Joe's Auto Glass

Danny Carroll

★☆☆☆☆

Edited 3 years ago

Cleveland Ford used joes to do a recall in windshield on a 2022 ranger, joes broke the windshield so I had to wait 4 days for the new windshield to come in. People that work for joes auto glassvare very in competent. Also hand prints and adhesive left on windshield, should have been cleaned before returning to customer. Very negligent on their part.

Page Knoch

★★★☆☆

Edited 9 years ago

After having my passenger side car window broken into, I was pleased to discover that Joe's was local and could come to my home within two days to replace the glass panel. I also felt the $160+ tax sounded fairly reasonable. Initially, after the glass was replaced, THE WINDOW DID NOT ROLL UP AND DOWN! And according to Debbie, the manager, whether or not the window works, is "not their problem." She said that "all they were hired to do is fix the glass." Can you imagine if a repair shop said that about replacing a battery, a belt, or a new transmission? Debbie said that it could be a bad regulator and that regulators are sometimes damaged when car windows are broken. REALLY? And yet they didn't bother to check that when my door was apart to ensure that the window actually worked? Debbie did go on to say that they could come back out to my home, disessemble the door AGAIN, and give me a price on fixing the regulator. Although I tried several times to ask questions about the initial replacement process and why the regulator wasn't checked initially, Debbie repeatedly cut me off and talked over me, merely repeating herself again and again. I finally told her I would have my husband deal with the situation. After he spoke with Debbie and left a message to have Joe call him, Joe did call back and did have his guys come back out to check things out. As it turned out, the rubber channel inside the door was folded over putting pressure on the glass causing the glass to labor, especially when rolling back up. They went ahead and completely replaced the glass just to be sure. And they made sure it worked before leaving!! Although I was initially very upset, I am now relieved to have a new window that works.

Jacob Lewis

★★☆☆☆

9 years ago

Install looks good and the tech did good work, HOWEVER, I was not very happy that the installer showed up at my house without me getting a phone call that I was told I would receive. Also, I was quoted an out the door price of 220 dollars TWICE! And the after the install I am informed by my wife that she was charged 240 dollars.... When i called to question the office I was simply told "well i said plus tax I always do".... I am VERY unhappy because I SPECIFICALLY asked for an out the door price and already had the check written and ready for when the installer arrived

Kathy R. Thomas

★★★★★

3 years ago

By far the best I have ever seen these people are top notch and I really appreciate them very much. I had my windshield replaced they came to me Jeff was Awesome and so was his helper lordy I can't remember that Boyz name but they both were wonderful I couldn't have asked for any better people than Joe's Auto Glass thank y'all so much I really luv my new windshield to me it's better than the original I highly recommend Joe's Auto Glass thanks once again for an incredible job and they're not expensive either people need to stay away from Safelite they are way to expensive

Justin Dixon

★★★★★

6 years ago

I have had windshields replaced by Joe's personally. I have had plenty of friends use them as well. Every single one of the replacements went great without a complaint. They are the best around and I'll call them or refer them to anyone needing glass work.

Yvonne Hubbard

★★★★★

8 years ago

This is a home owned business. Joe installed my windshield and Debbie, his mother, became a fast friend via several phone contacts. They were prompt, courteous, knowledgeable and their work was excellent. They're on the top of my list for recommendations!

A Cutt

★★★★★

5 years ago

Joe's is great! They come right to your house even if you live in the sticks like me! Good price and great service. They have done 2 windshields for me now and I was very pleased both times.

Michael edwards

★★★★★

10 years ago

Great job!!! The man was here for less than 30 minutes and replaced the back glass in my truck. He was very friendly and did a bang-up job. This was our 2nd job done by Joe's auto glass and both times were great especially the price. I would recommend Joe's to everyone. Thanks again

Kiersten White

★★★★★

5 years ago

Mr Jeff was the best. My case was unique to the point he could not start on my windshield when he first came out. He assisted me with what to do from there and was patient enough when he had to come back the next day. Their work is great, efficient and worth every penny.

Robert Cannatella

★★★★★

11 years ago

Great people working over there. I had a chip in my windshield and took it to them for replacement. They were very fast and professional. I would recommend them for any repairs or replacements needed. It's nice to do business with places that really appreciate their customers. You just cannot get that with the big national repair places. Their prices are also very good so that always helps.

Kathryn Cross

★★★★★

5 years ago

Joey has replaced two windshields for me. He is always friendly, professional, and fast. Today he offered to repair a part of my truck door just because he happened to have the parts with him. Great prices, great service. I highly recommend this business!

Shadetree Service And Repair

★★★★★

2 years ago

5+ stars for this company. Called them on Friday to put a windshield in a vehicle for one of my customers. They were here on Tuesday to install it. Very quick and efficient. Owning a mechanic shop we are always looking for people to do windshields for customers and from now on this is the place we will be using. Very friendly and we are beyond pleased.

Houston Burns

★★★★★

a year ago

Company did an awesome job installing the windshield on my 64 f100. No problem with communication, came out on time, and had it in in probably 15 minutes. No complaints at all, they did a great job. Will use again

Cheyenne Ward

★★★★★

a year ago

We had a big shattered spot in our Explorer windshield. Joe’s Auto Glass was very responsive and courteous, and said they would come the next day, which was very convenient. When they called to let me know they were on their way, I was accidentally running late from a previous appointment. They offered to come to my house after their next customer, and reassured me it was no problem at all. Once they arrived, they had the windshield replaced in no time, and it looks great! Thanks, y’all! We will be recommending you in the future.

Jerry Roberts

★★☆☆☆

3 months ago

The 1st windshield that was put in my car was defective with waves in it. They quickly responded with another windshield. It was right. The car went to my friend 2 days later in Indiana. It rained last night and the passenger side floor board had standing water in it. Unfortunately he will have to pay someone to pull and reseal the windshield since Joe's is not a national company. What a bummer for my friend who is in poor health.

Kristie Young

★★★★★

2 years ago

I had them replace the back glass in my daughter's car after a tree limb fell on it and it was definitely a 5 star experience. They were very responsive through the messaging platform on Google. They had the window ordered and put on within just a few days. The work looks great and she hasn't had any issues, even with there being body damage around the window. The price was also great! A lot cheaper than a few other places I checked with, but not cheap service, product, or work.

ABC TOWING AND REPAIR

★★★★★

a year ago

I have been using this Company for years. They come to my office location and remove the old windows and install the new. This is a great company to work with. I HIGHLY RECOMMEND Joe's Auto Glass!!! Top notch service and attitude every time!!! Professional Service. This is by far the BEST OF THE BEST IN CHATTANOOGA TN