Jim Boudreau's Automotive Service Center

Tatum McNally

★★★★★

5 years ago

My family has been taking our cars to Boudreau's for several years. Jim & Ed are knowledgeable and very courteous. hey listen to you and then go to work. Prior to performing the repairs, they will call and alert you to the issues. No surprises! They stand behind their labor and guarantee their work. If the part fails for whatever reason while under warranty, they've replaced the part at no cost to us. They are HONEST, hard working businessmen and a pleasure to do business with. J. McNally

Denise Holtsberg

★★★★★

4 years ago

Trustworthy, Honest, Reliable and very Professional, That is my honest opinion of Jim Boudreau's Automotive Service Center. In my 50 years of bringing my automobile's to garages, and trust me I have experienced a lot, I will only trust my 3 vehicles to Jim Boudreau. Recently i had to have one of my vehicles towed to Boudreau's two times and was able to arrange his schedule to repair the vehicle that same day, repaired correctly, in a timely manner and with reliable replacement parts. They are very easy to talk to about your repairs and the best solution that fits into your schedule. Again, Trustworthy, Honest, Reliable and Professional. Bill Holtsberg.

Matthew Finney

★★★★★

3 years ago

I brought my car to Jim’s after it failed inspection at another shop. They checked out my car quickly and got back to me next day, explaining that I’d be looking at job costing over $2k to get my exhaust system replaced. Instead of giving me no other option, Jim suggested me to a custom exhaust shop he knew that could probably do it cheaper. After checking them out and only a $600 job my car passed inspection and was properly fixed. Gotta respect an honest mechanic who does what they can to help you out even if it means turning away business. Definitely will be going to Jim first for everything car related moving forward!

Richard Waugh

★★★★★

a year ago

Hands down, the most honest and trustworthy repair shop I have ever had the pleasure of working with. Quick to respond, fair labor pricing, accurate diagnostics, no upselling of unnecessary services, high quality repairs and parts, excellent customer service, and they maintain a beautiful storefront for our community! I wish I could give more than 5 stars!

Rich Yasi

★★★★★

3 years ago

I've been taking my cars to Jim and his excellent staff for about 10 years now, and every time I've received top-quality service at a reasonable price. Recently I had a tire puncture only a month after purchasing a new set of Michelins from them, and they patched it for free and threw in an oil change to boot. They certainly didn't have to do that for me, but that's the kind of service you get at Boudreau's. I wish I could give them 6 stars, but I guess they'll have to settle for 5...

Christine Blaisdell

★★★★★

5 years ago

I've been bringing my vehicles to Jim Boudreau's for years and trust them to thoroughly and honestly assess any mechanical issues that arise. They do great work, with professionalism and super customer service. Thanks to Jim Boudreau's, my fifteen-year-old minivan is still on the road today. I highly recommend them.

Michael Dellogono

★★★★★

4 years ago

Excellent service. Honest and fair pricing. Since moving to the area, they have quickly become my go-to for all my car services. You can trust they will do a great job and help you make the best decision for your vehicle situation and budget. I highly recommend Jim Boudreau's!

Stephanie Purtell

★★★★★

4 years ago

I use Jim Boudreau’s automotive for all my maintenance on my Ford Escape. They are very professional and every time I call for service they get my car in within a day or 2. If more services needs to be done on my car they always call me and explain what needs to be done. I highly recommend them. I am very satisfied with the quality of work done on my car and their pricing is very fair.

Sue Eldridge

★★★★★

8 years ago

5 stars Sue & Joe E Customer since 2012 Excellent experience. I have taken a few of my vehicles to Jim Boudreau's over the years. Both Jim and Ed always communicate what work needed to be completed with clear pricing. The work was performed in a timely manor, no surprises when the final bill was given. Very competent mechanics, a clean and safe comfortable environment. I started with the oil change special you set an appointment I decided to wait for my vehicle in their waiting room, you feel like your in your own living-room while you wait. I would recommend to all!

Carl J

★★★★★

5 months ago

Apparently honest mechanics do exist... I take the whole family's cars here for regular maintenance.

Kathy Reposa

★★★★★

3 years ago

I just went in to have my brakes checked. I was pleasantly surprised to be told that the back brakes are worn but could have more life. I appreciated the honesty and could have been told they definitely needed replacement now. I will be going back here when the repair is necessary just because an honest repair place means a lot me. No charge for the inspection either. My husband had a good experience with Jim last year which is why I tried this place. All good. Excellent service!!

Emily Seppa

★★★★★

4 years ago

A friend of mine recommended Jim Boudreau's about 5 or 6 years ago. Since this time, I have used their services for things ranging from an oil change to radiator repairs, air conditioning repairs, checking on a possible oil leak, brake replacement, tire replacement and more. As a female in her 20s, I've always been nervous about being scammed but have always felt comfortable at Jim's. They call me before doing anything, double check on pricing and are consistently upfront, honest and genuine about the work they are doing. I was once quoted somewhere else needing a radiator replacement (that would cost almost $2,000) and went to Jim's instead. They could have replaced my radiator and charged me for that, instead they called to let me know it was a much smaller issue that would cost $90. This was enough to keep me coming back, but I had another experience that further confirmed I would be a customer for life. I was concerned my oil was leaking and Jim's was able to get me in right away, and diagnosed the issue immediately as excess oil from an oil change (done somewhere else). But to be sure and ease my mind, they had me bring my car back multiple times that week to make sure it was not something else. They did all of this without charging me, as they noted they had done no work. Needless to say, this was above and beyond and I now bring my car here for oil changes as well. Outside of any of this, everyone that works at Jim's (especially Jim himself) are kind, genuine, amazing human beings that care immensely about their work and their business. I continue to recommend them to anyone I know, especially if you are new to the area and looking for a mechanic that you know you can trust, I also tell people from far distances to use them as they are absolutely worth it. I cannot recommend them enough for anything you may need done.

Eric Spinale

★☆☆☆☆

11 months ago

Over charged my mother for an alternator. More recently she goes to get her brakes checked, does not check the break fluid and does not fix anything. Replaces the battery instead for no reason and charges $120 for labor. This man is not honest and will take advantage of you if you don't know any better.

Stanislav Najmr

★★★★★

Edited 3 months ago

This service center corrected the damage done by quick oil change shop in Tewksbury. I will never go somewhere else. They also did an excellent brake job and all wheels alignment. Jim Boudreau's Automotive Service Center is the best car service center in Tewksbury and in Wilmington.

Vss

★☆☆☆☆

Edited 8 months ago

I gave this shop also a chance because I wanted to try to help myself.shops are starting to be known as not doing their jobs. Cars don't stay running. Fix one part, always another excuse of why another part goes. Car just can't stay running it's always one thing after another. It's not the car's fault . Please do better quality work for the money we pay next time. Now watch I'll probably be giving a hard time about this as well

David Andrews

★★★★★

a year ago

Jim Boudreau's Automotive always does a thorough job when servicing our vehicles. They are polite, and helpful in bringing our attention to maintenance needed in the near future. I would recommend considering them as part of your future vehicle service team.

Ram Charan Khalsa

★★☆☆☆

2 months ago

Called and asked about an oil change and tire rotation on my 2023 Corolla hybrid. I was told it would be $55 for synthetic. Great. Come in and I’m told it’s actually $80. Then they tried to charge me $40 for a $20 cabin air filter replacement. Replaced it myself, took 5 minutes. Will not be going back.