John's Auto Care North

Erica Dion

★★★★★

3 months ago

This easily my favorite John's location. I can make an appointment sooner here, and the staff is always very friendly and cheerful. They've taken great care of my car so far and work with me so I can wait there and be out on time. It's hard to find a mechanic these days where I haven't had any complaints.

Tyler miedema

★★★★★

4 months ago

Bought a truck last year and quickly found some major issues. John’s auto in Solvay helped me diagnose a blown head gasket… not a fun time.However, Bill at the solvay location helped me with every step. Bill explained all my options and walked me through everything. Even pricing out new engines and possible engine teardowns. Bill went completely above and beyond. After the engine was repaired, we found some wiring issues (not related to the engine work). I went to the shop in the North Syracuse/Mattydale area and worked with John. I would have returned to the solvay location, but I broke down closer to the other shop. This time I worked with John. They painfully went through the wiring in my truck.They found a small wire was getting wet in the rain and making the computer lose connection with the throttle. After they fixed the issue the truck has been flawless for the past 8 months. If you are looking for a trustworthy shop that is capable of tackling complex jobs, don’t look further than either of John’s auto shop locations. Thank you, Tyler

Makayla

★★★★★

4 months ago

I have been to the John's Auto Care on Milton Ave but have since moved so this one is now closer to me. They looked at my car back in early September for a weird noise I heard. They ended up finding many things I needed to repair. Not everything was in my budget so I was able to talk to the mechanic and get recommendations as to what is critical to get done and what can wait a few months. When I went back this week to fix everything else it only took one day and I was able to check off my inspection and oil change as well! I am always impressed with their professionalism and understanding! Thanks guys!

Ralph Rotunno

★★★★★

9 months ago

1st time using this repair shop. I had my truck towed in because AAA recommended this shop. I was very pleased with their service & the contact the office had with me. If i need anything further, John’s North will be my 1st call! Thank you to the staff at John’s North.

TRISHA MCGUIRE

★★★★★

Edited a month ago

Driving a day or two to be positive but the service was fast and fully explained even with pictures. Your staff is amazing Larry is an asset. He was fun to talk to. I will return!! 2/20/26: check up on the brakes from the above remarks. I can't say enough good stuff about your Tech Anthony. He was so polite personable and explained everything that he did a couple of times. Hang on to him he's an asset. And my bill was "0" after an hour and a half of checking my brakes for a tiny squeak I had. Had to be a piece of ice or something because there's nothing happening anymore. I will be recommending you to every friend I have!

Ace

★★★★★

3 months ago

Quick & easy scheduling! They got all repairs done within 1-2 weeks & was ready for pickup the same day. Fair pricing as well, I definitely recommend them for anyone in the area!

Jennifer Stroud

★★★★★

4 months ago

Great work! Some routine maintenance, some repair work, and a difficult project removing a hitch. Even a body shop didn't want to try it. Very happy with John's Auto, will definitely go there again

Richard Kuehnle

★★★★★

4 months ago

Very friendly and helpful staff. I am very pleased with the work and attention to detail, ensuring that my truck was thoroughly checked and all issues were resolved. I would highly recommend them

Tyler Smith

★★★★★

3 weeks ago

Helped me out with an engine missfire on my old Subaru, did what work I wanted and didnt try to upsell me but did provide valuable information. Quality repair services.

Denise Wallace

★★★★★

4 months ago

The service at John's Auto Care North is impeccable. They are honest and the prices for the service is fair. They do everything possible to make your visit comfortable. I wouldn't go anywhere else for auto care service.

joeynumbas1

★★★★★

Edited 2 weeks ago

Just brought it in yesterday too have the oil changed. Friendly. Quick. Not a long wait. Honest.

Tony Ivanov

★★☆☆☆

5 months ago

I’m little disappointed from the service.First was happy with them . John told me my car is ready but after I took my car I drove not even 5 miles and my overheating problem comes back $416 for nothing. Second time they tried again $1032 for trying to fix it but they didn’t. Spent money for what .they to told me we don’t work on Volvo engines .Im not recommending that place if you have foreign cars don’t waste money like me

Jessica Dapson

★★★★★

5 months ago

It’s been about six months since we started coming here for our vehicle maintenance and repair needs. Front desk staff is very friendly and competent. Mechanics do a perfect job. Prices are fair. This is now our go to shop rather than the dealership service department.

Mike D

★★★★★

6 months ago

I called John's last week on the way back from buffalo and told them I have some front end noise, figured ball joints. They got me right in for a quick safety inspection. I had a loose tie rod. Still safe to drive, scheduled that work to be done 9/2/25 along with 4 new toyo open country tires. Quick turn around. I have been to this shop a few times, highly trust the work and staff. Thank you. 2020 F250

Bj Menter

★★★★★

3 months ago

Of course something always happens at Christmas time. This year the ignition system broke. It was the final straw on a terrible, no good bad day. And as they have done for over 25 years, John and his team came to my rescue. He squeezed me in at his shop on Brewerton Rd., And it got repaired. And I am so grateful. John calmed me down, and everything got taken care of.

Michele Andrew

★★★★★

Edited a month ago

Amazing and courteous service from the Front Desk, to Technician, to the owner John. Will continue to bring my vehicles to John’s Auto Care North. Highly recommend to all my friends and family. So thankful they had a loner for me to use so I could get to work!

Michael Brady

★★★★☆

6 months ago

The work done was excellent, but the communication with the customer (me) was not good. I was told several times it should be done this afternoon if not then tomorrow morning, then nothing. If it's going to take 5 days just tell me. Then I was originally given the wrong price and when I went to pay found out they don't accept personal checks nice.