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About Business
Conveniently located in Ontario, CA, Jiffy Lube has established a strong presence in the Car Repair market. They have specialized expertise in Oil change service, Auto parts store, Brake shop, making them a top-choice Car Repair specialist in Ontario. Backed by 890 satisfied customers, they currently hold a prestigious 4.4/5 star status on our platform. They take pride in serving the diverse needs of Ontario, CA residents, offering personalized Car Repair solutions that make a difference. Whether it's a routine check or a complex Car Repair task, Jiffy Lube is the go-to destination for quality and service in Ontario, CA.
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Google Reviews
Tawny V
★★★☆☆ Honestly, Jiffy Lube has never been my go-to choice for automotive maintenance, and after my recent visit, I'm not exactly rushing to recommend it. I found myself in the area, with a nearby gym, so I thought, "Why not get an oil change?" Unfortunately, the experience matched the mixed reviews I'd heard—mostly for the wrong reasons. The first thing I noticed was the lack of customer service. When I pulled up, an older gentleman directed me to the waiting area without much explanation or warmth. I settled in, hopeful that the process would begin swiftly. To my surprise, it took 25 minutes for anyone to acknowledge my presence. During that time, I couldn’t help but notice the waiting area required some serious attention—there were no complimentary coffee or snacks, and the air conditioning was lacking, making it quite uncomfortable. After a couple of hours at the gym, I returned to the office only to face another 10-minute wait before anyone attended to me. It felt like customer care was an afterthought, and I can't help but feel that more attention to the experience could go a long way. While I understand that oil changes can take time, the overall lack of hospitality and engagement made the waiting feel far longer than it actually was. I appreciate the technicians' expertise, but customer service should be equally important in any service industry. As for value, do yourself a favor, go online, and find a coupon!
Messy J
★★★★★ They always get me in and out in under 45 minutes. I never make an appointment, I always just pop in. Staff is always extremely helpful and educational about the state of the vehicle. Price is competitive. Restrooms are tidy, and Starbucks and Domino's are right next store lol
James Boswell
★★★★★ Extremely polite. Did not try to push any item sells. They physically showed us any parts that they recommended should be replaced without being pushy.
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