Jones Home & Auto

Zoie Dennison

★★★★★

a year ago

Brant is the most helpful and respectful person I’ve ran into at a mechanic/automotive shop! He treats you nicely while also making sure you understand the things he is talking about. The communication is very efficient through text, and he was able to help me get done what I needed to! 10/10 recommend.

rick v

★★★★★

2 years ago

I am amazed. They stated that they were very busy but I explained that I needed to get the inspection done ASAP in order to get my registration after we just moved to the area.... and they did me a favor to squeeze me in on a Saturday over a holiday weekend. I had appointment for an inspection and asked if a warning light could be evaluated. Inspection was done. The Warning Light evaluated and NO repair was needed. I was told by another shop that they would have to charge me $$$ just for the evaluation and then add on to the system check and add on the repair. Jones Home and Auto, stated that the warning light was just due to a misbehaving sensor and that the system it was warning about is fine. I will be back, my wife has a new mechanic and I am so glad to have been advised to "check out these guys" from a transmission repair man. Life is funny..... I think we've found competent and HONEST auto repair men.

Tasha Brush

★★★★★

10 months ago

They are efficient and do a great job! Wonderful customer service! I will forever be a loyal customer to Jones Home and Auto.

Michael Hanna

★★★★★

8 months ago

They did a great job on my wife's vehicle. Highly recommend, and they work well with military customers.

Jayden Oropello

★☆☆☆☆

a year ago

Just got scammed out of almost 1,000 bucks made me buy two parts that I didn’t even need for them to say it was a blown head gasket and this has happened before with other vehicles I have brought there as my mechanic I want to be able to trust you and fix what needs to be done or atleast tell me straight up what was wrong scam me out of more money don’t go to this place. SCAM ALERT

Kekentia Grant

★★★★★

3 years ago

ALWAYS TOP NOTCH and THE BEST LOCAL SERVICE!!! I believe in coming back to a business when the business is good, and these guys are GREAT. I first came to Jones over two years ago for an inspection and just got a good vibe, and I’ve been back ever since. They are No nonsense, up front, truly Honest guys and I never feel like the poor know-nothing woman when they explain what’s going on. A few weeks ago I had my brakes done and then this week they were making a random noise. I brought the vehicle back in and they took me in, no questions asked; redid the brakes and didn’t even charge me! I was FLOORED. Any place else n they would have made up some excuse to at Least charge me for the Labor!! I HIGHLY recommend Jones Auto for your vehicle repairs. You can trust Mr Brandt and the guys for their honesty, integrity and High Quality repairs - EVERY TIME!! Thanks guys!! I’ll add pics next time I’m down there!

Cynthia Vrana

★★★★★

a year ago

Great service and quality work. Plus affordable. I highly recommend this local company. Car repairs can be stressful but working with Brant made it stress free. Thank you Brant! See ya in a few weeks for my maintenance appointment. God Bless!

Seth A.

★★☆☆☆

a year ago

So disappointed. I had hoped I'd found my new mechanics, but it turns out I got scammed. Paid for a coolant flush, but it was very obviously not done at all. They didn't even bother doing a simple drain and refill and call it a flush, there wasn't a drop of clean fluid in there. It was without any doubt exactly the same years old sludgy mess I brought in. As far as I can tell the other work I paid for was probably actually done, but who knows really. Did I finally end up getting the transmission filter they said took 3 days to get, or is it actually still just the same old dirty one I had before? Guess I won't know until I take it out and see for myself.

hunter warwick

★★★★☆

a year ago

Not a bad place. Took my car in to get it diagnosed for some electrical work for my tail lights. Only reason I rated 4 stars is because I didn’t really get a diagnosis. Was just told the wires were all messed up after 3 hours of looking at it… needed a more detailed diagnosis so I can try to get this car on the road before the tags expire since the car isn’t able to be inspected with this issue. They only charged me 40 bucks so I was very happy with that. Might come back if I can’t have any one else fix this issue.

Kek

★★★★★

6 months ago

We love Brandt and his staff. Honest, dependable and they treat you like family.

Go Ducati

★☆☆☆☆

Edited 3 years ago

Mechanics Are Not Lawyers! I needed my 2001 Ford F-350 stake body truck inspected for annual registration in Bell County TX. To my shock and dismay, the mechanic failed the truck for the third brake light being blocked by the stake body. The high mounted brake light works but the bulkhead of the truck bed obscured its view. I asked the mechanic if, "he was sure?" and he insisted that he was and the light is required to be visible. Coincidentally, I had a scheduled appointment with the Texas Auto Theft Task Force following the safety inspection. The officer spent 30 mins inspecting the vehicle and signed my paperwork. A discussion of safety inspection failure for the brake light naturally came up. As a result of that conversation, I verified the TX vehicle code, which also provided examples for the inspection stations to follow. After a series of back and forth text messages with the inspection station, I was able to convince them that they were in error in failing the 11,200 lb GVWR truck. Minor Update: I lowered the steel bulkhead that was higher than the cab and blocked the third brakelight and window. To my surprise, there was actually NO THIRD BRAKE LIGHT installed - Only a plastic cover over the opening for the light. After some research, this is the factory solution for vehicles that don't require the light.

Doug Lane

★★★★★

8 months ago

I can’t recommend enough. They fixed my AC and gave me a 12000 mile warranty. A few weeks later, the air compressor broke in Austin. I had it towed back to them and they fixed everything for FREE. Thank y’all so much!

Caleb Bruns

★★★★★

8 months ago

I worked with Brant to get my Subaru Outback fixed. I had a bad rear wheel bearing assembly and a set of rear brakes/rotors needing to be replaced. Brant and his team were able to complete their work quickly and offered a competitive price. If you are new to Belton like I am, definitely give Jones Auto a call first if you need a mechanic. I will be taking my family's cars here going forward! Thank you!

Glenn Johnson

★★★★★

3 years ago

My first experience with them was for vehicle inspection for my plates. Being new to Texas, I was unsure of the process but they took good care of me. Two months after the inspection, my ball joint popped out, leaving me stranded in the middle of nowhere. Two tow truck drivers said take it to Jones! I’m glad I did. They do great work, quick turnaround and reasonable prices. Very nice guys too.

Lois Parish

★★★★★

3 months ago

I had new motor mounts put on my ford focus today & they did a wonderful job. My car sounds like a new car & it’s a 2009. Jones home & auto always does great work.

Steven R.

★★★★★

3 months ago

They are the best vehicle service and repair shop I have ever experienced. They go above and beyond when it comes to customer service and satisfaction. They are so awesome that there are times when you have to schedule an appointment because they will NOT rip you off and everyone goes to them. So I highly recommend this place. Brant and the team will take care of your issues or find someone who can depending on the problem.

Delilah Soliz

★☆☆☆☆

Edited 2 months ago

I initially left a positive review, but unfortunately my experience changed shortly after the repairs. I paid for extensive A/C work, including a new compressor, refrigerant, leak detection, and related labor. However, after driving about 50 miles, the A/C stopped blowing cold again. Given the scope of the repairs and the cost, I expected the issue to be fully resolved. The invoice notes concerns with leaks and pressure cycling, so I am disappointed that the problem returned so quickly.