John Jay Automotive

It’s all Good!

★★★★★

5 months ago

I was planning on taking my vehicle in for other issues prior to moving out of state and the Universe decided to inhibit my procrastination. I had researched mechanics and when my vehicle broke down, I called John Jay Automotive. Mike is amazing. He was kind, patient as I made all of the random noises that my vehicle made, advised a tow and as I didn’t need it back immediately looked at the other issues also. The other shop told me I needed A LOT more work done on my vehicle for A LOT more money. Mike assessed everything with the understanding that I’m moving to a cold weather state, made the necessary repairs and provided nationwide warranties. He advised things to do once I’m settled just to be more comfortable in a new environment and is genuinely a wonderful person. The prices are beyond reasonable and yes, there will be some sticker shock but compared to the cost of a new vehicle, with similar mileage, payments, interest, etc it’s well worth the cost. Maintenance saves money in the long run and it’s the price of ownership. Thank you Mike and John Jay for exceptional service, prices and just being great people! Ten stars!!!

Stuart Wachs

★★★★★

3 months ago

John Jay Automotive is my go to for any Automotive repairs, questions, etc. Their staff are always incredibly courteous, very knowledgeable and most importantly honest. THey are clearly looking to solve/repair the problem in a high quality way at teh lowest cost for you. You will never feel pressured and always feel heard. I highly recommend them for all of your auto repair needs.

Gary Paisley

★★★★★

3 months ago

John Jay just did a 100,000 review and service of my 2003 Silverado. They performed a very thorough review and then told me what needed to be done now, what could wait, and what to watch. The services they performed were done timely and for less than I expected. I’ve been using them for years and never disappointed.

Neda S.

★★★★★

3 months ago

I moved here from another state and have had my fair share of bad experiences with car service places in the past— being told I needed maintenance that really wasn’t necessary. Because of that, I spent quite a while reading reviews and comparing different shops before choosing this one. My service was completed quickly, the prices were fair, and I left feeling confident that I’d finally found a shop I can trust. Highly recommend!

Alien Leads

★★★★★

6 months ago

Mike is the true definition of incredible customer service. He could've easily charged me extra to fix multiple things in my engine, but proactively said let's fix just one thing (sorry not a car guy so I ant even tell you the details) so you don't have to pay an arm and a leg. Really took the time to explain any questions I had, and went out of his way proactively to make sure I don't overspend. I will only be taking my car here from now on! Best auto repair in all of Scottsdale!

Dustin Ruge

★★★★★

5 months ago

After taking our cars to multiple dealerships in the past and getting different advice each time, we finally decided to find somebody we could trust this time which led us to John Jay. Mike was great, open, and honest with us and he has earned our future business moving forward. If you are looking for a repair shop that will be honest with you at fair rates, look no further...

Suzanne Evans

★★★★★

a month ago

I found my new auto repair place!! Mike and Mack were amazing. Great customer service across the board. Can't recommend this establishment enough.

Coy Boyd

★★★★★

2 years ago

Fast service, very professional and prices are fair in my opinion. If you’re looking for high quality service this is where you bring your vehicle. Your vehicle is in great hands with the Team over at John Jay Automotive

John Bagnone

★★★★★

2 months ago

This shop is the very best; they are honest, well priced and just all around great. Only a fool would take their car anywhere else to be serviced.

Tom Fisher

★★★★★

7 months ago

WOW! First time customer and all I can say is WOW! I took my Ford f 150 in for a front brake check and to review the calipers and rotors as they had made a weird noise that went away. As this was confusing to me, I wanted to get it checked out prior to another long trip in the Ford. John Jay inspected the front end, checked the brakes, drive shafts, (it is a 4x4) and called me to say it was ready for pick-up. I went in the shop and they told me everything checked out, was within spec., and handed me the keys. NO INVOICE!!! They said they would "see me next time I needed Service"!! I am still astonished by this in this day and age! Thank You again John Jay Automotive, you have a customer for life!!!!

Kurt Sowle

★★★★★

6 months ago

I am taking my SUV with nearly 200k miles on it out of town and my AC was not working as good as it can. John Jay looked over my SUV and helped my AC quickly and fairly. I am grateful.

Brian Saylor

★★★★★

11 months ago

Exceptional in every way possible. Everything you would hope an auto mechanic would be - most of all - business conducted with honesty and integrity. My absolute number one choice for an auto mechanic. I have referred both of my daughters and my son here in the past month. Unfortunately we have had a plague of auto repair woes recently. Each and every of my children was treated like family by Mike and his amazing team. They have literally saved us collectively thousands of dollars and corrected countless unnecessary mistakes by other shops. Not only saving us money, but what we did end up paying for was an absolute bargain. I cannot tell you how much I value this shop for treating my kids with respect and truly taking care of all of us with exceptional customer service. I cannot recommend Jon Jay Automotive highly enough.

Aleksandar Pajic

★★★★★

8 months ago

Great experience working with Mike, John Jay, and the team. They really took the proper time to identify a problem that the official Lincoln/Ford service wouldn't, and Mike kept me informed about every step. They identified the problem, walked me through the solution, fixed it, were communicating well, were courteous, fair pricing, no surprises, overall good people. That's how it's done right, folks. I'll come back every time!

Tony Visvardis

★★★★★

7 months ago

This place is the second mechanic shop I’ve ever been to where I feel like I’m not being taken advantage of. The other one was my brother’s but he lives in a different state. Mike Is as real as it gets, and gives honest feedback. If it’s something they can’t do, they give you options to get it done. Won’t go anywhere else

Andrew McMahon

★★★★★

7 years ago

If your trying to find an honest mechanic, I'll recommend Jay and the guys here. I've now had front end work done on my '03 Tahoe as well as A/C work. Prices are more than reasonable and I never have to worry about them doing anything shady. The shop is unassuming on the outside, but the quality of work they do inside is top notch. For what it's worth I've been in the back a couple of times and it's always clean. As a tradesman myself, I find that when a guy keeps his area clean it usually says something about the sort of effort he puts into his work.

:Anthony E:, Herrington

★★★★★

a year ago

I had a little car trouble with my LaCrosse. I spoke to Mike on the phone and he had me bring it in. These guys are very thorough as they fixed the issue I brought it in for and so I also had them do an oil change and tune up. The car runs tip top as before. Paid what I expected and left feeling that these are good guys. It was the other good reviews that drew me in, as I have experienced the good luck as others before me. I would recommend them highly!

steven schild

★★★★★

7 months ago

We have taken our car there for maintenance for 13 years or so. They provide honest high quality service. We have had no breakdowns in >120 k miles driven.