Joe Hudson's Collision Center

Bridget Buscemi

★★★★★

10 months ago

We are extremely happy with Joe Hudson’s Collision Repair quality! Everything was wonderful! The car looks and is running beautifully! The service was fantastic! They kept us updated everyday with when our car will be finished and what they were in the process of fixing! We definitely highly recommend Joe Hudson’s Collision !

Debbie Grier

★★☆☆☆

a month ago

Front office staff does not keep customers informed a girl in the front office is rude. When you call had to ask for a supervisor several times and vehicle was not ready when promised.

Jim Paleks

★★★★★

5 months ago

The service there is amazing. My car was fixed on time and you can't tell there was ever a problem. The customer service is awesome.

suzy garfinkle

★★★★★

3 months ago

They did a GREAT job on the repair and returned my car early and much cleaner than when I left it!

Michael Burzumato

★★★★★

a year ago

I am very happy with the service I received. They were super friendly and kept me updated regularly on the progress of my repair. My car was fixed and ready much quicker than I anticipated which was a pleasant surprise. If you need your car repaired from a crash, I totally recommend Joe Hudson’s. They were great. Thank you for a pleasant experience.

Wes Riley

★★★★★

3 months ago

Had a great experience!! Wonderful work and top notch customer service! Best communicators.. would def recommend to anyone.

Kelsea Newby

★★★★★

Edited 2 years ago

This review is being written on time efficiency and customer service only because as of 11-28-2023 I still do NOT have my vehicle! On October 5th I was an accident causing frontal damage, on roughly October 10th. I got in contact with Joe Hudson's to see if they could fix my vehicle. 3 days later my car was in their shop. I knew it wasn't going to be a very quick fix. I had roughly 5,000 in damage and needed a new hood, front bumper, front grill and possibly a new radiator (which ended up being true). So with this amount of damage I figured 3 to 5 weeks max... As of today we are going on a little over 6 weeks!... The last conversation I had with Miss Jeannie, (the very kind woman at the front desk and the only reason why I'm not giving this review a one star) she told me that my vehicle was finally done in paint and would be going into assembly Monday and would be completed and ready Tuesday. So far along this journey with Joe's, I have been given incorrect completion time texts, along with incorrect updates and completion dates from workers! I have expressed to Joe's that I am a single mother of a 3-year-old who works a full-time job and has only one vehicle. FIVE STAR UPDATE: Since the above rating my whole outlook and experience has changed drastically in regards to Joe Hudson's! After posting my initial review I was immediately reached out to by a gentlemen in management, Justin went above and beyond my expectations to make my whole experience wonderful and correct! Justin was able to put me into a rental until my car was completed and once completed, I unfortunately had an unforseen family emergency take place and Justin without hesitation or issue, let me keep the rental until I could make it back home. I am forever thankful for the way I was taken care of by the whole team at Joe Hudson's Collision Center in Spring Hill 💛 Also my car looks gorgeously PERFECT!! Phenomenal work they have done !!

Margaret

★★★★★

5 months ago

I have had a reason to use Joe Hudson's twice recently for two different vehicles of mine. Both times I received excellent customer service and bodywork. I would absolutely use them again if needed in the future. Jeannie is wonderful to work with.

Pyro

★☆☆☆☆

a year ago

Installed wrong color mirror and told me that Chevy does not make the color mirror that was on the car (oem color). Today i removed the mirror they put on to find the manufacturer stickers painted over. 100% resprayed mirror. I was then told i have to pay to match the paint on my other mirror because the oem is matte and i was given a gloss mirror for the repair. My window tint was also damaged and replaced with the wrong color so now i have different color windows. Completely unacceptable to have a costumer/insurance pay for a incomplete job. I now have to do the repairs on my own so i waste $1000 for my deductible as well as making my insurance go up. Thanks

Aj

★☆☆☆☆

2 months ago

They did good on the outside but my car was still considered totaled. The service was horrible they stalled everything out and kept lying to me and my mother. They wouldn’t do anything unless we confronted them, they had my car for almost 2 months before we got told by insurance it was totaled. They were inconsiderate, time wasters and are complete liars. Do not trust them.

