Joe's Auto - Desert Ridge

Tom Quammen

★★★★★

7 months ago

Mark and his team were great to work with. They were courteous and professional - taking our daughters car in for "weak AC" - and within 2 hours had us back on the road, for under 100.00. Amazing.

Julie Wilkinson

★★★★★

7 months ago

This was my first time using Joe’s Auto. I had gotten their sheet of locations/coupons in my mail and decided to give them a try. I was very pleased with Mark and all the repairs were completed. Mark even gave me a break on fixing my driver’s electric window that hadn’t worked for over a year! So don’t hesitate to try Joe’s Auto yourself!!

Grace Katherine

★★★★★

a month ago

Joes Auto is the place to get your vehicle work done!! They are so very kind. I showed up a whole day early and they squeezed me in and had my car done in no time.

Caitlin

★★★★★

7 months ago

I recently went to Joe's for the first time the other day for an oil change but also knew I needed to know what other repairs were going to be necessary and coming up for my car. I had scheduled an appointment with them because I had received a coupon mailer, and I found it really easy to make an appointment online because I was doing so after business hours. I received an email to let me know that my appointment was approved for the date & time I requested, and showed up at my appointment time, and about 15 minutes prior to my service being complete I received a text link that followed to a page that detailed a multi-point inspection on my car including pictures that showed specifically which services needed to be taken care of next. When I checked out, I also received a quote for the services that would need to be completed next which was extremely helpful so that I can budget for what's coming next. I appreciated how thoughtful and streamlined their service was and how low pressure everything was. They didn't come out with my air filter or my wipers or to try to sell me snake oil just because I'm a woman. They also didn't assume I'd be able to take care of all of those services right now or pressure me into them, however I did let them know I'll be making it a point to get back in for those as I know the importance. All of this to say, I appreciate a reliable, understanding, affordable mechanic. I know that prices everywhere have gone up, and that is just where our economy is at these days, but to be able to go in for A service, to walk out from said service without feeling pressured for more, with understanding of what's coming next, felt good. Thanks guys!

Laura Milliken

★★★★★

5 months ago

Love Joe’s Auto! They are super quick and efficient. Very friendly staff. Got my car serviced with oil change in 30 minutes. Fairly inexpensive as well. Would highly recommend!

Declan Cronin

★★★★★

a month ago

Stopped in after running over a nail. Within 20 minutes they’d patched my tire for free. Amazing customer service, couldn’t recommend a place more after my experience with the staff.

Susan Harden

★★★★★

7 months ago

I am always wanting to work/buy from locally owned businesses. Also close to where I live. Both "needs" fit that criteria at Joe's Auto on Union Hills. The process to make the appointment was smooth and loved getting a confirmation. Day of appointment, Mark (manager) was so easy to speak with and so accommodating. Austin, the tech, explained items thoroughly. Bottom line, I feel I found my new auto maintenance shop. It was a positive experience! Thank you. (PS everything that C "local guide" on a previous review is exactly my same experience 👍)

Z S

★★★★★

4 months ago

Customer service was outstanding. They are not the pushy type but do inform you of issues that may require being addressed with your vehicle in the future. All work was done in a timely manner. Professionalism is outstanding. Thank you, I will most definitely return to this particular shop for my future needs.

Brandon W

★★★★★

5 months ago

Joes is the honest, fair, quick shop that you are looking for! My car started making a crazy noise when I started it so I towed it over there and they were able to quickly diagnose it and have it all repaired back to me the next morning. Super friendly, fast, and honest. I can’t recommend them enough

Joseph

★★★★★

a year ago

Honestly it’s a challenge to find a honest , affordable repair shop these days. I must say hands down that Joes Auto in Desert Ridge off Tatum and Union Hills has their act together. I didn’t walk out wondering if I was taken advantage of and they also offer finance options to assist with all your automotive needs. Check them out. You will be happy you did. Thanks again

Tara Staley

★★★★★

4 months ago

Austin was very thorough and honest in his diagnostic review of my car when the check engine light came on. Showed me what he was referring to after first explaining and made comprehensive recommendations. Mark was also very personable and caring. It’s nice to feel respected and safe already as a new customer. I am appreciative.

Brian T

★★★★★

2 months ago

My Jeep Grand Cherokee was making some loud noise. I called Joe's and spoke to Mark. He was very helpful and suggested I don't drive it until they can look at it. I had it towed down to them so they could inspect it. He went over everything and included the prices so I could pick and choose what I needed and what they suggest. They were able to repair my vehicle at a fair price and it is like new. This is my new go to auto shop.

Rae Elias

★★★★★

a month ago

Brought my son’s car in for radiator flush. Mark checked for any leaks before performing any work. He found some coolant leaks so he let me know. I felt at ease working with him. No high pressure tactics. Very helpful and honest. Definitely would recommend Mark to my family and friends.

Jerry Massey

★★★★★

a month ago

Today was was my return to Joe's auto for a brake job. as before I was greeted warmly and told the desk man my need for a brake check. He signed me up and afte 30 minutes I was told that my brakes were worn out. He told me if I wanted to wait it could be done in an hour and a half or so. Go at it I said and after a wait I had new brakes done right.. Courteous, and friendly as before and I'm a happy camper. You can't go wrong at Joe's Auto, Jerry M. phoenix

Dodi Poulos

★★★★★

a month ago

Mark at Joes Auto was fantastic! I brought my 2013 BMW in for an oil change and a problem with the tailgate latch. I walked out an hour and a half later so impressed and ecstatic with the quality of their service, troubleshooting ability and their incredibly fair pricing! We will always take our cars to Joes!

Darren

★★★★★

2 months ago

I have been using This repair shop for a couple of years. I am a Canadian snowbird down here in Scottsdale for the winters. These guys have looked after my vehicle down here from oil changes to other scheduled maintenance. They are always great to deal with an extremely quick and professional. I am in the automotive business back in Canada, so I understand what they do. Great shop great people. I was recently on my way to the airport to fly up to Canada when I picked up a nail and flatten my tire. I pulled in to the repair shop, talked to Mark. They had my car on the hoist and their flat fixed in 15 minutes and no charge to me. You can’t go wrong with these guys they’re honest, reliable, and professional.

gimmeapaw

★★★★★

a month ago

I know I can trust Mark and his staff to keep my 20 year old Jeep in great working condition! From AC to brakes to oil changes, they do it all and every interaction has been flawless. Excellent work and superior customer service!