery. Mark was so helpful about the problems I had with my car and told me he could help with everything. He told me my battery was good and that the tune up would need a little extra TLC. I told him we could go for it and he got me out in a jiffy, literally 🤣. Thanks so much to Mark, Brian, Jesse & Kent, they did everything they had to do to get my car feeling young again. This Jiffy Lube is bussin’ y’all!!!
James Ullery

★★★★★
5 months ago
Good crew. Very knowledgeable. I'm bringing my BMW in for a coolant flush. I normally would go to the dealership for this but I trust this team to give me great service.
Pedro Montalvo

★
☆☆☆☆
3 months ago
Went to go get a tune up with my 2014 Nissan, after the tune up the car started misfiring while i was driving. Took it back they said it was 1 of the ignition coils, got up charged and fixed. Car kept misfiring, took it back. They replaced another one. Car kept misfiring. Took it back and they said they couldn't figure it out but that it wasn't anything they did. Of course I took it to the dealership and found numerous issues. Don't get any service here if you don't want them to mess up your car.
Savanna Wilhelmi

★★★★★
5 months ago
Joesph, Matthew and team were extremely kind and professional during my service from start to finish. Thank you for the incredible service and always handling all my tire needs!
TeeTee

★★★★★
3 months ago
Sonya was the best!!!! I love her great customer service skills. She kept me updated with everything that was going on. She should be a manager!!! She's the reason I will be coming back for all my auto servicing needs from now on.
Аскар Каныбеков

★★★★★
2 months ago
Pleasant people and a professional team. I will definitely come back next time.🔥🔥🔥
Amber Jean

★★★★★
6 months ago
I went in a couple of days ago to get my oil changed and I usually go to a different place but I also end up waiting forever and a day at that other place so I thought I would try this place since it was closed by and I needed an oil change. They checked my lights and blinkers and they checked my air cabin filters and the one was good but the other one that's behind my glove box, I don't know when or if that one has ever been touched because it was gross. The lady, I can't remember her name, was really nice and was really good at explaining what was going on. The team worked really well together and it was just a good experience all around.
D V

★
☆☆☆☆
a month ago
I was advised by my regular mechanic that the oil gasket that was supposedly replaced at Jefferson St Jiffy Lube was not even touched. And besides this the o2 sensor & cooling fan sensors were unplugged (shouldn’t hv been touched)and it could have burned out my motor. After picking up my car after 3hrs from Jiffy Lube all of the warning lights were lit up on my dash. My car began to hesitate and then the transmission light came on. I had to pay $560 between towing my car from Joliet to Mazon to be fixed and paying my mechanic to fix all of the issues. I would like a refund.
Yurii Basarada

★★★★★
2 months ago
Very good experience overall. The staff was polite, patient, and actually listened to me. They didn’t try to push extra services and respected my decisions. That kind of service is rare these days. Thank you!
Tea Scates

★★★★★
2 months ago
When you know you have to get something done. But you don't have much time. And you really don't know what all truly needs to be done. This Jiffy Lube made it very smooth efficient and quick for me. Very explanation on everything of what needs to be done and why it needed to be done. I enjoy my neighborhood Jiffy Lube they are very kind and curious.
Antoine Ware

★★★★★
a month ago
On Wednesday, February 25, I urgently required an oil change and visited the Jiffy Lube on Jefferson Street in Joliet, Illinois. The team there delivered an exceptional caliber of service—truly the highest standard a customer could hope to receive. The service writer identified mechanical concerns I had been completely unaware of and addressed them promptly and professionally. Throughout my visit, the staff remained remarkably courteous, consistently checking in to ensure my comfort and keeping me thoroughly informed about the status and timing of my vehicle. Their professionalism, attentiveness, and dedication to quality service were exemplary. These employees are genuinely deserving of commendation—and a raise. I don’t remember their names, but I drive a 2025 Hyundai Tucson, black and color