Axel Griner

★★★★★

2 months ago

The front bumper cover on my wife’s car was partially pulled off by a high curb. Several of the clips popped out. I took the car and the clips to Joe Hudson’s Collision Center in Spring Hill and they fixed it for free. Nice folks!

Terry Schneider

★★★★★

5 months ago

Chris and Jeanne were awesome. Made me feel welcomed. Were very professional and understanding. My car was fixed in a timely manner. Would recommend Joe Hudson's Collision. Kudos to the techs also!

James kelly

★★★★★

a month ago

I'm happy with the work that was done. However they made a hole and two other spots that damaged my driver's side door. When I spoke to the manager he said that he didn't know if I was telling the truth because people lie about things all the time. I feel this comment was very insulting and unprofessional.

Patricia Chaplin

★★★★★

6 months ago

The staff is friendly and competent. When I went in for an estimate, the technician patiently explained exactly what needed to be done, a best estimate of how much it answering all of my questions. He told me approximately how much it would cost and how long it would take. All of his estimates were very close to the final cost and time. The finished product was like new. Paint was matched perfectly and they even washed the entire car, including sparkling windows, and gave the interior a thorough cleaning. I strongly recommend this team and would come back again should the need arise.

Mike Lazarz

★☆☆☆☆

a month ago

Took my vehicle to the Spring Hill location to have some paint work done, the day I was supposed to drop it off they said they didn't have the capacity to do the work and wanted to tow my vehicle to their New Port Richey location. Instead of having my vehicle towed I told them that I would drive it to the Homosassa location instead. I was told it would take 3-5 days and it ended up taking 11, when we went to pick it up there was a 8 inch run in the paint so they had to keep it to fix their mistake. Before I got home they had submitted a $1000 change order to the insurance company to cover the rework that they said was for "scans". Interesting seeing that if I had picked it up that charge wouldn't have been put through. When I went back for the second time to pick it up, another 7 days later, yet again there's another 6 inch run in the paint. Called the SH location to complain, was told that a manager would call me back to discuss, that was 10 days ago. I would not recommend this body shop to anyone.

Michael Paul

★★★★★

7 months ago

When I first called them and told them that I needed a repair on my truck they gave me an appointment to drop off the truck. They took all the info about my truck and marked all the little pits and dings on my truck. Then I asked to see some cars that came in to be fixed before and after pictures and check out some cars that were waiting to be picked up. I walked around the yard and looked into the shop where they make the repairs and everything was clean and all new equipment being used to do the work. They told me it would take about 7 to 10 days and set up for me to have a one year old truck to use until my truck was done. The truck they gave me was very nice and I could not have been happier ☺️. They told me that every Tuesday and Thursday I would get a text from them to tell me how they were coming along with the repair. A week after I dropped off the truck they called me and said the truck was ready and I could pick it up anytime before 5pm that day. IWent down around 1pm and could not have been any happier than I was. They had even washed and waxed the out side of the whole truck and cleaned the inside. Windows, vacuum, the whole inside. It just did not even look like my truck. I could not be any happier with all the work they had done. If I ever need a shop again that will be my first stop. We picked up the truck on Tuesday and called them at 4:45pm on Friday to tell them just how happy we both were. Thank you again to Joe Hudson and workers you all out did yourself. Again Thank You All.🎅🤶😆🙏🙏🙏🙏🙏.

Christopher Pepitone

★★★★★

a month ago

From the moment I walked in, my experience at Joe’s Hudson’s Collision Repair was outstanding. Jen at the front desk was incredibly kind, welcoming, and helpful, which immediately put me at ease. When Chris came out to introduce himself—and we connected as fellow New Yorkers and fellow U.S. Marines—I knew right away I had made the right choice bringing my car here. The professionalism, friendliness, and personal touch truly set this shop apart, and the quality of the work was superior. They did an absolutely stellar job on the repair—my car is brand new, and now it looks brand new again.